1. Ferguson Home

    0

    Burlington, WA

    Ferguson Home

    3.8 (4 reviews)
    Closed • 9:00 am - 4:00 pm
    Updated 1 month ago

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    Services - Ferguson Home

    Electric installation or replacement

    Electric repair

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    DeWaard and Bode - Appliance experts

    DeWaard and Bode

    (20 reviews)

    Brennon worked hard with LG and we are pleased with the outcome. The new refrigerator that we have…read moreis working well. Hard off the DeWaard and Bode. They really went to bat for us! Could improve communication with us but other than that they were champions. In conclusion I change my rating to five stars! We have a full warranty on the new refrigerator. My suggestions is be wary of all the fancy unproven features, do your due diligence and find out what at hers say, class action and ratings. Again that is a manufacturer issue, DeWaard and Bode, in particular Brennon in the service department really came through. Karl

    I called DeWaard and Bode on 7-20-26 for service on an inoperable refrigerator which I purchased…read morefrom them. Tanya said they had a call in my neighborhood and would add me on. She added she would charge me $50 for same day service. Mike came that afternoon and promptly determined that it had a failed control module. He said there were 11 each of that part in a warehouse about a 100 miles away. He said if I paid for the part I could schedule the repair and I agreed. Tanya subsequently called and left a message that she was scheduling the repair for July 31 and hoped to have the part by then. I returned her call and I told her that I couldn't see why they couldn't obtain that part in a couple days. She repeated that July 31 was the best they could do. At that point I had no recourse. Mike returned on July 31 on installed the new part and restarted my refrigerator. His performance was very professional. However, I believe leaving me with an inoperable refrigerator for 11 days because it would take that long to obtain a part which was readily available wasn't credible. I understand that their service shop is about 45 miles from my residence. However, I purchased my refrigerator in their store about 19 miles from my house with the expectation that I would be able to obtain timely service if needed. Their performance fell short of my expectations.

    Best Buy - Burlington

    Best Buy - Burlington

    (52 reviews)

    $$

    I am writing this review a little late, so things may have changed at the store, but here goes:…read moreA friend of mine lands in the hospital in Burlington. Serious, serious situation. Audio books are all he can do to help distract. I go to T-mobile to find a wired phone to headphones adapter for him. They don't have it but they say to try Best Buy down the street. (Cool on you, T-Mobile). I go to Best Buy. Cashier says she sees 3 on inventory, takes me to shelf=nothing. She calls manager. He shows up. I tell him story of what I need and why, and WHOA.... They start digging. Manager on computer, cashier in the under-counter storage areas. Cashier empties the storages=no luck. Manager finds that the adapters are discontinued but he thinks they never left the store. The next thing I know they have dragged out this big cardboard box and both of them are digging through it item by item. And from somewhere in that box they find 3 phone-to-wired headphone adapters. I bought all 3. Now there were many times that they could have given up and I would have understood and held no grudge at all, but they didn't. I was stressed out at the time so I didn't get names like I should have, but they were amazing and it meant so much to my friend. You two have my thanks. I will say that when it was time for the purchase of a large order of PCs for a local business, they followed my recommendation and bought them from Best Buy in Burlington.

    Didn't let me know they couldn't uphold my iPhone repair appointment and I drove 45 minutes to get…read moreit done when the man told me he's injured he was a complete jerk about it and didn't want to hear when I tried to tell him I received no calls or messages and he could have just canceled it on his end.

    Ferguson Home - kitchenandbath - Updated October 2026

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