Very professional team caring people she cares for owners and the tenants.i have really…read moreappreciated all the help

I previously left a review on the facebook page for Nicole Wilcox - Property Manager and she…read moreDELETED it; obviously being desirous of keeping the general public from VALUABLE INFORMATION. I would give negative star reviews if possible. We have been living in a home she represents since October of 2018. We have had nothing but issues, major repairs needing made, etc. with NO resolve. We have had a leaking roof [like waterfall down our entire fireplace leaking, as well as another room] this has been going on since January 2019. We still do not have a roof replacement. We have significant inside ceiling damage; not inclusive of the mold inside the spots that are wet and the fact that we will likely have to relocate for repairs and will certainly have to move furniture, give them another of our full days or more for free and accommodate them. I wish I could say that Nicole had any respect for the law or even being an ethically aligned person serving her clients but unfortunately, she has chosen to harass us, tried to find ways to make us leave, etc. When asked why she did this and was so negligent - her answer was simply "I dont know" we had a major electrical issue on our roof a few weeks ago to which she wanted the contractor to rig our swamp cooler to work and take the risk of the home catching fire. Bottom line - we have a homeowner who has ZERO desire to spend money to maintain their already deeply dilapidated property and a Property Manager who does not care to communicate, much less keep children and families in safe and HABITABLE LIVING CONDITIONS AS REQUIRED BY LAW. We are filing a lawsuit against the homeowner and Nicole Wilcox tomorrow because she has chosen to disregard our safety, well being and mental sanity. RUN at all costs from her bubbly talk over you, rushed way of dealing with things. No matter how much you love a home or need a place to live - RUN fast and far from the financial ruin and mental stress she will put you in.

I didn't even get our security deposit they didn't replaced nothing everything is still the same…read moreand they are taking money from us and the apartment is still under my name on app and the manager isnt answering my phone calls and taking money from us put lawsuit against him.

They are thieves that steal your money. One previous complaint sounds exactly like mine. I rented…read morean apartment that was also not in the best condition when I moved in. I also didn't get the bulk of my deposit back because of the "replaced blinds, replaced light bulbs"? The blinds in the master bedroom that were furthest away from the bathroom was completely ruined when I moved in. The left was badly burned and breaking off. I had to put a sheet over the blinds because they were not working. They did not fix the blinds when I moved in. I called and requested for them to fix the blinds years before my moveout (around 3 years) and Sunwest would not do it. I saw the charge "replaced blinds, replaced light bulbs"? My biggest complaint is the fact that I had to pay for blinds? I would point out that the request for the blinds was when the online portal was just getting started. The person that I called was dismissive, didn't listen, and wouldn't log my request electronically. I shouldn't be penalized for that. I should not be charged for the light bulbs that were working when I moved out just because Sunwest wanted to replace them. I even left light bulbs in the unit after I left, but Sunwest said they cannot use the light bulbs I left. Why do I have to pay for lightbulbs if all the light bulbs were working when I moved out of the apartment? I will also note there is no hourly labor rate or hours listed for the blinds or replaced light bulbs. I had some clips of the moveout that show they don't have hourly rate, but it wouldn't post. I would like the "replaced blinds, replaced light bulbs, labor, materials, and tax" refunded back to me. They did not itemize it for me. This is literally what they gave me. I called and complained when I first got the deposit deposition back in 2/2023 after my moveout on 12/25/22. This did not sit right with me. Sunwest didn't want to hear me or my explanation at that time either. This is unjust and has caused me mental anguish for years, so I am filing a complaint. I should not be charged for something when I asked them to fix the blinds that they would not do. Given the circumstances of my mistreatment and injustice of how it was handled, I request a partial refund of $239.36. I filled out the blind damage upon move-in to support my claim. I agree with the previous complaint. DO NOT RENT FROM THEM. THEY ARE CROOKS, A CORRUPT GROUP, AND TERRIBLE PEOPLE. They are very fishy and nontransparent. They just want your money and do not do their job. They just brushed me off like they didn't care when I called. They are stealing my money. I want my money back.

Fortunately, I have no relationship with this company. But for YEARS, I have been trying to stop…read morethem from sending their residents' checks to my post office box instead of the one for the property they manage here. I have called repeatedly, and been promised repeatedly that they would correct the error, so that I don't have to keep delivering their mail for them so that low-income people get the money they are entitled to. And yet it keeps happening. The last time they confessed that they keep sending it to the wrong address (for years!!) because they have already printed the mailing labels. They promised to print new labels with the correct address so that it doesn't happen again and yet it has. It's hard to believe that JL Gray is this incompetent and they are not misdirecting checks in the hope that they are never cashed and can keep the money which does not belong to them. Pathetic behavior.

