Joe and Fence Masters DFW were great to work with. My wife called for an estimate and he called back within a few hours to talk through. My wife had reached out to two other companies, one responded after her third call and the other company never responded. Joe was on top of it and quick to respond. He came out on a Saturday morning when it was convenient for us (on time) and gave us a good quote. We told him we would need a week or so to make up our mind. He waited patiently and let us know the timing that we would be looking at. Once we said yes and excepted the contract he let us know when he would be out. He was punctual on arriving and sent a reminder the day before just to check in. He and his assistant were here on Thursday morning to take down the fence, dig new holes and put up new posts. Then the next morning they came back, again when they said they would be here, and finished in the early afternoon putting up the new fence. He then gave me an estimate of when he would come out to stain the fence after the new pickets dried out. He then reached out 5 days before to find out if he could come out to complete the process.
Joe was very respectful of our time, explained the process, and was awesome to work with throughout the process. read more