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    A Second Chance Resale

    3.0 (3 reviews)
    Closed 10:00 am - 5:00 pm

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    3 years ago

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    David R.

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    8 years ago

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    Andy's Appliance Service

    Andy's Appliance Service

    4.5
    (26 reviews)
    0.8 mi
    $$

    Excellent customer service from Renee & Leland in our hunt to replace our washer & dryer! They…read morewere very friendly, knowledgeable, and experienced, and their pricing was competitive. It was great that we could see the models here in Prescott Valley and compare all the differences on site. We bought a Speed Queen set and the delivery and installation were quick and very smooth. Leland took the time to teach us all the details to give us the optimum user experience. We have been using them now for two months and are extremely pleased with their performance. We highly recommend Andy's for your appliance needs!

    Went to check out a new washing machine since ours stopped working abruptly. We were preparing for…read morethe worst if we had to replace it. We spoke with a really friendly and nice staff member who was well informed and took the time to address our questions about Speed Queen. However, we decided to have a service technician come and check it out to see how serious it was before making a decision to replace our washer. They dispatched Josh to our home and he was great. Very respectful and professional and got to work right away. He figured out the issue which thank goodness was not major and fixed the washer. He tested it out prior to leaving and I was so grateful that he was able to take care of it on the spot and didn't have to order parts for it. Kudos to everyone at this business! You guys are great and I'm very happy you are around to service our community needs!

    The Home Depot

    The Home Depot

    2.3
    (82 reviews)
    2.1 mi
    $$

    When I went to this location the employees had absolutely no idea how to help at all. I was needing…read morehelp to look for light bulbs for my lamp and when I mentioned the kind I was looking for, they had no clue what I was talking about. That's not all, they really weren't speaking in professional or friendly moods either so it is clear they do not like to speak to anyone. I would avoid this Home Depot at all costs because there are so many other locations out there and other hardware stores with better service.

    Home Depot's truck rental system is completely nonfunctional. Are they really in the truck rental…read morebusiness? Yesterday I reserved a cargo van at the Prescott Valley Home Depot; they took a $150 deposit. Today I went to that store, presented my driver's license, and was told I first needed to scan a QR code on my phone (!!??). Then I received a text, with a magic number. Then I typed the magic number into something called "CLEAR". Then CLEAR had me take a selfie. Then present my license to my phone camera; CLEAR repeated "try again", but eventually CLEAR got it. But then it demanded the back of the license. So again I showed it to the camera. This time "No document detected" ... over and over and over. So I handed my phone to the HD employee: "here, you do it - I could have applied for a mortgage in the time this is taking". The HD employee tried and tried, always failing, until CLEAR apparently crashed (blank blue screen). BTW this is a recent Samsung phone (not an antique), with a very clear & legible license, with good store lighting. I gave up - I said "here, look at the photo on the license, then look at me - it's obviously a match". The HD replied that he can't verify it himself. I asked if he could override the CLEAR step - no. I asked him to call his manager - he said he couldn't override CLEAR either. So I said call the president of Home Depot; he said he couldn't override it either. Apparently even the Pope would not be trusted to simply look at my license, then look at me, and confirm it's the same person. I asked, what can we do? He said, nothing can be done - he could not rent me anything. If CLEAR is no important to national security at Home Depot, then perhaps Home Depot should have equipment at the register that can scan a license under controlled conditions, not relying on the customer or the customer's technology. I had people waiting for me to bring a truck for a move today. And I drove across town to this HD for this rental. You took a $150 deposit from me. And wasted a lot of my time an patience. Fortunately, there was a U-Haul not far from there, where I got a truck and did my move, quickly and easily, for less $ than the HD estimate. As far as can tell, HD does not really want to be in the rental business.

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    A Second Chance Resale - appliances - Updated July 2026

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