G&H specializes in the Whirlpool line of appliances. We were looking for a refrigerator…read morealternative to Lowes and Home Depot who tend to feature LG and Samsung products and have very few Whirlpool brands on display (Maytag, KitchenAid, Jenn-Air, Amana and others). G&H had a good selection. They were very friendly, and helpful. Their prices are competitive with Lowes and Home Depot (actually $2 cheaper, by design). Unfortunately we live pretty far out of their delivery zone, so we weren't able to purchase the KitchenAid we viewed. Still, I wanted to recommend anyone in the market to give G&H a shot.

We purchased a new refrigerator from G & H in June of 2019 and it had a problem by December 2019…read more We didn't catch the problem until it resulted in the temperature inside the refrigerator being 56 degrees. We called G & H and they promptly sent out a repairman. Long story short, the part needed was not readily available. David at G & H called me everyday to give me an update and delivered us a brand new unit when the "old" one couldn't be repaired in a timely manner. Hands down the best customer service I have experienced in a very long time. Thank you G & H for taking the sting out of a frustrating problem. We will be back to purchase future appliances from you! You stand behind your products. There is no doubt in my mind that had we purchased the refrigerator from a big box store we would still be without a usable unit. Thanks so so much!

Ray's Home Appliance Center is a HOME RUN when it comes to repairs. Liz scheduled the appointment…read more Ray confirmed the make model info of the dryer that no one else in the Blacksburg / Christiansburg area could fix. Ray arrived on time for the appointment and then diagnosed the problem in minutes. The repair was a simple fix for him, due to his knowledge with appliances. They could have charged a lot more or replaced a part that really did not need it, but yet they chose to provide the superior 5 STAR service that they only know how ! I have owned 5 rental properties in the Blacksburg area over the years and have finally found the best in the buisness. Look no further than Ray's for Appliance repairs if you want the BEST in the BUSINESS ! THANK YOU to Ray's for providing the old school way of Professional Service!

Lets start off by saying.. I should have read the 2 previous reviews before doing business here. I…read morelove to support the small business owner. But, these people are crooked and dishonest. I called about ordering a part for my GE dishwasher. Ray's daughter advised they could get in next day, and it would be returnable. She then told us as we were paying for said part, that again, it would be returnable, as GE sometimes sends them defective parts... well... it didn't work.. Go figure! My husband brought it back, only to be yelled at by the owner, Ray, and told we couldn't return it after all.. Not only was he extremely rude, he was disrespectful and he would not honor what his daughter had said, twice. I will be contacting the BBB on this terrible business.

There is no need for resolution. I have resolved the issue as I purchased a water heater from…read moreLowe's. The heater was delivered the morning after the purchase. Yep, they delivered it in the snow. Perhaps the best resolution would be that Home Depot create an in house delivery service. It is apparent that the outsourcing the delivery of your product is not working for you.

Bought a refrigerator, delivery was bungled and then the delivery warehouse canceled the…read morerescheduled delivery without informing the store. Store was very complacent about letting the delivery know about the unauthorolized cancelation! It is a shame that a national store can be this cavalier with customer time and money.

We needed a used washing machine in a hurry. The owner was straightforward and helped us find a…read moregreat used model for a reasonable price. I cannot thank these folks enough and appreciate them. I will support this local business in the future. The only drawback was the loading zone out front - I made it work and thankfully the cars behind me knew what I was doing and waited until I was parked before moving past me.

Customer care, commitment and attention to detail improvement needed. Don't turn your back on the…read morecustomer after you've made a commitment. After committing to providing better service than the big box distributors, I purchased from Vinton Appliances. I prefer to support and do business with local establishments. However, I was left to move my own, old fridge with my wife downstairs, after you told me "no problem sir, we will move it downstairs". I had to plead with you to actually deliver my new fridge after you confirmed "you make deliveries to our lake location all the time". When you arrived, your crew had nothing but can't do comments vs. can do comments based off the customer commitment you made... Further, after your delivery team did finally deliver and set-up the fridge, I asked them before they left why the water dispenser wasn't working. Their response was that it probably will start once the unit gets cold. I was skeptical on that response as it seemed to be a response just to leave and not address the issue. After waiting a full day for water to come out of the new fridge, nothing.... So, my wife and I pulled the fridge from its spot only to find the new reinforced braided tubing they installed to be completely kinked off by the installers and leaking. I unhooked it and did the job correctly, but now I have a kinked braided tube line that is suspect to kinking and leaking in the future because of inadequate installation. Upon looking over the fridge further, we noticed your installers didn't remove all the protective plastic wrap on a majority of the fridge. So we did that job for them as well. I committed to tipping your installers, and I did very hesitantly, because that's what commitments are - A promise you simply keep.

We had an ice maker repaired by Palmer's. They arrived on time, and were very professional. They…read moretook the ice maker to repair. I received a friendly call to let me know it was fixed and ready to be delivered. So far so good. I will update after a few months of cold drinks!

From the owner: Locally Owned And Operated Since 1988…read more Palmer's Electronics & Appliances have a friendly and knowledgeable staff to help you find exactly what you're looking for. We sell electronics and appliances including the following brands:*Maytag*KitchenAid*Frigidaire*Amana*Whirlpool*Crosley Appliances*Dish Network Installation*Samsung ElectronicsCome by our Glade Hill, VA location today!

Very honest. Rather than trying to sell me an expensive part with labor, I was told that we'd be…read morebetter off buying a new refrigerator rather than fixing the old one. I'd used their repair services a time before and they were great.

40 or 50 years ago I met Mike Ballard. I have bought appliances from him and he repaired all my…read moreappliances. He started bringing John with him and now that Mike has retired John is the one who comes. they have always been knowledgeable and reliable and helpful. I can't say enough good things about them.

Great service! Informative, easy to deal with, communicated updates and delivered on time.read more

Excellent service, had an issue with a dryer purchased but they promptly replaced, happy with the…read morereplacement and the people involved through the whole process.

Great customer service! Great opportunity to get the items you need, even when you're low on funds!read more

UPDATE: Well my situation got resolved in the best way for me as a customer. They just brought…read moreanother TV, same size, same features but different brand, to replace my old one which couldn't be fixed. I am a happy customer again so five stars on my review.