I love Bed, Bath & Beyond but the stock and variety of products were awful. Lots of shelves empty…read more Wonder if they will be closing soon?

This is the best store in our area for anything you need for your kitchen, your bath, your home. If…read morethey don't have it in stock, they will order it for you online and have it sent to your home. I also get wedding gifts here. I was in the store yesterday and Brenda helped me. She has helped me before and once again, she was very helpful and accommodating. Very happy to help me and look for something for me. Thank you, Brenda. Customer service is alive and well in Durango, at B, B & B. Didn't give 5 stars because it is expensive.

I cannot say enough good about the work that Animas Kitchen and Bath does. We worked with them on…read moreour kitchen cabinets and counters, and the results are fantastic. From the pro advice that we got in the planning stages to the expert installation, you'll love working with Tim and his crew.

Absolutely the worst customer service I have ever experienced. My plumber installed a Triangle…read moreTube boiler purchased from Ferguson when we built our house. 4 years later it developed a leak in the heat exchange unit that ruined the boiler. Despite having a 10 year warranty on the heat exchanger Stephanie from Ferguson informed me that they would not be able to warranty the unit. Then after several phone calls from myself and the plumber she told me I should remove the heat exchange unit as that is all they would be willing to honor under the warranty despite the rest of the unit and electronics being damaged from the water leak. So it is January with temps in the single digits and I have no heat and no hot water in the house. I have no other option but to purchase a new unit from them, so I put it on my credit card and schedule the plumbers to put it in the next day when it will be delivered. The unit is delivered from Ferguson in an opened box and on the side it is marked "Damaged". Upon opening the box I discover their is a layer of dust on the top of the unit and that it has obviously been smashed and banged up and had been sitting in their warehouse for a long time. I send it back and wait a week for another unit to be delivered. Meanwhile the original unit with the leak is sent back to Ferguson to ship back to Triangle Tube under the warranty and several weeks pass. Stephanie calls my plumber and tells him he has to come down and remove the heat exchange unit to send back. I call her and tell her that a new heat exchange unit will do me no good as the entire unit is damaged and needs to be replaced and I've already put in a new unit so I don't need a damaged unit with a new heat exchanger. She says she will not ship the entire unit and they will only warranty and ship the heat exchanger. To top it off she informs me that they will charge me storage fees if I leave the unit with them until the issue is resolved. I then had to get an attorney to write some letters. Triangle Tube, when contacted, agreed to ship the entire unit and upon inspection did issue a credit to Ferguson for the entire boiler honoring their warranty. It in now July and Ferguson has yet to refund the cost of the boiler to me under the warranty despite several phone calls and emails. I will never to business with them again.

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Durango, CO. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

Requested an in home consultation for a kitchen remodel. They were very timely in response and…read morecalled us directly to set up an appointment. appointment day came and went with no one showing up. No phone call, text, email. nothing. Very disappointed.

Finally, a company that does what they say , says what they're going to do , does a good job and…read moresticks with their bid. I would recommend this company to anyone who wants a good job and one that actually gets finished! The crews were respectful and cleaned up every day. So happy to have a decent contractor in the area.

Dre was so helpful showing me around the store, finding products for my fur babies and then to top…read moreit all off , she carried items to car and then gave my dogs biscuits, which they gobbled up enthusiastically :) The staff here has always been friendly and helpful. Dre was just another example of them going above and beyond great customer service.

A great pet store. They are so nice and helpful. They…read morecarry most everything you could possibly need from custom tags to cat towers. They even recommended a great lady who grooms cats. My cat needs those sharp nails trimmed regularly! Also, their parking lot is easy to park.

Mile High Plumbing has taken advantage of my 89-year-old mother for years. They say they guarantee…read moretheir work. But over the past couple of years, they have continually charged her for services they didn't do. She knows her heating apparatus better than anyone. She watches what they do, and they have consistently charged her for services that they did not do. They were at her house 4 times last year. The first time to do the yearly service in October. My mother sat there and watched the guy the whole time. When she received the $230. bill, which stated they cleaned heat exchanger, flushed heat exchanger coil. She knew they didn't clean or flush anything. They came to the house 3 times in December. The first time (7 days after the service in October) there was some kind of fluid on the. The guy reset the water heater, never checked the code to see what was causing the leakage. This came to a charge of $662.54 because they charged for overtime. The second time out (13 days later) They did check the code. They reset the ignitor and charged her $207. The third time out (13 days again) They actually replaced the ignitor! Why was she charged for this? They should have fixed it the first time! These four visits costed my mom $1,245.72. Mom is on a limited income. She is not the type to complain, and would rather skimp on other things, so she could pay these bills. My husband called them again in March. No response. Left them a couple of messages and started looking for a new company to come out to check what the problem was this time. He found a great guy out of Bayfield. Prompt, knowledgeable and willing to explain the problem. And didn't charge mom an arm and a leg. These are the kind of people that we should be supporting. Not some shysters here in town!

I called on a Friday late afternoon and the phone was answered by an answering service. I…read moreexplained that I had no hot water and needed service. I was told she would get ahold of the tech on call and have him contact me. Never happened. I called someone else and they came right out. I called them again 4 days later and again the phone was answered by the service. I asked to speak to someone in the office and was told she would pass the message on. No return phone call. I don't know how they stay in business.

We were on vacation and had been to the Great Sand Dunes and our pup greatly needed a bath. Service…read morewas great. Thorough explanation of process, very reasonably priced, facility was clean and got there early so no wait. Definitely recommend.

My dog left terrified of the owner. While I was there I watched the owner scream at my dog…read moreaggressively and spray him in the face simply because he was up on the fence excited to see me. A major over-reaction. My dog has gone to 5 different doggie daycare places in three different states and in all the others he drags me in because he is so excited. This is the only place he cowers and tries to leave as soon as he sees the owner. I've since run into one other person who also stopped using them for the same reason. I'd avoid this place.

My husband and I have had the pleasure of working with Sarah for the past several months on a…read moreremodel/upgrade of a condominium we purchased at Cascade Village in Durango for rental and personal use. Sarah was extremely helpful in prioritizing what needed to be done immediately and what could be done in later stages. She utilized local sources whenever possible which saved us both time and money. Her communication was efficient and timely and kept us on track for choosing and coordinating paint colors, tile, carpeting, and furniture. We are now doing a kitchen remodel and Sarah was again our first choice for design help. I would highly recommend Sarah to anyone in need of quality, professional design services.

From the owner: Sarah Sumner, owner and Lead Designer, got her start in Art and Design in kindergarten. She drew a…read morelife size clown, with nearly perfect proportions, on a large sheet of paper that was taller than she was. Sarah moved to Durango Colorado for the summer when she was 19 and fell in love with the mountains and the natural environment around the Four Corners. She kayaked the Grand Canyon in the great flood of 1983. She hiked many of the 14'ers in the area working as a back backing guide in her early 20's. A couple of college degrees and three children later, she fully realized her career path and passion was in the world of design and Fusion Interiors was born in 1991. Sarah is a multi-talented, creative yet business minded professional who is passionate about design. She brings her unique and varied strengths of artistry, intuition, project management, and communication skills to each client project, merging clients needs and desires with her expertise in energy efficient and sustainab