I have a 14-15 year old vinotemp wine cooler that fail to cool after about 14-15 years of quiet and…read morecontinual service. Arghhh great unit. I initially called the manufacturer and they informed ma based on what I described that it was the compressor. And since 'this unit has been out of production for a long time they no longer carried the spare parts. I called a friend who has several larger units and has bought spare compressors to keep them running. Jd informed me that his large ones the costs were about $2000 each. He informed me that the smaller ones were about a $1000. I tried to find the compressor but non available even through eBay. I called Apache and Mike got back with me and recommended to buy a new unit. After 14 years there was bound to be more things to go wrong and the repair cost he estimated at a $1000. Which aligned with my research. His great honest opinion was welcomed. I like that thus recommend Apache appliance. Oh I found the replacement vinotemp brand new at $725.

The Tech was very efficient and timely. He even went a little above and beyond doing a little extra…read moremaintenance on my dryer without charge. would definitely call him for repairs if needed again.

Have dealt with Kaylee and Pro Appliance service on two separate occasions at two different…read morelocations and each time, they've been great. Great to work with and communication is top notch. This is the only appliance repair company you'll need - they're the best!

We called these folks to service an electrical issue with our Conduction Cooktop that was changing…read moretemperatures and turning off randomly. When the technician arrived he informed us that there was a hairline crack in the glass and we would have to pay to replace it prior to diagnosing the electrical issue, and he gave me a price. After he left I had a look at the glass cooktop, and there was a large crack going across it that was NOT there prior to the technician's visit. I talked to him, and asked him about the crack, that was not there prior to their visit. Pro Appliance called me back, said it was my word against theirs. And that they would not do the repair any longer because I assused their technician of breaking the glass. Well the reason I accused the Technician of breaking the glass is because the crack was not there prior to the technician coming out, and it was there after they left. I clean that cooktop twice daily, and there was no crack. I offered to pay for the repair reguardless, and they still refuse to pay. I don't know when companies stopped acting with integrity. When people stopped taking responsibility for their actions. Pro Appliance lies, and refuses to back up their work.

American Home Shield sent a repair request for our oven that was not heating up. Buff made contact…read morewith us within 24 hours and set up an appointment within a reasonable period of time. He is professional, courteous and extremely knowledgeable. He identified and fixed the problem in record time! Would most definitely call on Buff independent of home warranty....Highly recommend.

Excellent and speedy repair of our Samsung craft ice maker by the owner Buff Van Landingham. It's…read moregreat to see that an expensive appliance can be repaired at a reasonable price but a professional technician! Was referred to us by Samsung customer service.

It stinks when your washer or dryer starts acting up, but thank goodness for Mike from Apache…read moreAppliance! So easy to work with, knowledgeable, responsive and honest. Really happy to have found him and you will be too if you find yourself needing appliance repair!

I purchased a used refrigerator from the DAV. and the fan in the freezer would not stop running. I…read morecalled a local appliance shop who recommended Mike. Mike arrived and replaced the motor in the freezer. He showed me what was going on inside the freezer and was so knowledgeable. But the fan kept running day after day even after the refrigerator and freezer had food inside. I realized that something else was wrong. Called Mike and he put me on the schedule to take a look at it and returned to fix that problem. He went to work and efficiently fixed my refrigerator. I will hire him for any work I need done. Nan T.

My washer machine has a locking lid (it's a Speed Queen) and I purchased it because nothing is made…read morelike my old Kemore washer of 20 plus years. Here I thought I had a warranty with the people I purchased the machine from in Phoenix and they had fixed it once before at the very beginning. When I called I found out that they farm these warranties out to local businesses (the first time they came from Phoenix), but not anymore. I had to choose between three businesses. I knew the previous owner of the Maytag store in Prescott, AZ, but I didn't know the current owner, so I took a chance. I based my Choice on the reviews from Yelp. They got me in their schedule in less the four days and the competition could not do that. I recommend them!

I was having problems with a appliance subcontractor in which Quality Maytag had given me their…read morename & number to contact for service. When I went to Quality Maytag to possibly get some help...they could have cared less!! The owner basically told me it was "my problem" and just walked away to hide in the back room. All I was asking for was names of vendors in which they orders parts from. The gray haired woman sitting at the front desk told me "there is nothing they can help me with since these subcontractors are just names on her list & she knows nothing about them." Really? So, you just give out random names (with no last names) without knowing their reputations. The lady then said, "My Mondays are busy I can't help you" and she turned her back on me. Horrible customer service, they don't give a sh*t for their customers & they were extremely rude! Don't bother giving them your business...they're way overpriced too!

