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    Fence Pro by Bruno

    5.0 (1 review)
    Closed 9:00 am - 5:30 pm

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    2 years ago

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    Wayne Fence - 8 ft. fence to keep the deer out.

    Wayne Fence

    (44 reviews)

    My father called and a Wayne Fence representative came right away, gave a quote, promised my dad he…read morehad the colors we wanted. My dad put a deposit in and a date was set for installation. Very smooth and friendly process. Great pricing. The date for installation came. My dad was ready since 8AM. 11:30 AM came and my dad called the main office. He was told they didn't have the color we ordered. Of course my dad was upset at the fact that this was postponed, but he was more upset at the fact NO ONE CALLED HIM ABOUT IT. He was sitting around in the early morning with a box of joe for the installers. He felt like a fool. I called later that day around 4PM and asked how that came about and why it wasn't relayed to us until MY DAD CALLED. I just wanted to know the timeline of events?? The secretary told me our fence order was checked in the morning. Between my dads phone call and the wrong color being delivered to their main office - she explained this happened within 20 minutes of each other. I told her we'd stay in touch and she was friendly the whole time. However, we were the ones making calls to follow up the following week to no avail. I call a week later. I want to make sure we can pick up our deposit and the secretary tells me my parents paid in credit card and it was never charged. I was upset cause my parents paid CASHIERS CHECK. I feared on top of everything else, our deposit was lost. After calling twice, the situation was taken care of. We went to pick up our deposit, still upset about the situation. The representative at the office told us a different story how they called a day before to let us know they didn't have our color available. We made it clear this phone call never happened and that its the main reason we were taking our deposit back. We didn't even bother bringing up how his story didn't match what the secretary told me the day it happened. She explained it happened the day of installation - meanwhile he's telling us they were aware of this the day before? Not cool at all. Don't get me wrong, they were friendly and kind and willing to accommodate and work with us. We appreciate getting our deposit back, as contacted. And we understand with covid that times are harder and backorders will happen. BUT PLEASE, before you speak with customers - make sure your stories/explanations are CONSISTENT and match up. Telling customers different stories make us feel taken advantage of. How are we supposed to trust a company who's employees are not telling us the same thing? What a shame because we wish we could've worked with Wayne Fence. Hope things go smoother with them for everyone else.

    Waste of time. Schedule an appointment. They call to reschedule. Then day of right before the…read moreappointment i get a call they dont service my area! Tks for wasting 2 weeks.

    A&W Fence Corp

    A&W Fence Corp

    (8 reviews)

    I had this company come in and replace one post and rebuild two gate sections, I have full opening…read moreof my driveway which is increased from the previous company which restricted me from being able to remove and move in my trailer. I now can get my trailer in and out with no problem. I just the gate hinges, I'll give me a small problem which I will call the company and request if they can change the hinges to a better hinge.

    a&w is truly an outstanding company…read more.. this'll be a very lengthy review but i make it so to highlight this company's integrity and excellent work ethics... my mom needed a privacy fence so after she saved up the funds i began reading all pertinent reviews and solicited via email 14 fence companies out of those who advertised locally... i had the a&w fence corp. as number 1 on my list because of their most positive reviews and the least negative ones... only 3 of those 14 companies ever responded but i was very glad that a&w fence corp. was among those 3... i set up an appointment with wladimir from a&w at my mom's house and during it we've walked the perimeter of my mom's property as i've explained what i was looking for... wlad said that they've never done some custom mods i wanted but that they were certainly game for it... he emailed me a detailed projected invoice a day or two later... it was near my projected cost so we've decided to not even bother with setting up an appointment with those other 2 companies because after all, a&w was right at the top of my list... i've emailed the other 2 outfits that we're now committed and we've set up a 2nd appointment with wlad at my mom's to sign the official contract... we've signed the contract for the job at the exact price we've been sent the a&w estimate invoice for and gave wlad a down payment check... we had the survey for my mom's property already and we've opted for a&w co. to apply for my mom's township permit on our behalf... wlad told us that it'll be about 3-4 weeks before the factory they use will have all the components in the green color we wanted in stock... it actually took less than 3 weeks for the components to arrive and we've next set up an appointment for the a&w's crew to commence work, which was scheduled for just a few days later... this was all happening much faster than what i've been led to believe by reading reviews on similar jobs and that made my mom and i very happy... the chain link gate had to be custom manufactured due to its non-standard width so wlad told us that it wouldn't be ready for a couple of weeks... thus the crew would have to return for the final installation of the gate at another time... due to my long term disability i frequently am unable to leave my apartment so i was not able to be there when the a&w crew was there to install the fence... so when the a&w work crew arrived i called my mom a few times during that day to check on how the install process was going... my mom was very happy with the work crew and their efficient professional demeanor, they even thoroughly cleaned up after their work leaving no typical in such circumstances 'post construction' type of a mess... however, after they left and my mom sent me several photos of the job completed i immediately noticed that the desired effect i had of the final function of the fence was not achieved... namely the 45 degree outward cant of the top portion of the fence was not there and that stressed me quite a bit because i realized that although we've included the installation of the 45 degree fence top brackets in the contract, there was no actual mention in it that the top of the fence must be canted outwards in such a manner... the crew would have to return and fix the entire install which will obviously incur additional cost in time and expense... i called wlad immediately and said that this is not what we've verbally agreed on as far as what this fence was supposed to look like thus the job will have to be redone somehow... wlad was incredibly nice about it and stated for me to not worry because they'll make this right... soon after, we've made another appointment for the work crew to arrive and fix the job and to also install the custom gate which arrived by now... this time it was fixed to look as i originally envisioned it... i called wlad and gave him the good news... :) wlad is very professional with great integrity and it is truly a pleasure to work with him, i also had very good, fast interaction with the a&w's office staff via e-mail at all times... i wasn't there for the installation job of the work crew but my mom gave them a glowing report to me... this entire fencing job from start to finish was done very fast and the fix, which obviously incurred significant additional cost in time and money, was done completely on a&w's time and dime... we've paid zero additional costs beyond our original contracted cost... it's becoming increasingly rare to find such complete satisfaction with any construction/home improvement outfits... a&w is the best and most stress free company we've ever dealt with - this includes a couple of firms whose owners are family friends - and we're making plans for a&w to do more, smaller fence work around my mom's house front/garden area... such rare companies deserve to be praised and such praise should serve to keep them in business hence my decision to type such a long, comprehensive review... :)

