Biggest Ace that I think I've ever seen. This store has the normal Ace Hardware side and then it…read morehad a Hallmark Card section, huge housewares area, and a garden, camping, toys and games and pet section. There also was a Halloween display with everything for decorating. It took an hour or so to go through the store. We found many items we needed. They also had the biggest kitchen items/gadget hanging wall that I've seen-maybe bigger than the specialty home stores. Everything was neat and clean. There were workers around that were happy to help you find things. The young man that helped me was very nice and pointed out things that I may not have noticed. I recommend and would definitely go back to the Ace. Checkout was fast and easy. Although, I did pass the gauntlet of candy before getting to checkout. They had lots of goodies!

Stopped by Ace in Durango again and Chris saw me right away, called me by name with a big smile and…read moreasked me how I was enjoying my new Ego snow blower, which I absolutely love. I even got a credit on my electric bill. Then he helps me find everything on my shopping list, along with an new Ego lawn mower with a huge rebate discount and a ton of info about Ego kit discounts. This is the BEST customer service I've experienced since I moved to Durango, last year. Thank you Ace for hiring this guy and thanks again and kudos to Chris !

This O'Reilly Auto Parts location was basically a lifesaver for us!…read more On our way up the mountain in Durango, our check engine light came on. After calling a few different shops, we weren't able to find anyone who could get us in immediately. After explaining the symptoms over the phone, it sounded like there was a concern we needed to address before continuing our trip up the mountain. So we turned around, headed back down, and stopped at O'Reillys to have them scan the car and see what was actually going on. The scan showed an ignition coil misfire. At that point, we had a choice: wait a day or potentially a couple of days for a shop to get us in, or see if I could handle it myself. Thankfully, O'Reillys made the second option possible. I was able to purchase the replacement coil for about $70 and borrow the tools I needed from the store to remove the old coil and install the new one myself right there. When I had called around to some of the local shops, I was getting quotes of roughly $700 to do essentially the same repair using O'Reillys parts. Instead, I was able to get the part and use their tools and take care of it myself for about $70. They obviously didn't do the labor for me, but that's exactly what made this experience so valuable. They gave me access to the resources I needed to fix the problem on the spot without having to wait days for a shop or spend hundreds of dollars buying tools I may never need again. They also let me scan the check engine light multiple times without any issue, which gave me the confidence that I was actually diagnosing the right problem before replacing anything. The guys working there were extremely easygoing and made the whole process really easy to deal with. And after working on a car, you know how disgusting your hands can get. I was even able to clean up in the restroom using the heavy-duty soap they have that actually takes the grease and grime off your hands. Most importantly, we were traveling with my wife, our five kids, and our new dog. Being able to get the car fixed and safely continue our trip instead of being stranded in Durango waiting for a repair shop was huge. I know O'Reillys didn't technically "repair" my vehicle, but their customer service, diagnostic scanner, loaner tools, parts availability, and willingness to let me handle the repair myself made all the difference. Couldn't be happier with this experience. This location absolutely came through when we needed them most!

Warranty parts are hard to return especially if you dont have the receipt. This store made it…read moreright and helped me out anyways. Thanks Ryan.

We moved into a house with two sets of French doors that never really closed properly and the dog…read morecould just push his way and get into mischief so we called Element and they got someone out within a few days and they had everything working properly within an hour of getting to our home. The price was as quoted and we couldn't be happier with the entire process from quote to clean up--- A+++. We highly recommend Element for your door repair/service!

I like that they are in Durango, but this location is slightly hard to get to because it's located…read moreon a parallel road next to the highway. Also, in the summer afternoon, the parking lot gets HOT. Not much shade.

I sent an email in today with some files to be printed, called to follow up and make sure…read moreeverything was in order and was told that they are no longer taking email print jobs, and that I would have to go through the main website. One has to create an account and navigate through multiple pages to do that. So for this customer that's not workable. I understand it's hard to get employees, ​but this store has just lost my business.

Wow! I am so utterly impressed. I can do nothing but give this place 5 stars. The manager, Amanda,…read moreand her workforce are so incredibly helpful. I mean really, really helpful. Amanda has gone above and beyond so multiple times during a two week period of pure chaotic hell trying to get upgraded phones delivered and set up for us. I haven't had such incredible customer service in such a long time. They all deserve a serious round of applause for their assistance and knowledge. Amanda was willing to help me out beyond office hours to make sure that my phone was connected. I would not hesitate to give this place my business again. Beyond the help, RC has a great selection of phones and accessories.

I can't say enough about the salesperson Devon D he helped me find a plan within my budget and I…read morewas able to get a new phone too! Devon was super knowledgeable and helpful.

I had trouble lighting my stove and Stephen was wonderful, knowledgeable and very helpful! Thankyouread more

I had a tough problem to solve and Julio jumped right on it, got the answer, and solved my problem…read more Prompt, courteous, and knowledgeable.

I have bought, pawned, and sold at KP Pawn over the past 4 years…read more They treated me very well, gave me an opportunity to bargain and always treated me like one of their own. I highly recommend that they get a look whenever you have a need for Pawn and loan services.

These folks seem nice, but this is the kind of pawn shop that immediately makes you feel like…read moreyou've brought in a literal piece of garbage, even when you've brought in a gem. Obviously everyone thinks their stuff is more valuable than it is, but just visit any other shop to see just how much these people will try and undercut you. They will look you in the eye and offer you hundreds of dollars less than you're hoping for, with no shame. Glad I went to other shops! Literally sold a piece for 900 somewhere else: these folks offered me 600. Seriously, try another shop

Cannot get a quote on window coverings. Have texted and emailed a few times over the past couple of…read moremonths. Very frustrating!

This is my rating of how they are doing business now. They were great in the past. Now their open…read morehours are cut to the bone, they have no repair service, and their prices are through the roof. They say they will call you about something, and they don't. In my recent experience, only one person works there in their office/showroom. Their vans are constantly parked in the handicapped spaces in their parking lot. It is a shame that this business looks like it is about to fail, as it used to be a "go to" for blinds and shades. The sole employee I have found there told me they have been unable to hire the staff they need, and this is probably the truth. This is the downfall with many local businesses. And it is a shame. But their prices reflect that they are charging enough to pay staff what it takes to hire them. And they are not.