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Feras Aldaoud, MD

5.0 (1 review)

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Hatfield Medical Group - Physician Assistant: Gary Wright

Hatfield Medical Group

(37 reviews)

It used to be a really great for my parents to get their medical issues check however the doctors…read moreare not the problem. It is the front staff! VERY UNPROFESSIONAL! One of the girls is very combative. My mother had an appt and this girl proceed to tell my mom that there was no appt for her. So we left! They made another appt a week later and we showed up with a appt reminder showing them that she did indeed have an appt. The girl said well with the switch over they didn't do their job. She was quick to throw someone else under the bus. She basically argued with my mom! She didn't handle it professional at all! She could have accepted the error and just said yes it was our fault. But she was like nope not my problem. Very rude!!!!! Ummm...honey you were the one who made the appt and isn't it your job to make sure the appt and patients are taken care of for appts? That shows me that your here for the friendship and gossiping! You have a job to do not visit! They also lost all the information we had previously given contact information and so forth. We are always having to update everything. As of right now they were talking about adding or checking out their snapchat accounts. Really - act professional this is not a personal job. On another occasion back in March 2021 - a guy came in and had told them he had been calling for over an hour. He was even still on the phone and asked them why they didn't answer? He asked if their phones were broken. They quickly said that they don't answer the phones on Mondays but it turns out you literally have to walk in to get any answers. Another thing people in the office we understand you when you when you are talking crap about them even if it is in Spanish. English ladies at all times! This is American! These ladies also talk about everything personal. Dresses, family, people, men, children, food and I am right here. I know more about them in one visit than I do my best friend! Lol. And than they try to whisper like it matters. Personal shit doesn't belong here! This doesn't belong in the office setting. You are here to do a job! So do it! Don't be such a hog of receiving the food they drop off that should go to the doctors not to you girls in the front! They were literally eating and if they didn't like the stuff they were eating they were throwing it away! Gross, and yuck were just some of the words. If you didn't like it you should be eating it. Someone just signed in and they continued their conversation like nothing. They don't care who hears their personal crap! I can tell one is planning to go camping and I know who is going and that their is a birthday and hers is two weeks after...really???!!!!! VERY UNPROFESSIONAL!!! So sad! The doctors need to hire an Office Manager to keep this front staff in line! How embarrassing for the doctors to read this comment!

These are the best people easy appointments…read more Blood draw Monday Wednesday Friday Take the time to answer all the questions we have Have been going here for 18 years If you can't get in here they have other locations That can get you in

Feras Aldaoud, MD - preventivemedicine - Updated May 2026

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