    Jan Fence

    Jan Fence

    (2 reviews)

    I had a pvc fence and a double-door gate installed by Jan Fence in July and after one month, one of…read moremy two gates broke! Each of my gate is 5 feet wide and 6 feet high, and each requires a security rod to keep it in place every time the gate is opened. The security rod is a crucial piece for it to function properly and without it, it's a safety issue as well as a security issue. Jan Fence installed only ONE security rod where both gates require them. As a result, on the first windy day, the gate without the rod broke, and they asked me to pay $839 in order to have it replaced! My entire project (fences + double-door gate) costed $2,675. They didn't even bother to visit me in order to examine the damage of the gate themselves. They didn't bother to check whether it could be repaired or whether a less expensive solution could be found. Nothing happened to the gate that has the rod even during the ISAIAS storm. During the ISAIAS storm I had to put a big stone and a huge bag of soil in order to keep the gate without the rod, in its place. Can you imagine that? When I received their $839 estimate for this one gate, I started contacting other fence companies. One of them, after seeing the photos I sent them, the same with the ones I sent to Jan Fence, said that the damage didn't seem to be a serious one and that if my husband was handy, he could repair it himself. After that my husband, who has nothing to do with the specific profession, gave it a try and he was able to fix it. We ended up ordering a second rod from another supplier. We were concerned that this gate may hit our child or our car every time we have to open it as there is no way to be securely kept in its place and the company never came back to check on it. Unbelievable!!! Terrible company and terrible work. An $839 estimate to come and fix their own mistake which really was a small repair, is unbelievable. I wanted to give them a zero, but unfortunately that option is not provided.

    We had this fence installed in 2015. They came back because the one if the problems they needed to…read morefix was to raise the gate that had sagged. This was done in July. The cost was almost $700. I noticed the gate was within millimeters of the concrete. As I predicted by Sept it was dragging on the ground again. Poor workmanship.They came out and told me the concrete was raising, not the gate sagging. In 2 months?? It was a ridiculous answer and untrue. I was told to cut the post that was dragging because if they fix it they would charge me again. Horrible company..find a company that stands behind their products and work.

    Jan Fence

    Jan Fence

    (45 reviews)

    Overall installation was good. BUT, the person handling the billing part was not clear. She said…read morethey would credit me for any left over parts which were 2 bundled sections, and 18 loose new panels with one rail. They tried to charge me $75 to pick up the materials. So I said I will bring it in my SUV to save on the hefty pick up fee - I had to make 2 trips because of size of the sections and loose panels. After returning all the items, the kind forklift operator counted the parts, listed it on the receipt, and drove it away - thank you! To finalize the bill, I spoke to an office staff only to find out that they only credit materials in it's original packaging. I explained that the sales person said "ALL materials that can be reused would be credited". So I said, "what was the point of me returning the extra materials?". All I got was a shrug. Now, the forklift operator has to bring parts back for me to lug them back into my car, so I can then lug them back into my storage unit. Smh To prospective customers - inspect all sections when installers arrive and make sure they are not opening new packages to use as extra parts.

    Excellent repair of our white picket fence. They replaced all the vertical posts (which had rotted)…read morewith pressure treated posts. Oswaldo, the solutions guy was great to work with - thorough in his estimate, came out twice to verify everything. Oswaldo came on the day of repair to ensure the operations team had expectations set. Jackson and his team showed up on time and worked very efficiently. Got it done quickly. All level, gates work like new. They were clean, and cleaned up after themselves. Buckets of water and scrubbing, as example. Good value for money. I would highly recommend.

    Fence Pro by Bruno - fencesgates - Updated May 2026

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