I've lived on the property for 15 years. I do have severe traumatic brain injury and PTSD Manager's…read moreyears ago always did accommodate me. We went for over five years without a manager. We get a manager she will not accommodate me. She said she's going to treat me like every other tenant. She's not going to show favor towards me people look at me and think there's nothing wrong with me. Doctor say I am a walking miracle. I was in a comma for 3 1/2 weeks. My brain swelled they had to drill holes, so my brain energy will never go away. I have PTSD and my equilibrium is off people always judge me cause I'm fine but when you turn on my switches, it's totally different that is navigating the perfect storm and it sucks and people don't understand people don't care. People aren't nice my manager. She's harass me and then turned around and say that I harassed her she did it and I had all kinds of different days of water damage. They were doing work orders, right they didn't put something back on the water heater every time I'm cleaning up messes I've even fallen in the inside because there was too much glue then I also fell because it wasn't flat. There was a piece up and I lost my balance for equilibrium, but with all the stress and then they're kicking me out I get really bad migraines and the judge is allowing it. I thought you can't do that because I fallen into a certain category, but no one helps me no one cares. They see me and they think I like everybody else. No one gets call me back nothing I've ever had this type of problem all the years that I've lived here into our new Manager she should show me respect and not yelling me like if I'm a child. I have a child her age and I have severe traumatic brain injury, PTSD equilibrium problems and I'm treated so poorly. JL Gray sucks and they lie the manager lies, and then her manager lies. They just lie that's one thing I do not do. I do not lie because I'm only gonna remember the damn truth because of my severe traumatic brain injury people are so stupid.

Very unimpressed with the professionalism, organization, and communication of this company. I was…read moreset to rent a house from them, but due to lack of communication, the house was rented to someone else. In fact, the property manager, Tessa Norton, was out for a few days, and I had made arrangements to put down deposit and move-in dates with another person on Monday. Upon the manager's return, without catching up on the goings on with two other people in the office, rented out the property to someone else. It turned out that the manager had called the other party first, then sent me an email saying they were going with someone else. When I spoke with the manager, she was highly unprofessional, was incredibly cold and uncaring, and when challenged about her error, stated that it was my fault that she rented it out, even though she did not bother to call to check with either myself OR her co-workers who were covering her position in her absence. Without any sort of remorse or recompense, Tessa ended the call. The lack of organization and communication at this company has put my move to Farmington at risk, and has caused me a significant amount of undue suffering. I have reached out to the owner of the company, but have no resolution at this time. I would be incredibly wary of this company's business approach, as the property manager stated that "it is her job to fill our rentals", and while this is a very true statement, the fact that there is a major failure in customer service, business administration, and checks and balances to ensure that ethical and moral benefit is being considered alongside the profit that tenants bring. Utterly disappointed in my experience with San Juan Realty and highly encourage you to look elsewhere for your rental needs.

From the owner: San Juan Realty was started in 1976. San Juan Realty offers help with all of your real estate…read moreneeds. Residential, Commercial, & Land sales. Experience in new construction as well and a working relationship with builders in our area. San Juan Realty also offers property management services.

We just bought and sold our second home with Ryan & Brandi Brown at Re-Max. This is the…read moresecond time we have relied on them for friendly, professional, excellent real estate service. They are very knowledgeable and new just what we needed/wanted. They made it happen for us and we couldn't be happier. We will think of them as part of our family and will miss them on our new journey! Highly recommended!

RE/MAX of Farmington provides the professional experience when buying selling and investing in real…read moreestate.

I previously left a review on the facebook page for Nicole Wilcox - Property Manager. We have been…read moreliving in a home she represents since October of 2018. We have had nothing but issues, major repairs needing made, etc. with NO resolve. We have had a leaking roof [like waterfall down our entire fireplace leaking, as well as another room] this has been going on since January 2019. We still do not have a roof replacement. We have significant inside ceiling damage; not inclusive of the mold inside the spots that are wet and the fact that we will likely have to relocate for repairs and will certainly have to move furniture, give them another of our full days or more for free and accommodate them. I wish I could say that Nicole had any respect for the law or even being an ethically aligned person serving her clients but unfortunately, she has chosen to harass us, tried to find ways to make us leave, etc. When asked why she did this and was so negligent - her answer was simply "I dont know" we had a major electrical issue on our roof a few weeks ago to which she wanted the contractor to rig our swamp cooler to work and take the risk of the home catching fire. Bottom line - we have a homeowner who has ZERO desire to spend money to maintain their already deeply dilapidated property and a Property Manager who does not care to communicate, much less keep children and families in safe and HABITABLE LIVING CONDITIONS AS REQUIRED BY LAW. We are filing a lawsuit against the homeowner and Nicole Wilcox tomorrow because she has chosen to disregard our safety, well being and mental sanity. RUN at all costs from her bubbly talk over you, rushed way of dealing with things. No matter how much you love a home or need a place to live - RUN fast and far from the financial ruin and mental stress she will put you in.

