Location - fantastic , large amounts of shopping and dining in walking distance either direction…read more Parking - tons of easy access parking Hours - universal Bed Bath & Beyond hours Staff- friendly Selection - a few items on my list were not available at this location, however the store is well stocked and clean Prices - standard Kid/family friendly - yes

I came in looking for my pillows and only to fine you decided not to sell them because of politics…read more You allowed your selves to turn away 70 million consumers. What a bad business decision. I will be canceling my credit card and no longer be buying from any of your stores or online.

CMC Supply is one of the few supply houses in the area that don't constantly tell you, "we can…read moreorder it from distribution and get it to you next week". On most common items they carry an extensive inventory locally. The sales staff is always polite and good at returning calls. I have used them for both my home and my business needs.

Went to this place to pick out next bathroom supplies and was ignored by all employees. Will go…read moreelsewhere for bath and kitchen-maybe my dress that day wasn't acceptable to them

I needed a very scarce kit to complete the installation of my new dryer. I found only 5 in all of…read moreTribles many locations and none near me. Many other places were estimating 1 to 2 months. I called the Roanoke store and the person that answered the call found the part on the shelf. I considered driving the 8 hours round trip to get the parts. He sent UPS on Friday of a three day weekend and the part arrived at my home by 1 pm the next day! Fabulous customer support. Thank you for getting my parts quickly (and saving me the drive:-).

The prices on parts cost three times as much as you could get almost anywhere else. I tested all my…read moreparts for continuity but ended up trying the part I bought to narrow down the problem. When I brought the part back the 4 letter name for Richard told me he wouldn't take the part back if it was hooked up. While I understand where he is coming from he didn't need to be such a "Richard" about it. Most places would charge a restocking fee. As that would probably cover their cost on the product that they mark up 200%. I bought a heat element for my dryer for almost $70 that I could have bought off line for about $25. I wouldn't send anyone here.

The very first time I visited this store was when I needed to make copies of some keys. I remember…read morehow well I was treated. Since it was my very first time shopping there I was invited to become a member, downloaded their app, and did so and the keys ended costing me almost nothing for using a coupon one of their helpful employee gave me. But what I remember the most is how well I was treated. Since then I enjoy visiting their stores for most of my hardware needs. After being awarded the NC Triad Yelp Squad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, celebrating their contributions and accomplishments throughout the year, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And this ACE Hardware Store on 2303 Williamson Rd NE, in Roanoke, Virginia, is a perfect example. ACE ultimate goal is "to be the most helpful hardware store for customers, offering quality products and convenient shopping experiences with expert advice." Through personal experience I have found out that their employees go the extra mile for its customers. And they have such a variety of products, that throughout the Seasons I like visiting the store because you never know what you'll find there. Anything from pumpkins to local honey during this time of the year. As a matter of fact, the other day I had to make a gift of local honey, and here is precisely where I found it. As soon as I walked in a friendly young lady greeted me, welcomed me to their store, and made herself available to help me find anything I needed or was looking for. I could see why their slogan "ACE is the place with the helpful hardware folks," was very true indeed. As I walked through the store I was amazed at all the different products they had in such a limited amount of space compared to places like Home Depot and Lowe's. And their prices if you add the excellent service you get are not bad at all. The service they provide is extraordinary. I read in one of their ads that if you purchase one of their large barbeque grills they will go out to your house and put it together. I invite you to view my photographs accompanying this review to get a better sense of the place and give them a visit. It is by supporting local stores like these that we can show our appreciation for their service and the great contribution they make to our community.

The best service and selection. The only issue is there are two parts to the store and half is…read moreupstairs. Rough for a disabled person. Go to the back for that entrance and not the front worn the iron pan out front. They are super friendly and can explain anything to anyone. Fair prices and personalized service. These people know what they're talking about and not just bodies in a store.

It is just wonderful having Billy Downs doing my maintenance on the hot tub…read more He is so personable, happy energetic and thorough. I look forward to his visits each month. Billy is such a joy to know.

Michael from Water by Design out of Roanoke made himself available on a Friday afternoon to give us…read morean overview of our new hot tub. He was extremely knowledgeable and thorough. He gave us a checklist to use and showed us how to take care of our tub and why. We really appreciated his help and now understand why it is so important to maintain your tub. His experience and service for our new tub was amazing!

Came in without an appointment, worked with the sales representative to pick out an acceptable…read moremattress and get it delivered on time. Delivery within the window and set up was efficient I'd work with these folks again.

I purchased a Kingsdown King size mattress from Sentry. Sentry was great about taking time with…read moreme. I have had 2 major back surgeries so I am very particular about my mattress. She spent a VERY long time with me (not rushing me at all). It was a wonderful experience and sometime later after debating between two mattresses I finally chose the Kingsdown. It has been a couple weeks and I absolutely love it. You can't even tell if the other person gets out of bed during the night. So, if you are an older couple who frequently gets up during the night you don't wake the other person up. It was a fantastic purchase helped by a fantastic sales women. Thank you Sentry and Thank you Kingsdown!!! TS