1. Splendid Kitchens

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Durango, CO

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Splendid Kitchens

1.0 (3 reviews)
Closed • 9:30 am - 4:30 pm

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Ferguson Home

Ferguson Home

(1 review)

Absolutely the worst customer service I have ever experienced. My plumber installed a Triangle…read moreTube boiler purchased from Ferguson when we built our house. 4 years later it developed a leak in the heat exchange unit that ruined the boiler. Despite having a 10 year warranty on the heat exchanger Stephanie from Ferguson informed me that they would not be able to warranty the unit. Then after several phone calls from myself and the plumber she told me I should remove the heat exchange unit as that is all they would be willing to honor under the warranty despite the rest of the unit and electronics being damaged from the water leak. So it is January with temps in the single digits and I have no heat and no hot water in the house. I have no other option but to purchase a new unit from them, so I put it on my credit card and schedule the plumbers to put it in the next day when it will be delivered. The unit is delivered from Ferguson in an opened box and on the side it is marked "Damaged". Upon opening the box I discover their is a layer of dust on the top of the unit and that it has obviously been smashed and banged up and had been sitting in their warehouse for a long time. I send it back and wait a week for another unit to be delivered. Meanwhile the original unit with the leak is sent back to Ferguson to ship back to Triangle Tube under the warranty and several weeks pass. Stephanie calls my plumber and tells him he has to come down and remove the heat exchange unit to send back. I call her and tell her that a new heat exchange unit will do me no good as the entire unit is damaged and needs to be replaced and I've already put in a new unit so I don't need a damaged unit with a new heat exchanger. She says she will not ship the entire unit and they will only warranty and ship the heat exchanger. To top it off she informs me that they will charge me storage fees if I leave the unit with them until the issue is resolved. I then had to get an attorney to write some letters. Triangle Tube, when contacted, agreed to ship the entire unit and upon inspection did issue a credit to Ferguson for the entire boiler honoring their warranty. It in now July and Ferguson has yet to refund the cost of the boiler to me under the warranty despite several phone calls and emails. I will never to business with them again.

From the owner: Welcome to Ferguson Home in , your local showroom for premium kitchen and bath products, luxury…read morefixtures, and home design inspiration across Durango. Explore faucets, vanities, bathtubs, shower systems, and lighting displayed in thoughtfully curated vignettes. Our knowledgeable associates work with homeowners, designers, and builders to create beautiful, functional spaces. Start planning your visit on our website or browse our vast selection of inventory. Ferguson Home in : where exceptional design meets expert service.

Mile High Plumbing Service & Repair

Mile High Plumbing Service & Repair

(6 reviews)

We used Mile High to repair a broken water pipe, and then again to replumb the domestic waterlines…read morethroughout our house -- a major project. They were always quick to respond to our calls and texts, and prompt when we had immediate needs. The project was extensive, but they worked fast, did excellent work, and were always respectful and polite when in our home. Jamey, the owner, was also attentive and helpful, and always gave us the time we needed to understand the situation, the project, and our options. We highly recommend Mile High Plumbing!

Mile High Plumbing has taken advantage of my 89-year-old mother for years. They say they guarantee…read moretheir work. But over the past couple of years, they have continually charged her for services they didn't do. She knows her heating apparatus better than anyone. She watches what they do, and they have consistently charged her for services that they did not do. They were at her house 4 times last year. The first time to do the yearly service in October. My mother sat there and watched the guy the whole time. When she received the $230. bill, which stated they cleaned heat exchanger, flushed heat exchanger coil. She knew they didn't clean or flush anything. They came to the house 3 times in December. The first time (7 days after the service in October) there was some kind of fluid on the. The guy reset the water heater, never checked the code to see what was causing the leakage. This came to a charge of $662.54 because they charged for overtime. The second time out (13 days later) They did check the code. They reset the ignitor and charged her $207. The third time out (13 days again) They actually replaced the ignitor! Why was she charged for this? They should have fixed it the first time! These four visits costed my mom $1,245.72. Mom is on a limited income. She is not the type to complain, and would rather skimp on other things, so she could pay these bills. My husband called them again in March. No response. Left them a couple of messages and started looking for a new company to come out to check what the problem was this time. He found a great guy out of Bayfield. Prompt, knowledgeable and willing to explain the problem. And didn't charge mom an arm and a leg. These are the kind of people that we should be supporting. Not some shysters here in town!

Healthy Hounds & Fat Cats - @rigatoni_hamboni is humiliated.

Healthy Hounds & Fat Cats

(43 reviews)

Drove down to Durango, with my dad, from Denver, to ride the train. Made a reservation the week…read morebefore and it was super easy to book my pup. We dropped Smaxwell off at 7:30 with a very friendly young lady who explained everything to us and told us about posting pics on Facebook. We were a tad late picking him up because the train was running behind but they said it wasn't a problem and we got him just in the nick of time. They even allow dogs to spend the night, if the train is late, free of charge!! Since I don't speak dog I can't 100% say how Smax enjoyed himself but he seemed tuckered our and happy to see me at the end of a long day of playing! I highly recommend this place for pups because they are very affordable, friendly staff, and located right down the street from the train!

I had an extremely upsetting experience at this boarding facility. I was told my dog would be…read moreplaced in a designated late‑pickup area because we were arriving back from the Durango-Silverton train after hours. When I arrived, she was not in the location I was told she would be. When I walked into the area, her kennel was empty -- and the only other kennel was wide open and empty as well. In that moment, I genuinely thought my dog had been stolen. No staff member was present, no signage, no explanation. I had no way of knowing whether another dog had already been picked up and mine taken with them. I stood there panicked, thinking the worst. Only later was I told that there was never another dog in that second kennel. But how was I supposed to know that when both kennels were empty and no one was there to help? The lack of communication and the careless setup caused unnecessary fear and distress. My dog was eventually located, but this experience was unacceptable. Clear communication and secure, supervised pickup procedures are basic expectations for any boarding facility. This place failed to meet them.

Splendid Kitchens - kitchenandbath - Updated November 2026

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