Eric is awesome. Very responsive and responsible. Our dryer lost heat, and he made two trips at a…read morevery reasonable price to make sure we were good to go. Looking forward to becoming a repeat customer

Eric is amazing!! He answers emails quickly and even after I booked him to come over for just one…read morerepair, I contacted him asking if we could add more and he was more than happy! He can fix ANYTHING! In less than 90 minutes he fixed our washer, repaired a sink that was leaking and a toilet! All done with a smile! I really can't recommend him enough!

This was our first time in Pittsburgh, Pennsylvania. There we were, two seventy + year olds,…read morevacation was over and our battery was dead three levels down in a Pittsburgh, Pennsylvania parking garage. It was 6:30am on a Sunday. The reviews were so good, I called. Am I glad I did! You promised to be there within thirty minutes. You were! You figured out the problem and got our car started. We got on our way. You were our hero today. I will gladly pass it on! Thank you so much.

Had an appointment the next day. JS never showed up. Texted and said was out of town. I made an…read moreappointment for the next day to see if he could fit me in. He said he would try. Never contacted me again.

AAA refused to tow my car because it was too difficult to extract the car. The ball joint broke, so…read morethe car could not be driven onto the lift. Because of where it broke, I ended up parallel parked on a busy city street. I called Robert and he gave me a quote upfront and set up an appointment for me to get my car towed the next day, first thing in the morning. It was not an easy extraction. The wheel had to come off and the car had to be towed out at an angle. But Robert made it look easy. I highly recommend using Hi Tech if you need a tow out of a difficult situation.

Robert provided the most professional service at a such a great price. He was kind, patient and…read morevery understanding. I have never had tow service anywhere close to as great as this was. Excellent from start to finish. I'll be recommending him to everyone I know.

I can't say enough about how nice, honest, and skilled Rick is. I had a unique brake incident on a…read morerainy Saturday evening and Rick face timed with me so I could show him the problem, then on Sunday morning he picked up parts I had ordered at a nearby parts store, brought them to the parking lot I broke down in and proceeded to spend the next few hours patiently completing a rear brake job that even though he didn't have the exact specialty tool my VW required, he persevered and did just a great job! If you need roadside help and he's available, don't bother calling anyone else.

Got locked out of my car. Called roadside and was told 1 1/2 hrs until someone arrived. The…read moresavior to my day showed up within a half hour and quickly unlocked the car. Super nice...super helpful. Even made sure the car started up before he left. Would recommend this company in a heartbeat.

TOP-NOTCH! I got my…read morecar stuck on a gravely hill. Golden Hook came within 10 minutes and assessed the situation and began to arrange to pull me up the hill. Then a neighbor moved their car which allowed me to drive my car up a less steep and less slippery part of the hill. I wanted to pay the driver his normal fee but he said he believed in KARMA and that I did not need to pay him ANYthing! So kind! He made my day!!!!

Our car broke down by the incline downtown and they came almost immediately - very grateful it's…read morecold! Thank You So Much!

I can't sing their praises enough. They came when we were abandoned by our insurance company. We'd…read morebeen waiting for hours. We had 2 children with us and we were on our way to the airport. Missed the flight, but Tom Coop is a life saver. He brought along a second vehicle so we could have a ride to the repair shop. He and his crew were kind personable and the nicest people. We are from Texas and felt alone and desperate. His tow truck was even nice. He us a professional and one of the best tow experiences I've ever had. He quoted us a fair price and went above and beyond. My family is grateful for such an honest and easy experience. Thank you Mr. Coop for coming to our rescue. We can't thank you enough.​

This man is a SAINT sent from the heavens above to help buffoons like me…read more I hit a pothole on Liberty Ave at ~6pm on a Wednesday and blew out my tire immediately. As I tried to get the spare tire on, the car rolled off the jack and slammed on the ground (yikes)! I was in a rush and needed help fast because I couldn't get the jack back under the car. So I called Tom, who happened to be the first Google result for a tow. He was literally just down the road and got to me within less than 10 minutes of calling. He knew exactly what to do. He used his MUCH BETTER jack to get my car up and put the spare tire on in maybe 1-2 minutes. I was back on the road and was still EARLY to my appointment. He saved me a world of headache and I could not be more appreciative. I'm keeping his card in my glove box and calling him if anything ever happens again!

Absolutely terrible customer service with rude disrespectful ppl who cuss at you breaks your…read morevehicle and won't let you retrieve your items or vehicles... whatever you do don't get a tow from here!!!

Make sure you get your Driver License back because THEY WILL KEEP it then tell you they don't have…read moreit. They have about 3 years worth of Driver Licenses. I know for a FACT this was INTENTIONAL! I'm going to make a report through Channel 11 for them to INVESTIGATE this place.