The workers in the field are knowledgeable and professional…read more The office staff is incompetent. My broken 4 SF window was measured by a polite and professional man on 8/19/2025. I received a quote for a 20 SF window on 10/2/25. I replied that this was wrong on 10/2/25. I heard NOTHING back. On 10/6/2025 I replied again asking if the quote was going to be revised. Later that day I received the same quote for a 20 SF window. I went to their office on 10/9/25 and the staff had a difficult time understanding the issue. I finally got a corrected estimate and paid a 50% deposit. My window was installed by a polite and professional crew on 11/3/25.

The wait time was ridiculous; this after lack of communication for the ordering of the product, as…read morewell as scheduling the product. I do not recommend this company

Great place to see Pella products in the flesh. There is a wide variety of windows and doors to…read morelook at as well as product catalogs. Tim is so helpful and friendly!

The product is amazing, the sales rep is friendly and flexible, he goes out of his way to meet the…read moreclients at their convenience.His knowledge about energy conservation and design is remarkable. There is no other product like Pella!

We moved into a house with two sets of French doors that never really closed properly and the dog…read morecould just push his way and get into mischief so we called Element and they got someone out within a few days and they had everything working properly within an hour of getting to our home. The price was as quoted and we couldn't be happier with the entire process from quote to clean up--- A+++. We highly recommend Element for your door repair/service!

Alex is the expert you want to hire. He knows what he's doing and is as much a perfectionist as…read moreyou are. Really nice guy. Would hire again. He fixed a shutter in my bedroom that had fallen off. Charged a reasonable amount.

I reached out to Alex to get some window screens replaced for my tenant. Of the many people I…read morecontacted, Alex was the first to actually provide me a quote and something beyond "please call me back". Alex was responsive throughout the process. We quickly scheduled the appointment. When he arrived he found a cheaper alternate solution that we agreed on. Payment was easy and simple. I would not hesitate to use him again for other work.

Jeff and Nancy Holmes helped me pick out the perfect Wood Shutters for my Home and I was very…read morepleased with the price and looks. The installation went flawless and now I enjoy great looking and suprising functional Wood Shutters. Thank you Budget Blinds

From the owner: Since its founding, we at Budget Blinds have proudly served the local community by offering high…read morequality and stylish window coverings for any occasion. Our goal is simple: to provide you with the best products and services in order to enrich your home environment. Our lavish selection of window treatments includes shutters, blinds, draperies, and shades. Regardless of the window's size or shape, you can rest assured Budget BlindS will have a customized window coverings solution ready for you. Call us today to schedule your free in-home consultation. We'll bring you the highest quality and most fashionable window coverings available today. We're looking forward to helping you beautify your home!

The Bottom line is product (Anderson widows) are great, Design help was OK, follow up and call…read morebacks is poor. After sale there was no customer service ( call backs ) or follow up with any issues. Below is the sequence of my transaction with SoCo. I went into SoCo and first discussed my windows in Nov 2023. Went back in Dec. 2023 and spent about an hour reviewing all options and openings on doors (patio sliders) and talked extensively on which way the door would slide and on the gliding windows which way they would work. Rapport with Rachel in sales was great. That day I signed the order and put down required deposit. It was a custom order and I was informed it would be about 12-16 weeks. After 12 weeks called to see where we were on delivery. It took 4 calls over a week to get any response. A week later I got a call partial order arrived and they wanted to deliver immediately Informed them I need to get help to lift and move the large windows. I called back to arrange delivery no one knew what I was talking about and said they would get back to me 4 calls over the next week, finally, got someone who even knew we had an order. They delivered the next day. One of the sliders is opening on the wrong side and it took 4 calls (all promised a callback) till I reached my sales person and her response was you signed the order that way. I reminded her that we talked extensively about how the door was to open. The only answer is "you signed the order". I am not the window expert and when finalizing the order a 12 document I relied on their expertise to get it right. After installation I was not happy with color of the handles and after 3 calls got a hold of Rachel and told her I wanted different handles and I would pay for them. She said she would look into it and get back to me the next day. I waited 4 days and called her again after two more attempts finally caught her on the phone and she said she would call Anderson and get back to me the next day. I waited another week and finally called Anderson myself and had my new handles in three days. Its the lack of follow up and lack of caring that a mistake in ordering was made that has led to the low rating. Again I am very happy with the Product but not the customer service. I still have a door that slides the wrong way, but I'll get used to it.

From the owner: Make your vision a reality with unsurpassed wood products, windows, and doors. Access the options…read moreand experts that can take your vision and make it a reality. We work with you through every step of your project from selection, ordering, troubleshooting, and more.

This company wasted my time energy and money. Do not use them!!! They take your application fee…read more($65) and they deny you without even explaining why. They could not answer any of my questions about the reason I was denied. It said on the website that if credit score is not high enough you can have a co signer or that your income can off set your credit score. When I asked about these they couldn't tell me why, but only that those are only in certain situations. They couldn't give me any more information on v what qualifies as certain situations. They denied me without even talking to me. So they ran my credit, which put a mark.

I had the opportunity to work with the owners at Independence Capital Property Management in the…read morepast and they are some driven people. Recently I was working with Misty Arneson regarding a client I am referring to Independence and I was impressed by her responsiveness and quality of feedback on their process. Thank you Misty for all your help!

They never finished the job. Hardware installed incorrectly. Spring tension not right for the 16 by…read more12 door it won't open. Motor can't handle overloaded. Door opener burned up mother board door currently not working. Never ever use this company and definitely don't pay them in full because then they disappear. Nightmare of a install and nightmare I have to have someone else fix. They will not honor there work or warranty absolutely worthless.

Was very surprised that we got prompt service rite after new years very professional guy showed up…read moredid a quick great job was more expensive than was guessing but what isn't these days would definitely use them again they are the ones that installed it several years ago