We have had two experiences over the last year in which Yavapai Appliance Services was prompt,…read moretrustworthy and able to diagnose the issue. They will be our "go to" repair company!!!

Do not select this company if you want reliable service. We called this co. on 9-9-19 to repair our…read moreBosch dishwasher. They said the soonest that they could come to our home in Prescott Valley was 9-17-19 and they required a 4 hour window for the service person to arrive ; he would arrive between 10am and 2pm. We said OK. We waited until 2:20pm ; then called Yavapai Appliance Service to inquire what was the problem. We got an answering machine. We left a message. Later, with still no call from them we called back and told them to cancel our service request. We stated that they are not reliable and that we had wasted most of a day waiting for them. It is ridiculous that they can't make a 4 hour window, a week in advance, and then not have the courtesy to call us.

Dick is awesome! He has over 30 years of installation experience. He does quality work at a fair…read moreprice. He is honest, has integrity, and tells you what you need to know so you can make an informed decision. I would give him 100 stars if I could. I highly recommend him.

Dick is fantastic! He came out at short notice on a Sunday to fix my AC system and did a great job…read more Cleaned it thoroughly inside and out, fixed the issue, and educated me on keeping it running optimally (choose your filters carefully!). Got it all sorted out in about an hour and a half, communication was excellent, and quality of work first rate. He'll be my first call for maintenance from now on!

Called about a washing machine needing repair, gal at the office have me verbal thoughts to what…read morewas wrong and low to high estimates on prices. Repairman showed up a half hour early diagnosed problem. Parts "coupler" were installed and laundry was back in business. This is the second time I've used Adobe, and will recommend them in the future. Honest, on time and good on price.

Adobe Appliance came out in June 2017. The freezer wasn't staying cold. The repairman said that I…read morewould need to order the parts that were required, and he would get back with me. They called a couple days later and gave me a price for the parts that were needed. Office person said, "are you sitting down?" I can't remember the exact price, but it was around $535. I told her I didn't necessarily like the price, but if that's what it took to fix it... then go ahead and order the parts. The parts came in and they came out and installed them. The next day the freezer STILL wasn't working. I called Whirlpool instead about what to do. They said they would need the Adobe Appliance repairman to come out and call their tech department to walk through the repair/inspection with them. The Adobe Appliance repairman came back out and was on the phone for a long time with tech department. When he finished doing what they said, he unhooked the reverse osmosis because it was leaking. The freezer STILL wasn't working after this. I called Whirlpool back; their employee was checking on it. She said would need to call Adobe... and was on hold for 50 minutes. When she came back on the phone, she said Adobe told her that the refrigerator was working fine when they left! I hung up, and called back Adobe myself, and she said that it was her fault, she was thinking of a different customer. She had an email from previous contact with Whirlpool and said she would email her. I asked her if she could send me copy of email. I called her the next day, and she said "she couldn't do it yet because she's too busy." I never did get copy, and don't know if she ever sent it. I called Whirlpool back, and they said would send a different company out. Another company came out, and said that the refrigerator actually didn't need any parts; it was truly not able to be repaired. Whirlpool said they would replace refrigerator. I called Adobe back. They said they weren't refunding me because the parts were installed in the refrigerator already. I said that you can have the parts back, because they didn't work and were never needed. She said that they had been out twice already. After all this hassle, I offered to even split the cost with them. The bill was just a little under $700!!! She said the owner was out of the country until September 1. I said I would call back. I waited until September 11 before I called back. Gianna said, "let me get Carol." Gianna came back on the phone, only to say, "Carol is busy, and she will call you at HER convenience." Adobe Appliance does NO follow up with their customers, and has absolutely NO customer service at the office! The repairman they sent out did not have the correct knowledge about repairing appliances, as he called for parts that were NEVER even needed in the first place. I feel SCAMMED because they aren't even offering some kind of refund for their OWN mistake! I noticed another dissatisfied customer had written a review similar to my situation. Please potential customers beware, learn from my mistake and think twice before you use them!!!