I had a last minute fence repair that needed some attention, so I stopped by Utah Fence Warehouse…read moreyesterday. This is my second visit in a month. The piece I was in need of is an older version for vinyl fencing. Unfortunately, my findings were my fence style is no longer available. Oh-oh!!!! Veronica, who was the person they assisted me, didn't give up, in her effort to find me a solution. She had a few pieces of fencing that was removed from a house recently and guess what!!!! She found an exact match. Wow!!! To make this experience even more amazing, she had her team cut it to size for me. When finished, she handed me the fence piece and when I asked her what I owed... she gave me the biggest smile and said... "absolutely nothing!" I couldn't believe it! Talk about a sincere and community approach to conducting business. We intend to redo our composite deck this coming March. I can promise, I will be purchasing the material needed from Veronica and team. Such a great company and definitely deserving of support and all of our business. Thanks for making my day, Veronica!!!!!

About 2 1/2 years later I had another leaking pipe from the fence installation. It was very…read moreapparent that the cut was made with a post hole digger. The installer ignored the cut line and poured concrete over the pipe and the installed the fence post. This was the same process used on the first line that was damaged. I would never recommend this company, as they don't train their employees and therefore no integrity in the workplace.

I was quoted for a pump truck to install a back patio and RV pad…read more I did not get a pump truck. Instead they had a concrete truck drive along side of the back of my house, damaging the fence and lawn. Still not completely fixed and they place the blame on the driver. Many cracks instantly after installation. They fixed a few, promised to come back after winter to fix the remaining cracks. When I reached out to the owner he insisted he has a new job even though his face his in the more recent photos uploaded to this business page. The driveway and patio are less than a year old.

can't recommend these guys enough. called for an estimate on a driveway pad and a custom barn door…read more ONE WEEK later, and the job is comolete! for an estimate that came in hundreds of dollars cheaper than the rest, I'm VERY pleased!

Aaron is a really nice and seemingly honest guy, but he does NOT follow up or return phone calls…read more It was extremely frustrating trying to get him to finalize our project and he just doesn't seem to care.

My father just hired this company to replace the tiles on his roof. His roof is about 4,000 square…read morefeet. Aaron Johnson, the owner, came to the house and gave my Dad an estimate. He sat down and explained the different options that he could do and was very thorough in his explanation of the various asphalt tiles available. I felt like he was pretty straightforward and trustworthy. The guys that came out to do the roof did it in 1-1/4 days and were very detailed and their work was really well done. Very professional. Dad was really pleased. He said he'd definitely hire Aaron and his guys at Best Roofing again.

I hired Optimum for a leak in my range hood which exhausts via my roof. Nate came by to take a…read morelook, explained my options and promptly fixed the leak. Their quality of work is excellent but I especially appreciate their communication and problem solving. I'll definitely be hiring them again!

Hired to side a shed. Paid 50% of the project cost to get materials ordered. Took over a month…read morewith calls to get materials delivered, then over 2 months to get someone here to actually put siding on. Poor response to calls and text. Concerns with the job quality and tried to discuss reduction from final payment. Deducted only couple hundred from the thousands dollar job. Less than 3 months later siding falling off. No response to come and fix the issue.

I used to run an HOA in Bountiful and Broderick Builders was my trusted vendor for construction…read moreprojects. Jeremy is trustworthy and a true craftsman. Every interaction with him has been positive. Some of the work he did for us included cement work, replacing external railings, and fixing the gutters and soffit on one of the buildings. There were times were we had projects that were going to be expensive and I never felt any pressure to commit to the project if we didn't have the budget.

From the day Kaipo showed up to talk to us about his company CBX he was so professional. He was in…read morecommunication with us throughout the whole process from start to finish to answer any questions or address any concerns. His crews were quick and very professional and worked non-stop in the heat to complete our roof. The roof is beautiful. We also had them contract our siding for us too. Again, professional group they sent out and completed our project in a timely manner. I feel they were very fair and worked directly with our adjuster and made sure we were covered on all damage. We would definitely use the company again (hopefully we won't need too) :-). Don't hesitate to reach out to them! They were fantastic!

