Ponderosa is beyond amazing. We've had three different technicians come out to fix two refrigerator…read moreissues. The first two repair companies, told us the downstairs refrigerator was old and it wasn't worth replacing the compressor Ponderosa Appliance found a loose wire, reconnected it and it's working great. The first two repair companies, told us they would be back to fix a refrigerator ice maker, and we never heard from them again. Ponderosa diagnosed the refrigerator and said the icemaker needs a new part. They gave us a quote which surprised us how inexpensive it was considering how expensive the refrigerator was. This is a company with Integrety, expertise and they deliver! I wish I could give them more stars because they beyond deserve it.

My mother ordered me a drawer dishwasher,They came to install it June 10,2025,but there was problem…read morewith it so they took it back to repair.I don't really want somethng that needs repair.It has been two weeks now without a dishwasher.This company is a joke..I would not recommend them to anyone...

Went to check out a new washing machine since ours stopped working abruptly. We were preparing for…read morethe worst if we had to replace it. We spoke with a really friendly and nice staff member who was well informed and took the time to address our questions about Speed Queen. However, we decided to have a service technician come and check it out to see how serious it was before making a decision to replace our washer. They dispatched Josh to our home and he was great. Very respectful and professional and got to work right away. He figured out the issue which thank goodness was not major and fixed the washer. He tested it out prior to leaving and I was so grateful that he was able to take care of it on the spot and didn't have to order parts for it. Kudos to everyone at this business! You guys are great and I'm very happy you are around to service our community needs!

Excellent customer service from Renee & Leland in our hunt to replace our washer & dryer! They…read morewere very friendly, knowledgeable, and experienced, and their pricing was competitive. It was great that we could see the models here in Prescott Valley and compare all the differences on site. We bought a Speed Queen set and the delivery and installation were quick and very smooth. Leland took the time to teach us all the details to give us the optimum user experience. We have been using them now for two months and are extremely pleased with their performance. We highly recommend Andy's for your appliance needs!

The issue with my refrigerator was quickly identified by Miguel and he fixed it right away. He also…read moreidentified another issue and fixes that too. Competent and thorough.

Just had my washing machine repaired because of a leak and went with Affordable Appliance Repair…read more My wife was quoted a price that we went with but had to wait a week for a part to arrive. "Gerald" the service tech ( who quoted us a price a week earlier) arrived today to do the repair, upon completion he gave my wife an invoice that was 30 percent , $100.00 more than he quoted a week earlier when he looked at our washer. I called the company when I got home to complain to who I thought was the owner, boy , that was like talking to a wall . Needless to say we won't be using AFFORDABLE APPLIANCE REPAIR ( haha) again. Just a heads up.

Joe and Chris are amazing. They are fast and professional. They kept me in the loop about the parts…read morethe ordered and were very on time to install the new parts. When my dryer was still not quite fixed they came back and fixed the problem within a week. I have nothing but good things to say about the service of this company.

From the owner: 20 years of appliance repair. Servicing the quad city areas. Washer, dryer, ovens, dishwashers, and…read moremore.

Have dealt with Kaylee and Pro Appliance service on two separate occasions at two different…read morelocations and each time, they've been great. Great to work with and communication is top notch. This is the only appliance repair company you'll need - they're the best!

We called these folks to service an electrical issue with our Conduction Cooktop that was changing…read moretemperatures and turning off randomly. When the technician arrived he informed us that there was a hairline crack in the glass and we would have to pay to replace it prior to diagnosing the electrical issue, and he gave me a price. After he left I had a look at the glass cooktop, and there was a large crack going across it that was NOT there prior to the technician's visit. I talked to him, and asked him about the crack, that was not there prior to their visit. Pro Appliance called me back, said it was my word against theirs. And that they would not do the repair any longer because I assused their technician of breaking the glass. Well the reason I accused the Technician of breaking the glass is because the crack was not there prior to the technician coming out, and it was there after they left. I clean that cooktop twice daily, and there was no crack. I offered to pay for the repair reguardless, and they still refuse to pay. I don't know when companies stopped acting with integrity. When people stopped taking responsibility for their actions. Pro Appliance lies, and refuses to back up their work.

When my 4 1/2 year old whisper quiet Samsung refrigerator starting making a droning noise like an…read moreannoying plane, I called Harry at Chino Valley Appliance Repair. Harry came out that day I called and quickly diagnosed the problem. He was very knowledgeable and thorough, and had a new part ordered and installed within 2 days. He also was able to show me how to clean my dishwasher filter and the dishwasher runs much better now. I highly recommend Harry, and have been recommending him to everyone. His prices are very reasonable. I'm grateful I found him. Thanks Harry!

I had a dishwasher that I thought the pump had quit, found water all over the floor. I cleaned the…read morefilters but it still didn't work. Harry came on a Saturday inspected the dishwasher and found the pump was working but there was a piece of broken glass stuck in the impeller. Charged me less then 100$! Great job! Would call him again.

John showed up at a reasonable time and let us know that he was coming and do a great job fixing…read moreour dishwasher. We are very pleased with the service from Sears.

First they give you a 7 hour window as to when they will arrive to your home. 8-3 you have to take…read moreall day off from work. After I rescheduled for that issue to a day I knew I could take off all day, they texted me telling me my appointment was canceled and to pick another date. Next available was 1 week out. I will need to take another day off from work. They send you messages with AI and when you ask it for a number to call, it is not allowed to give you one. I asked the AI to escalate and have a manager call me and it assured me it had and I would hear from someone, but I never did. Just a terrible way to conduct business. 1/9 Update I scheduled the to come today. My wife took the day off from work and guess what? NO SHOW again for the second time in a row. This company is a joke! I don't understand how they stay in business? They texted me around 2:00 that they were on their way. Around 4:30 I called and they said there was a delay and they would show up late. nobody ever came

My grandson and I came into the store just looking around killing the day. We saw a few items but…read morewe thought they were overpriced. There were a few things in the back area that I had chosen to ask a price on. The man that was there said, "Can't you see they are in the corner! They're not for sale." Why would you even look there? Well, the area was open, there were no ropes or signs saying not for sale. Plus there were many items in all the corners. lol. The man was rude, I will not be back.

Friendly owner. Said they have been in business a few years. They had a couple ok inexpensive…read morepieces as far as furniture goes. Prices seemed OK. Most of the shop seemed like a variety of ordinary garage sale items. It might be worth checking in regularly if you lived nearby. But not what I would consider a destination shop.

When I went to this location the employees had absolutely no idea how to help at all. I was needing…read morehelp to look for light bulbs for my lamp and when I mentioned the kind I was looking for, they had no clue what I was talking about. That's not all, they really weren't speaking in professional or friendly moods either so it is clear they do not like to speak to anyone. I would avoid this Home Depot at all costs because there are so many other locations out there and other hardware stores with better service.

Karen and Scott in the pro section are definitely pros. Not only were they very informative. They…read morewere so kind and very thorough. I'm so thankful for these two individuals. I will definitely be a regular customer here. Thank you so much.

We had our oven not igniting. called Andy's & asked if we could get an appointment to fix it Before…read moreThanksgiving. And Rene said .....No Problem. Leland(owner) & Robert came ahead of appointment and did a Great job.

Can't get parts on the weekend? I can order parts on-line and get delivered to my house for…read morecheaper including shipping!