Fortunately, I have no relationship with this company. But for YEARS, I have been trying to stop…read morethem from sending their residents' checks to my post office box instead of the one for the property they manage here. I have called repeatedly, and been promised repeatedly that they would correct the error, so that I don't have to keep delivering their mail for them so that low-income people get the money they are entitled to. And yet it keeps happening. The last time they confessed that they keep sending it to the wrong address (for years!!) because they have already printed the mailing labels. They promised to print new labels with the correct address so that it doesn't happen again and yet it has. It's hard to believe that JL Gray is this incompetent and they are not misdirecting checks in the hope that they are never cashed and can keep the money which does not belong to them. Pathetic behavior.

I've lived on the property for 15 years. I do have severe traumatic brain injury and PTSD Manager's…read moreyears ago always did accommodate me. We went for over five years without a manager. We get a manager she will not accommodate me. She said she's going to treat me like every other tenant. She's not going to show favor towards me people look at me and think there's nothing wrong with me. Doctor say I am a walking miracle. I was in a comma for 3 1/2 weeks. My brain swelled they had to drill holes, so my brain energy will never go away. I have PTSD and my equilibrium is off people always judge me cause I'm fine but when you turn on my switches, it's totally different that is navigating the perfect storm and it sucks and people don't understand people don't care. People aren't nice my manager. She's harass me and then turned around and say that I harassed her she did it and I had all kinds of different days of water damage. They were doing work orders, right they didn't put something back on the water heater every time I'm cleaning up messes I've even fallen in the inside because there was too much glue then I also fell because it wasn't flat. There was a piece up and I lost my balance for equilibrium, but with all the stress and then they're kicking me out I get really bad migraines and the judge is allowing it. I thought you can't do that because I fallen into a certain category, but no one helps me no one cares. They see me and they think I like everybody else. No one gets call me back nothing I've ever had this type of problem all the years that I've lived here into our new Manager she should show me respect and not yelling me like if I'm a child. I have a child her age and I have severe traumatic brain injury, PTSD equilibrium problems and I'm treated so poorly. JL Gray sucks and they lie the manager lies, and then her manager lies. They just lie that's one thing I do not do. I do not lie because I'm only gonna remember the damn truth because of my severe traumatic brain injury people are so stupid.

I'm way overdue to write a review for Sun West Properties. This was cross country move for me and I…read moreinquired with several property management companies. I didn't want to get a place sight unseen and I also had various uncertainties in general. Sunwest property went above and beyond in finding accommodations for me. I decided to go another route, but did not forget their kindness to a stranger 2,000 miles away. About a month into my arrival to New Mexico, I began looking into a place and they are the first place I went to. The first apartment was snagged from me because I didn't understand the process, but they got me into (what turned out to be a better) another one shortly after. I ended up right where I needed to be. The previous location was secluded and I wouldn't have met the great friends/neighbors I have now. I was worried that my move out would be a nightmare. However, it wasn't. I got back most of my deposit and it took about 2weeks (or less) to receive the check. They did have me pay $30 for a cleaning person. I do think that was a little unfair because myself and mom scrubbed that place down and went over the things that were pointed out during the final inspection. Other than that I received my full deposit back. Due to the nature of my job, there were times where I had to call on others to enter my apartment with no key and after hours. Sunwest was very accommodating to these needs (although it didn't happen often). In the grand scheme of things, I couldn't have asked for a better property manager(s). I had major issues that were dealt with in person immediately and minor issues that were handled within 24hrs. They even took the time to wish me happy birthday. It's the little things. I would not hesitate to rent from them again or recommend them.

Spent a lot of money doing application fees, and nobody ever responded back or not even a denial…read morewhen I was trying to look for a house nobody ever helped us either when I needed something right now

On Jan 20, 2016 you gave us this review: 5.0 /5…read moreWe made the best choice picking Independence Capital Property Mgmt when we moved to Farmington. Robbie Donald showed us the perfect rental house. Shawn Johnson has taken great care of us answering all our questions. Ladies in the front office are awesome. Lori and Hector were a big help for a maintenance issue

This company wasted my time energy and money. Do not use them!!! They take your application fee…read more($65) and they deny you without even explaining why. They could not answer any of my questions about the reason I was denied. It said on the website that if credit score is not high enough you can have a co signer or that your income can off set your credit score. When I asked about these they couldn't tell me why, but only that those are only in certain situations. They couldn't give me any more information on v what qualifies as certain situations. They denied me without even talking to me. So they ran my credit, which put a mark.

