What i enjoy is the old hardware store feel you get at all Ace hardware, and theres nusually a…read moreolder gent or lady that has a little more knowledge than yourself who can give advice

If you live in this area and you're not shopping here, you're missing out. The service is…read moreoutstanding - everyone is super friendly, knowledgeable, and eager to help. They don't have every little thing, but they have the most common items you'll probably pop in for at reasonable prices, and you won't have to wander 1/2 acre of aisles to find someone to ask for advice. This is an outstanding neighborhood merchant.

I had such a great experience at this store; the manager Richard was so patient, friendly, and…read morehelpful. I'm new to the area and so happy to know I can always come to this Ace Hardware in the future and feel comfortable asking for what I need!

I went in today to pick up an online order. When I arrived, the lady at the customer service desk…read morewas helping another customer, so I waited patiently for my turn for about 5-10 minutes. When she finished with him, the phone rang and she immediately answered it without even acknowledging me or saying "one moment," despite me standing right in front of her. I believe in-store customers should be acknowledged and assisted before phone calls. Thankfully, a cashier noticed I was waiting and stepped in to help. My pickup took less than 5 minutes. If she hadn't stepped in, I would have waited even longer. While I appreciate the cashier's help, the lack of acknowledgment at the service desk was frustrating and disappointing.

Inconsistent pricing! I was way overcharged on new steel stock. Be sure to get the price up front…read moreand beware of the 5$! per cut fee. Most places don't charge for cuts especially if its just a few.

They are cool , old school stuff, always there to help!! And they is always have what we need!!read more

I visited the Brighton, CO Home Depot (Store #1547) on October 21, 2025, around 8 PM for a return…read morehandled by a cashier named Margaret. The product was perfectly sealed and unused, but she opened the box and looked through it as if we were trying to return something else. We had paid using Apple Pay, not realizing it uses a different card number than the physical debit card. Instead of explaining that or helping, she smirked and acted like she was glad we couldn't get a refund. It was extremely rude and unprofessional. We are honest customers and didn't deserve to be treated that way. I hope management addresses this and retrains staff on proper customer service and Apple Pay refunds. If she doesn't like her job, maybe she'd be better suited for the DMV -- because that personality fits perfectly there. We are honest customers and deserve to be treated with respect. I hope management addresses this issue and provides better customer service training at this location.

I was at the garden center today and overheard the cashier say to a couple at check out, "Thank you…read moreand you are legal." This is unacceptable!! she was referring to their immigrant status The Home Depot check out ppl are now able to determine legality of citizenship? if this is their practice I'm done with Home Depot.

Prices compare to Home Depot Can get just about anything you need to build a house pour concrete or…read moreroof any building. Best thing is they don't sell it, if it not straight. Has to be the lowest delivery rate ever. Very knowledgeable and courteous. Deff recommend them for Lumber as well as hardware. They are a True Value hardware store as well

First time at this location in Thornton. I recently got a sweet female Doberman from her original…read morehome near Conifer, CO. She eats a specific dogfood. I found the Nutro brand cheaper than PetsSmart and also her preferred treat, Wholesomes Gourmet Rewards Cheesy Bites. They have large area for pet food. I walked through the store. Virtually anything you need for animals, tack, clothes and all sorts of ranch supplies. Plenty of parking out front. The restrooms on the back wall have no access codes. I provided my email and phone number in order to earn Rewards. I noticed they have discount days. The checker was friendly.

We bought 4 baby turkeys. The worker pic out the babies and put them in a box. I had no idea the…read moresick babies wings were not right. The was the first red flag that the employee should have known to look for. I had to take the one with the messed up wings to the vet. Its knees were popping out of the sockets, It had angel wings, It had worms and parasite. The baby had to be put to sleep. I had to giving the other 3 medication for worms and parasite. I had to pay for this out of my pocket. Another baby is Starting to go down. I was told by a Big Ted employee that it is my problem. They are selling sick animal. Lots of people buy these babies and put them in the coop and make their other pets sick. They also sold me the wrong food to be feeding the babies. This store is for profit only. They are not interested in the success of the poultry Or the people purchasing firm them. Their employees need to be trained on proper care. It is normal to deworm poultry. So why weren't the parents being dewormed and not passing illness on! I will never go to chain store to buy any animal. I will go to farms and check out the site where the animals is living.

helpless staff with little to no information or knowledge, mislabeled products and incorrectly…read morepriced goods. feels like I'm guess anytime I attempt to purchase an item.

Great location friendly experienced staff that will Help you…read morefind anything you need will Be back

Boyfriend and I came to look for some tools to aid our backyard project. It was a wee bit difficult…read moreto find employees to help us but nothing crazy. I appreciated that the employee that was trying to help us admitted that she didn't quite understand what we were looking for & was able to call over someone else to help so that we got the proper help that we needed. I would like to point out that this same employee did a fantastic job, while aiding at the registers, handling a couple that weren't wearing masks & not being respectful of the 6 ft policy. She was a bit harsh but it was appropriate for the situation & it made me happy to see that she stood by the company's policy & cares about the safety of everyone. She also directed traffic between the lanes for the checkout. Again, a bit harsh but it wasn't inappropriate. I apologize, I don't know what her name is. She had light-dark brown hair in a bun & was a bit on the short side. Piper was our cashier who helped us twice & she was extremely sweet & stayed calm even with all the chaos going on around us. She offered to look up items in the back twice & used great manners! Overall, this store isn't my favorite for tools but I wanted to specifically point out the actions that I saw from these 2 women today!

Management and employees are clueless and very unwilling to assist anyone with a problem with a…read morepurchase or return. Tony at the front counter is rude and will not leave the counter to help you find something.

Wanted to give a shout out to this business. The recent high winds damaged one of the components…read moreon our rolling barn door (one of the brackets was bent so badly the door wouldn't open). We went there to get new parts, which would have cost about $100. The guys at the desk said "hey, you know, we might have one in our spare parts box." Sure enough, they did - wouldn't take any money for it and we fixed our door quickly. This is how you build loyal customers! Thank you - we'll be back for the next project!

Only place around Denver that we could find high quality corrugated steel in stock and temporary…read morefencing. Friendly, family run operation, good pricing. If I owned a horse or cow, I'd probably be there every week. But really, the animal that steals the show at Stockyard is the little Corgi that cruises around on the loader all day. Didn't catch his name, but he's worth the trip alone.