There quick to do the job but then they leave you with a bill that they say they will take care of…read morewith the insurance company not true they leave you scrambling trying to find the funds while they bill you with late fees and interest beware scammers

I had them do my garage floor earlier this year, and they just finished repairing and sealing my…read moreporch which had a lot of damage. The techs were awesome, answered all my questions and let me know timelines. Glad I called them back for more work!

DO NOT HIRE THIS COMPANY!! You will regret it! So…read moredisappointed with this company. I typically do not like to give poor reviews but this is so bad, I felt I needed to warn others. This business will seem so great initially, until the work is complete. We had our upper patio and lower patio refinished and there were multiple areas that had poor workmanship. We called and called and finically after approximately 6 months, Kevin spent about 30 minutes and slapped some sealer on. The fixed area did not match but were told it would blend and if not would be out to fix it. So we waited to see if these areas would "blend" which never did and now we again have been calling and emailing for past 3 months and they will not return calls/ emails, just like before. I would look for another company. Very poor customer service. Kevin is extremely rude should you press him to fix what he promises with stating he is just too busy. We will now have to hire another company to fix the job done by Complete Concrete. Stay away from this company!!!!!! I wish someone would have warned me about this company.

We received three bids for the roofing job on the hip roof of our old home on the east side of…read moreSalt Lake City. One or two of our neighbors had used VIP for roofing jobs, and were pleased with their prices and work. VIP was below the price quoted by the other two companies who bid our job. Travis, their estimator, went up on the roof with me, the homeowner, and also checked in the attic to verify how the old roof had been done, recommending OSB plywood sheathing over the 1 X 8 boards that had been used on the original roof to make the roof stronger, and more resistant to earthquake damage. He explained how the work should be done for a quality job, and the shingles he recommended (CertainTeed Landmark architectural shingles) which are one of the higher quality shingles on the market. As we couldn't begin the roof work until the roof had been tied down into the unreinforced bricks in the outer walls of the home, VIP couldn't begin work until the tie-down had been completed. The other contractor was slow getting tot he job for various reasons; Travis stayed in touch with us as we updated him on the tie-down job, and had his crew come immediately as soon as the other contractor was done, though that meant working in October when it was rainy and cold. We shared hot chocolate and cookies on the colder wetter days with the crew. We were impressed with Andres and his two brothers and their helper who showed up to do the work. They worked very hard and fast from morning until dark, twice working until past dark with lights to finish the work needed for that day. They were respectful, responsive, and cleaned up well. Andres spoke some English, and was patient with me as I used what Spanish I knew. I probably should have suggested a written contract for the work; we didn't use one, We would hire VIP again. They were patient, flexible on scheduling,, and all their people, from their office billing agent, to their estimator and their roofing crew were good to work with.

A glossy door hanger was left at our house by VIP roofing. The hanger proclaimed that someone on…read moreour street was having work done by them. We have been needing our 7'x20' shed roof redone. It is attached to our house and is a low pitch roof about 7' off the ground. I am over 70 years old and figured that my neighbor (that I personally don't know) had checked out the company. I had one of the company employees named Travis come out and quoted me $1,850.00 to reroof, take the old roofing materials off and also replace a 2' strip of plywood the length of the roof. I had them do it. A couple of my friends said that I was ripped off because that was way too much money. It took one of their guys less than a day to do it. I called the sales person and explained that I was told that I was overcharged and the guy said that he was offended that I was questioning his integrity. He said that twice. I said I wanted to be treated fairly and not be taken advantage of with me being a senior citizen. He finally said that he would have someone at the company review it and get back to me. When a sales person says they are offended by a customer questioning treatment and charges, that raised a red flag with me. I then researched and called a well reviewed roofing company and without explaining what I went through, I asked for a ball park quote for what we needed. I was shocked to be told a price of $600 to $850 less. I then explained my situation to him. He had empathy for me but suggested that I review VIP Roofing in a number of places to warn other people. UPDATE. There was no company review and Travis sent me this text about a week later..."Good morning Ed. I ran a job cost for your job. With a couple of less hours for Enrique and some materials he had from another job, the new total cost is $1700. I'll have my office manager send a new invoice." I certainly feel taken advantage of and will post this sad tale in a few places. If you are reading this Caveat Emptor-buyer beware.