We moved into a house with two sets of French doors that never really closed properly and the dog…read morecould just push his way and get into mischief so we called Element and they got someone out within a few days and they had everything working properly within an hour of getting to our home. The price was as quoted and we couldn't be happier with the entire process from quote to clean up--- A+++. We highly recommend Element for your door repair/service!

Very disappointed. I went into the store, found a product I liked, and got an estimate from sales…read moreassociate Grace. we went over the numbers very carefully on a calculator and I said I would get back to her over the phone to order. When I got a quote emailed to me for the exact same thing from her, the cost had gone up from about $114 to $275+ They bait and switch with low in-store prices to get you interested, then jack up the price after you find what you want and commit to it.

Super nice people here. I came in searching for some obscure lightbulbs, which they unfortunately…read moredidn't have, seeing as how they deal more with lighting fixtures and such. However, the employees working here gave me the direct link to purchase the bulbs on Amazon, which was so helpful.

The Bottom line is product (Anderson widows) are great, Design help was OK, follow up and call…read morebacks is poor. After sale there was no customer service ( call backs ) or follow up with any issues. Below is the sequence of my transaction with SoCo. I went into SoCo and first discussed my windows in Nov 2023. Went back in Dec. 2023 and spent about an hour reviewing all options and openings on doors (patio sliders) and talked extensively on which way the door would slide and on the gliding windows which way they would work. Rapport with Rachel in sales was great. That day I signed the order and put down required deposit. It was a custom order and I was informed it would be about 12-16 weeks. After 12 weeks called to see where we were on delivery. It took 4 calls over a week to get any response. A week later I got a call partial order arrived and they wanted to deliver immediately Informed them I need to get help to lift and move the large windows. I called back to arrange delivery no one knew what I was talking about and said they would get back to me 4 calls over the next week, finally, got someone who even knew we had an order. They delivered the next day. One of the sliders is opening on the wrong side and it took 4 calls (all promised a callback) till I reached my sales person and her response was you signed the order that way. I reminded her that we talked extensively about how the door was to open. The only answer is "you signed the order". I am not the window expert and when finalizing the order a 12 document I relied on their expertise to get it right. After installation I was not happy with color of the handles and after 3 calls got a hold of Rachel and told her I wanted different handles and I would pay for them. She said she would look into it and get back to me the next day. I waited 4 days and called her again after two more attempts finally caught her on the phone and she said she would call Anderson and get back to me the next day. I waited another week and finally called Anderson myself and had my new handles in three days. Its the lack of follow up and lack of caring that a mistake in ordering was made that has led to the low rating. Again I am very happy with the Product but not the customer service. I still have a door that slides the wrong way, but I'll get used to it.

From the owner: Make your vision a reality with unsurpassed wood products, windows, and doors. Access the options…read moreand experts that can take your vision and make it a reality. We work with you through every step of your project from selection, ordering, troubleshooting, and more.

Great company to work with. Very kind and knowledgeable. They took the time to go over different…read morestyles and photos and helped us choose a beautiful garage door. The guys were on time and had our new door installed quickly. The door we chose is very well made, insulated, and added that curb appeal we were looking for. Definitely recommend Beaver Overhead Door!

Some of the best people I ever worked for. Hope all is great for you folks Love Randy Souers your…read moreold buddy. rsouers1@gmail.com MOST HONORABLE FOLKS YOU"LL EVER DEAL WITH!!!

Joe did a great job repairing my garage doors. He also helped me get the garage door app operating.read more

I was incredibly pleased with Adams Overhead Door. Our garage door torsion had snapped into two…read moreparts. The gal I spoke to on the phone was very polite and got us into the schedule pretty quickly. I called on Wednesday and even though they were booked up she had squeezed me into the schedule on Friday due to our issue being a pretty simple fix. The technician was going to arrive at 1 pm but he ended up calling me saying he could come earlier, which was great because I had some errands to run. When he arrived he was super polite and friendly and fixed the garage door very quickly. I will be using them again if we have any other issues.

Excellent service. Adam was on time and quality work. Had several windows that needed adjustment…read more Did a great job. Highly recommend his services.

Highly recommend San Juan Window Service. Responsive, professional, courteous service. I had a…read morenumber of windows serviced in my 30 year old home and we found the entire experience to be beyond our expectation; which equates to great value. I will happily use them again and would be delighted if they sold and installed replacement/new windows in the future.

Tuesday night broke glassdoor to fireplace insert.  Wednesday am started Googleing fireplace…read morelocations near me.  I found 1 in Durango, 1 in pagosa, & 1 in Farmington.  Call the 1 in Durango,  Message stated that it was busy season and they will call back 24 to 48 hours.  Decide I would take the glassless door,  personally to the shop if there even was a shop.  But on the way I found SMART enterprises on Main Street. SMART enterprises did not show up on my Google search.  But because SMART enterprise had fireplace written on the window, we decided to stop.  Saleswoman inside was very very knowledgeable about fireplaces, fire inserts and jacuzzis. She stated it would be no problem to fix the glass on our fire place door.  15 minutes after we left the shop we gotta a call saying the glass door was ready for pickup.   Unbelievable so quick!  Note: Thursday I got a call from 1st fireplace shop. They ask me what the brand was of my fireplace insert, I really didn't know but they said they probably couldn't get the glass anymore for this fireplace and that I would have to replace the whole door. WHAT?... I just thanked him.  One thing I wish SMART was not so pricey on the repair BUT I'm happy that my fireplace is as good as new.

I bought a hot tub, fire pot, and they also put in glass for two showers. My experience with Smart…read moreEnterprises was great! Everyone that helped me from sales to management to installation were very professional and knew their products. Their communication is extremely good and I really appreciated that. I would highly recommend them.

we just had 3 windows replaced, as have our neighbors recently, and we are all super happy with Sun…read moreGlass work and professionalism.

Very pleased, nice work, reasonably priced! Had a '94 Jeep Wrangler side panel in the hard top…read morethat needed to be replaced. Durango Glass was right on it! They could do it no problem. Gave me a quote, set a date and done. Disappointed in Glass Masters and a few others in Durango. They told me they couldn't find the replacement part. Left a message on American Precision Auto Glass and they never called me back. Glad they couldn't because Durango Glass has my business now!