Called the office to get two lots listed for sale at Navajo Dam. The first broker called back the…read morenext day and said no one was interested in the listing. I reached out to family who knew a broker here and suggested I call him and ask for a recommended agent who would take the listings. He agreed to take the listing based on the relationship with our family. 5 days later we still have no listing and upon followup, the response from the broker was "working it in my schedule as I can". Clearly, this company is not interested in listings near Navajo Dam. They do not have a client focus and we would advise buyers and sellers to beware, as their interests are clearly not your interests.

People here are friends of my family. They are very trustworthy, patient, and knowledgeable in all…read morematters pertaining to real estate. We are closing on our first house and they helped us iron out all the details so that we understood everything perfectly clear. I recommend American Dream Realty to anyone looking for a new home or any other real estate need!

From the owner: If you're looking for real estate, homes or property in the Farmington, or San Juan County area, we…read morecan help you choose the right home or property for your needs and will guide you towards making an informed real estate decision in the Farmington, and surrounding market. We pride ourselves in being able to give all our clients important local information based on years of living and enjoying all the San Juan County area has to offer.

Allen knew his way around town. I found a house that I liked on the first day and he was easy to…read morecommunicate with and helped me to find people to hire for things I needed done

After the first conversation with Allen, we immediately knew he was what we needed. He was…read moreresponsive, helpful, arranged for items needed prior to closing. Without hesitation, recommend him for selling your home!

One Star - Because If I Could Give Zero, It would Still Feel Too Generous…read moreLet me take you on a journey. A tale of cat urine, patchy paint, and a property management company whose motto must surely be "Do Less." When we moved into our rental managed by SoWesCo, we were greeted by the unmistakable aroma of eau de cat pee. One of the bedrooms was clearly used as a full time litter box by the previous tenants' cats. The smell was otherworldly. I'm talking industrial-strength, eye-watering, knock-you-out-from-the-hallway levels of ammonia. No amount of "cleaning" (and I use that term loosely, because SoWesCo certainly did) ever touched it. "Oh it's been professionally cleaned." Okay, so why did you leave the windows open for a month? Surely it wasn't to air out the smell? Also the fun little trinkets and screws we found in the carpet told us otherwise. We begged SoWesCo to address it. Their response? Essentially: "Well, you have dogs, so who cares?" Because apparently, if you're a pet owner, you deserve to inhale toxic fumes like it's your birthright. After two years of complaints, we finally wrote directly to the property owner. Then and only then were we granted permission to pay half the cost to replace the carpets ourselves. So yes, we paid over $1,000 to replace flooring we didn't damage just to make the place livable, so that we didn't cry every time we opened that bedroom door (was it emotional tears, or were our eyes just watering from the ammonia? Who knows). On top of the health hazard the cat carpet posed, the rest of the lvp flooring throughout the house had actually changed color. Because it never occurred to them that not only does the carpet need to be cleaned between tenants, but the tan turned brown lvp floor should also be steamed. But wait, there's more! The front gravel yard was a time capsule of poor life choices: we're talking literal hundreds of cigarette butts embedded in the rock like it was an archaeological dig site. We spent hours cleaning them up. YEARS later, on the day we moved out, we were still finding butts that had clearly been fossilized since before our tenancy. Not to mention the actual litter boxes (yes, plural) we found full of somehow both wet and crusty cat turds left in the yard. Did SoWesCo care? Of course not. That level of filth somehow fell on us to resolve, like we were contestants on a sadistic home makeover show: "Extreme Cleanup: Previous Tenant Edition." When we moved out, I tried to patch decade-old holes in the walls from past tenants. I even used the paint they left in the laundry room. That act of goodwill? Apparently a crime. We were told I "did a number" on the property and had to be "fixed." With "cheap paint," of course--for our benefit. How thoughtful! SoWesCo clearly caters to the homeowners and NOT the tenants. Just look at the 5 star reviews that all the homeowners leave for them. So, if you're a prospective tenant, take this as your sign: Do not rent from SoWesCo unless you enjoy subsidizing landlord laziness, inhaling biological warfare, and being punished for having basic human decency.

Called the office to get two lots listed for sale at Navajo Dam. The first broker called back the…read morenext day and said no one was interested in the listing. I reached out to family who knew a broker here and suggested I call him and ask for a recommended agent who would take the listings. He agreed to take the listing based on the relationship with our family. 5 days later we still have no listing and upon followup, the response from the broker was "working it in my schedule as I can". Clearly, this company is not interested in listings near Navajo Dam. They do not have a client focus and we would advise buyers and sellers to beware, as their interests are clearly not your interests.