The agents and leadership at this Real estate company is fantastic! They are true professionals and…read morewill do a great job helping you buy or sell a home!

This " business" is not a very professional one. They will take your personal information and pass…read moreit around like its no big thing. When looking for a home or selling your own, the place you choose is important. Your agent is there to help you in a HUGE life decision, give you all the best options, be on YOUR side and help you throughout the process. PERSONAL and PRIVATE information that is given to a business in confidence and then shared or disclosed to others outside of work for unprofessional and malicious intent and purposes is beyond all business ethics and codes there is. Pamela W.,Brandon R. & Jennifer G. - YOU ALL SHOULD BE ASHAMED of yourselves

Very unimpressed with the professionalism, organization, and communication of this company. I was…read moreset to rent a house from them, but due to lack of communication, the house was rented to someone else. In fact, the property manager, Tessa Norton, was out for a few days, and I had made arrangements to put down deposit and move-in dates with another person on Monday. Upon the manager's return, without catching up on the goings on with two other people in the office, rented out the property to someone else. It turned out that the manager had called the other party first, then sent me an email saying they were going with someone else. When I spoke with the manager, she was highly unprofessional, was incredibly cold and uncaring, and when challenged about her error, stated that it was my fault that she rented it out, even though she did not bother to call to check with either myself OR her co-workers who were covering her position in her absence. Without any sort of remorse or recompense, Tessa ended the call. The lack of organization and communication at this company has put my move to Farmington at risk, and has caused me a significant amount of undue suffering. I have reached out to the owner of the company, but have no resolution at this time. I would be incredibly wary of this company's business approach, as the property manager stated that "it is her job to fill our rentals", and while this is a very true statement, the fact that there is a major failure in customer service, business administration, and checks and balances to ensure that ethical and moral benefit is being considered alongside the profit that tenants bring. Utterly disappointed in my experience with San Juan Realty and highly encourage you to look elsewhere for your rental needs.

From the owner: San Juan Realty was started in 1976. San Juan Realty offers help with all of your real estate…read moreneeds. Residential, Commercial, & Land sales. Experience in new construction as well and a working relationship with builders in our area. San Juan Realty also offers property management services.

I previously left a review on the facebook page for Nicole Wilcox - Property Manager. We have been…read moreliving in a home she represents since October of 2018. We have had nothing but issues, major repairs needing made, etc. with NO resolve. We have had a leaking roof [like waterfall down our entire fireplace leaking, as well as another room] this has been going on since January 2019. We still do not have a roof replacement. We have significant inside ceiling damage; not inclusive of the mold inside the spots that are wet and the fact that we will likely have to relocate for repairs and will certainly have to move furniture, give them another of our full days or more for free and accommodate them. I wish I could say that Nicole had any respect for the law or even being an ethically aligned person serving her clients but unfortunately, she has chosen to harass us, tried to find ways to make us leave, etc. When asked why she did this and was so negligent - her answer was simply "I dont know" we had a major electrical issue on our roof a few weeks ago to which she wanted the contractor to rig our swamp cooler to work and take the risk of the home catching fire. Bottom line - we have a homeowner who has ZERO desire to spend money to maintain their already deeply dilapidated property and a Property Manager who does not care to communicate, much less keep children and families in safe and HABITABLE LIVING CONDITIONS AS REQUIRED BY LAW. We are filing a lawsuit against the homeowner and Nicole Wilcox tomorrow because she has chosen to disregard our safety, well being and mental sanity. RUN at all costs from her bubbly talk over you, rushed way of dealing with things. No matter how much you love a home or need a place to live - RUN fast and far from the financial ruin and mental stress she will put you in.

Called the office to get two lots listed for sale at Navajo Dam. The first broker called back the…read morenext day and said no one was interested in the listing. I reached out to family who knew a broker here and suggested I call him and ask for a recommended agent who would take the listings. He agreed to take the listing based on the relationship with our family. 5 days later we still have no listing and upon followup, the response from the broker was "working it in my schedule as I can". Clearly, this company is not interested in listings near Navajo Dam. They do not have a client focus and we would advise buyers and sellers to beware, as their interests are clearly not your interests.

We just bought and sold our second home with Ryan & Brandi Brown at Re-Max. This is the…read moresecond time we have relied on them for friendly, professional, excellent real estate service. They are very knowledgeable and new just what we needed/wanted. They made it happen for us and we couldn't be happier. We will think of them as part of our family and will miss them on our new journey! Highly recommended!

RE/MAX of Farmington provides the professional experience when buying selling and investing in real…read moreestate.