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    Ferguson Bath, Kitchen & Lighting Gallery

    1.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    8 years ago

    Went in to look for tubs, but no one ever greeted me or tried to help. Poor customer service.

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    Ask the Community - Ferguson Bath, Kitchen & Lighting Gallery

    G & H Appliance

    G & H Appliance

    5.0(2 reviews)
    3.6 mi
    $

    G&H specializes in the Whirlpool line of appliances. We were looking for a refrigerator…read morealternative to Lowes and Home Depot who tend to feature LG and Samsung products and have very few Whirlpool brands on display (Maytag, KitchenAid, Jenn-Air, Amana and others). G&H had a good selection. They were very friendly, and helpful. Their prices are competitive with Lowes and Home Depot (actually $2 cheaper, by design). Unfortunately we live pretty far out of their delivery zone, so we weren't able to purchase the KitchenAid we viewed. Still, I wanted to recommend anyone in the market to give G&H a shot.

    We purchased a new refrigerator from G & H in June of 2019 and it had a problem by December 2019…read more We didn't catch the problem until it resulted in the temperature inside the refrigerator being 56 degrees. We called G & H and they promptly sent out a repairman. Long story short, the part needed was not readily available. David at G & H called me everyday to give me an update and delivered us a brand new unit when the "old" one couldn't be repaired in a timely manner. Hands down the best customer service I have experienced in a very long time. Thank you G & H for taking the sting out of a frustrating problem. We will be back to purchase future appliances from you! You stand behind your products. There is no doubt in my mind that had we purchased the refrigerator from a big box store we would still be without a usable unit. Thanks so so much!

    Ray's Home Appliance Center

    Ray's Home Appliance Center

    2.6(5 reviews)
    1.9 mi

    Ray's Home Appliance Center is a HOME RUN when it comes to repairs. Liz scheduled the appointment…read more Ray confirmed the make model info of the dryer that no one else in the Blacksburg / Christiansburg area could fix. Ray arrived on time for the appointment and then diagnosed the problem in minutes. The repair was a simple fix for him, due to his knowledge with appliances. They could have charged a lot more or replaced a part that really did not need it, but yet they chose to provide the superior 5 STAR service that they only know how ! I have owned 5 rental properties in the Blacksburg area over the years and have finally found the best in the buisness. Look no further than Ray's for Appliance repairs if you want the BEST in the BUSINESS ! THANK YOU to Ray's for providing the old school way of Professional Service!

    Lets start off by saying.. I should have read the 2 previous reviews before doing business here. I…read morelove to support the small business owner. But, these people are crooked and dishonest. I called about ordering a part for my GE dishwasher. Ray's daughter advised they could get in next day, and it would be returnable. She then told us as we were paying for said part, that again, it would be returnable, as GE sometimes sends them defective parts... well... it didn't work.. Go figure! My husband brought it back, only to be yelled at by the owner, Ray, and told we couldn't return it after all.. Not only was he extremely rude, he was disrespectful and he would not honor what his daughter had said, twice. I will be contacting the BBB on this terrible business.

    Vinton Appliance Center - Kinked braided water line tubing and wrapping on fridge.

    Vinton Appliance Center

    4.3(4 reviews)
    29.5 mi

    We needed a used washing machine in a hurry. The owner was straightforward and helped us find a…read moregreat used model for a reasonable price. I cannot thank these folks enough and appreciate them. I will support this local business in the future. The only drawback was the loading zone out front - I made it work and thankfully the cars behind me knew what I was doing and waited until I was parked before moving past me.

    Customer care, commitment and attention to detail improvement needed. Don't turn your back on the…read morecustomer after you've made a commitment. After committing to providing better service than the big box distributors, I purchased from Vinton Appliances. I prefer to support and do business with local establishments. However, I was left to move my own, old fridge with my wife downstairs, after you told me "no problem sir, we will move it downstairs". I had to plead with you to actually deliver my new fridge after you confirmed "you make deliveries to our lake location all the time". When you arrived, your crew had nothing but can't do comments vs. can do comments based off the customer commitment you made... Further, after your delivery team did finally deliver and set-up the fridge, I asked them before they left why the water dispenser wasn't working. Their response was that it probably will start once the unit gets cold. I was skeptical on that response as it seemed to be a response just to leave and not address the issue. After waiting a full day for water to come out of the new fridge, nothing.... So, my wife and I pulled the fridge from its spot only to find the new reinforced braided tubing they installed to be completely kinked off by the installers and leaking. I unhooked it and did the job correctly, but now I have a kinked braided tube line that is suspect to kinking and leaking in the future because of inadequate installation. Upon looking over the fridge further, we noticed your installers didn't remove all the protective plastic wrap on a majority of the fridge. So we did that job for them as well. I committed to tipping your installers, and I did very hesitantly, because that's what commitments are - A promise you simply keep.

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    Vinton Appliance Center - Wrapping left on fridge.

    Wrapping left on fridge.

    Vinton Appliance Center

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    Ferguson Bath, Kitchen & Lighting Gallery - appliances - Updated May 2026

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