Ponderosa is beyond amazing. We've had three different technicians come out to fix two refrigerator…read moreissues. The first two repair companies, told us the downstairs refrigerator was old and it wasn't worth replacing the compressor Ponderosa Appliance found a loose wire, reconnected it and it's working great. The first two repair companies, told us they would be back to fix a refrigerator ice maker, and we never heard from them again. Ponderosa diagnosed the refrigerator and said the icemaker needs a new part. They gave us a quote which surprised us how inexpensive it was considering how expensive the refrigerator was. This is a company with Integrety, expertise and they deliver! I wish I could give them more stars because they beyond deserve it.

My mother ordered me a drawer dishwasher,They came to install it June 10,2025,but there was problem…read morewith it so they took it back to repair.I don't really want somethng that needs repair.It has been two weeks now without a dishwasher.This company is a joke..I would not recommend them to anyone...

Went to check out a new washing machine since ours stopped working abruptly. We were preparing for…read morethe worst if we had to replace it. We spoke with a really friendly and nice staff member who was well informed and took the time to address our questions about Speed Queen. However, we decided to have a service technician come and check it out to see how serious it was before making a decision to replace our washer. They dispatched Josh to our home and he was great. Very respectful and professional and got to work right away. He figured out the issue which thank goodness was not major and fixed the washer. He tested it out prior to leaving and I was so grateful that he was able to take care of it on the spot and didn't have to order parts for it. Kudos to everyone at this business! You guys are great and I'm very happy you are around to service our community needs!

Absolutely the best. The belt on my 10-year old Speed Queen broke. I called on Tuesday saying there…read morewas no rush, they came out Friday and it was done in an hour. I had them replace belt, the idler wheel and the water pump while they were at it. That way I will last for another 10 years at least. The price was right considering i aksed for al lot more than just the belt.

Had the pleasure of having Jarret at our home for our refrigerator…read more Having had him inspect our gas dryer previously, we instantly called Appliance Works for our fridge. With a minimum of time Jarret assessed and diagnosed our issue. The part was ordered, andcwe expect it fixed in 3-4 days. We now have a confidence level for any appliance repair we may require. Bravo!! 5 Stars.

The service man showed up on time was polite and friendly quality of work was excellent fair price…read morefigure out what was wrong fixed been working great since repairs were done

Extended the life of my old canister vacuum. This helps for today's budget! The service turnaround…read moretime was as promised. He was honest and let me know what would and would not work for my old model.

I had a 24 yr old Hoover vac worked on here a couple of times. Reg replaced a part and did a…read moreservice and it works like new. Thank you Gary and Reg

Came in with fridge problems, and the issue was resolved quickly. The problem was explained well so…read moreit was understood what happened to the appliance. Overall Monte's had great service, diagnosis of problem, and reasonable pricing.

From the owner: Welcome to Monte's Appliance Service…read more Monte's Appliance Service has been in business since 1972. With over 45 years of experience, we are factory trained to service and repair most major brands on the market. We specialize in repairing refrigerators, washers, dryers, freezers, ranges, and more. We are excited to tell you that we also offer refurbished appliance sales and appliance parts, depending on availability. Call Monte's Appliance Service for your repairs today. One call does it all.

Additional Information: I contacted STIHL directly and explained the situation. STIHL, whose…read moreproducts I've used for years and have no problems with, contacted the store and instructed them to give me a refund. The store was made aware of the problem within hours of purchase and I purchased a replacement of the defective product at that time which worked well. The manager the next day refused to give me a refund on the defective unit. When I asked her to inspect the product to verify that it was in new condition, she refused saying that she does not need to and that I broke it. The product was in new and completely unused condition. Occasionally there will be defective products and the purchaser and the merchant should handle this in an honorable manner.

Service is excellent, nice selection fair value always greeted when I come in always get my propane…read morethere

My grandson and I came into the store just looking around killing the day. We saw a few items but…read morewe thought they were overpriced. There were a few things in the back area that I had chosen to ask a price on. The man that was there said, "Can't you see they are in the corner! They're not for sale." Why would you even look there? Well, the area was open, there were no ropes or signs saying not for sale. Plus there were many items in all the corners. lol. The man was rude, I will not be back.

This is a great shop! You never know what you will find. Every time I am up north I make sure to…read morestop in!! The people are very helpful & pleasant!

Requested service call for appliance, appt was made and on time allowed. Chris was very helpful and…read moreinformative.

Excellent and knowledgable service. Steve the Service guy came hours early (called first to check)…read moreand diagnosed the issue, ordered the part. So far, so good.

Very knowledgeable and helpful Trees were great quality…read more Loved taking classes as they were very educational

Good selection of healthy looking manzanita and cotoneasters in late May. I am happy to report that…read moreit is now June and they are thriving in their new yard.