Ponderosa is beyond amazing. We've had three different technicians come out to fix two refrigerator…read moreissues. The first two repair companies, told us the downstairs refrigerator was old and it wasn't worth replacing the compressor Ponderosa Appliance found a loose wire, reconnected it and it's working great. The first two repair companies, told us they would be back to fix a refrigerator ice maker, and we never heard from them again. Ponderosa diagnosed the refrigerator and said the icemaker needs a new part. They gave us a quote which surprised us how inexpensive it was considering how expensive the refrigerator was. This is a company with Integrety, expertise and they deliver! I wish I could give them more stars because they beyond deserve it.

My mother ordered me a drawer dishwasher,They came to install it June 10,2025,but there was problem…read morewith it so they took it back to repair.I don't really want somethng that needs repair.It has been two weeks now without a dishwasher.This company is a joke..I would not recommend them to anyone...

I love this company. So professional and always get the job done right…read more Thank you Manny for a job well done Mel

I filed a complaint with the Better Business Bureau regarding Affordable Appliance…read more The owners responce was less that factual. In general extremely poor customer service. Three to four days to return a call. They also make promises that don't keep. Look elsewhere.

Had the pleasure of having Jarret at our home for our refrigerator…read more Having had him inspect our gas dryer previously, we instantly called Appliance Works for our fridge. With a minimum of time Jarret assessed and diagnosed our issue. The part was ordered, andcwe expect it fixed in 3-4 days. We now have a confidence level for any appliance repair we may require. Bravo!! 5 Stars.

The service man showed up on time was polite and friendly quality of work was excellent fair price…read morefigure out what was wrong fixed been working great since repairs were done

I had a dishwasher that I thought the pump had quit, found water all over the floor. I cleaned the…read morefilters but it still didn't work. Harry came on a Saturday inspected the dishwasher and found the pump was working but there was a piece of broken glass stuck in the impeller. Charged me less then 100$! Great job! Would call him again.

From the owner: At Chino Valley Appliance Repair, we have been serving the Prescott, AZ and Tri City area for over…read more30 years. We can repair of all your major household appliances. We do our best to schedule your service call within 24 hours from the time you call or request service on-line, depending on the day and time we receive your request We provide quality service on- Washers and dryers Refrigerators and freezers Ranges and ovens Ice makers Dishwashers Microwaves And much more Give Chino Valley Appliance Repair a call today for your repair needs.

Have dealt with Kaylee and Pro Appliance service on two separate occasions at two different…read morelocations and each time, they've been great. Great to work with and communication is top notch. This is the only appliance repair company you'll need - they're the best!

We called these folks to service an electrical issue with our Conduction Cooktop that was changing…read moretemperatures and turning off randomly. When the technician arrived he informed us that there was a hairline crack in the glass and we would have to pay to replace it prior to diagnosing the electrical issue, and he gave me a price. After he left I had a look at the glass cooktop, and there was a large crack going across it that was NOT there prior to the technician's visit. I talked to him, and asked him about the crack, that was not there prior to their visit. Pro Appliance called me back, said it was my word against theirs. And that they would not do the repair any longer because I assused their technician of breaking the glass. Well the reason I accused the Technician of breaking the glass is because the crack was not there prior to the technician coming out, and it was there after they left. I clean that cooktop twice daily, and there was no crack. I offered to pay for the repair reguardless, and they still refuse to pay. I don't know when companies stopped acting with integrity. When people stopped taking responsibility for their actions. Pro Appliance lies, and refuses to back up their work.

I have a 14-15 year old vinotemp wine cooler that fail to cool after about 14-15 years of quiet and…read morecontinual service. Arghhh great unit. I initially called the manufacturer and they informed ma based on what I described that it was the compressor. And since 'this unit has been out of production for a long time they no longer carried the spare parts. I called a friend who has several larger units and has bought spare compressors to keep them running. Jd informed me that his large ones the costs were about $2000 each. He informed me that the smaller ones were about a $1000. I tried to find the compressor but non available even through eBay. I called Apache and Mike got back with me and recommended to buy a new unit. After 14 years there was bound to be more things to go wrong and the repair cost he estimated at a $1000. Which aligned with my research. His great honest opinion was welcomed. I like that thus recommend Apache appliance. Oh I found the replacement vinotemp brand new at $725.

The Tech was very efficient and timely. He even went a little above and beyond doing a little extra…read moremaintenance on my dryer without charge. would definitely call him for repairs if needed again.

We have had two experiences over the last year in which Yavapai Appliance Services was prompt,…read moretrustworthy and able to diagnose the issue. They will be our "go to" repair company!!!

Do not select this company if you want reliable service. We called this co. on 9-9-19 to repair our…read moreBosch dishwasher. They said the soonest that they could come to our home in Prescott Valley was 9-17-19 and they required a 4 hour window for the service person to arrive ; he would arrive between 10am and 2pm. We said OK. We waited until 2:20pm ; then called Yavapai Appliance Service to inquire what was the problem. We got an answering machine. We left a message. Later, with still no call from them we called back and told them to cancel our service request. We stated that they are not reliable and that we had wasted most of a day waiting for them. It is ridiculous that they can't make a 4 hour window, a week in advance, and then not have the courtesy to call us.

Joe and Chris are amazing. They are fast and professional. They kept me in the loop about the parts…read morethe ordered and were very on time to install the new parts. When my dryer was still not quite fixed they came back and fixed the problem within a week. I have nothing but good things to say about the service of this company.

From the owner: 20 years of appliance repair. Servicing the quad city areas. Washer, dryer, ovens, dishwashers, and…read moremore.