If there were 10 stars, Cameron from Dick's Towing would get every single one…read more My in-laws' hybrid Lexus SUV died in the worst possible place--the second story of the WSDOT Anacortes to Friday Harbor Ferry - and as a hybrid, it required a flatbed that couldn't fit on the second story. The hybrid control system failed completely: doors locked, steering locked, brakes locked, shift locked - complete hybrid system failure. The car was a $50,000 paperweight holding up an entire ferry full of vehicles, including future rides as the ferry was scheduled for another sail after ours. Over 1,000 people were directly affected by this breakdown. AAA wouldn't help. Lexus Roadside Assistance wouldn't help. Four other tow companies said "no." Even the ferry crew had no idea how to handle it. I was calling around, then I got Cameron. Not only did she agree to take the job, she actually coordinated the tow around the ferry schedule (something everyone else refused to even consider). She showed up, sized up the impossible situation, and maneuvered her flatbed onto the boat with mathmatetically precise planning and surgeon-like precision to the very edge of the ferry, over the ocean and slowly but surely, against all odds, got the SUV off the second deck of the ferry and onto her truck. This wasn't just a tow--this was a rescue operation. She solved the problem when literally no one else could. Cameron is sharp, fearless, professional, and just plain good at what she does. If I ever find myself stranded again, I'm not calling AAA, I'm not calling Lexus--I'm calling Cameron at Dick's. If she's anywhere in my vicinity, she's my girl.

I received a notification that my truck was towed on Saturday, and I found out it's was dicks…read moretowing I immediately called them and I had they talking to me rudely when I started asking questions on how to recover my vehicle from them back, the first adamant lady told me she was gonna end the call if I kept arguing with her that the truck was mine and the sole owner to the truck I then went to the office on 05/16/26 and requested to retrieve my truck even though they said that they were going to charge me after hours fees I didn't even cared about it it, upon arrival at the dicks towing office there was a guy and two ladies inside and I knocked on the door they blankly ignored me as if I didn't called them 30mins ago that I was going to retrieve the vehicle, immediately I called the number posted on the business door and another rude lady answered the phone was yelling that the truck wasn't mine that it was owned by the old contracted company that we had contract with and upon letting them know that I got the copy of the title and all lease agreements and power of attorney that proves that this truck is owned by me she refused to talk to me about what I need to get my truck , then I called the police since they were refusing to release my equipment to me, and then the police arrived and called the contracting company my truck wasn't signed on to and they informed them that I own the truck that my contract with them was already terminated previous day already upon giving the exact paperwork that has the copy of the title of truck from the finance company, the power of attorney having me and the leasing company and also the signed lease agreement between me,my company and the truck leasing company the 2 adamant rude woman slammed the paperwork without looking at it at my face and then they said that anyone can just walk in and claim that they own a truck, I decided to walk away and request the truck finance company contacted them early Monday and I sent emails adding the so called Mr dicks the owner on the email I sent and the finance company was shocked that they did that to my business on Saturday and they sent same paperwork I gave them to their email and not only this so called tow company was in violation of 2 wa state RCW RCW 46.55.120 and RCW 46.55.200 laws they also made serious damages to my truck because it was towed improperly, they messed the speed sensor and dent my frame with their towing equipment, upon speaking to the so called Owner Mr ignorant Dicks this morning all he told me was I should get into my F$$$King truck and F$$$&king get out of his business that if the truck hadn't parked at the wrong spot that it would've had gotten towed and had those damages, so you gonna tell me that it's okay to damage people equipment because it was parked at the wrong spots I didn't know that how you run your towing company damaging peoples vehicles,which I called the cops and had an incident report of the damages I would be seeing you in court shortly like I promised you this morning Mr Dicks and you're of no difference from your two ignorant rude adamant female employees you had that attended to me on Saturday, my lost revenue for those days you refused to release my truck to me too I sure wouldn't let that slide ATP because of your ignorant behaviors.

Luigi's delivered as promised. They said 20 to 25 min, they were there on time, loaded my vehicle…read morein less than 5, got us to Les Schwab and had a reasonable fee. I will never waste my time again using roadside assistance. Very courteous, professional and efficient! 10 out of 10!

I needed my car towed about a mile. The driver, Luis, showed up. Decided he couldn't tow my car and…read morenever said a word. Just got in his truck and left. Didn't tell me that he couldn't do the job or any information. I called him he said he'd have someone coming back but he canceled the tow with AAA and left me stranded.

SAMER / ZNT TOWING IS A SCAM AND DID FRAUD WORK ON MY TRUCK…read more It was july 7th when my ball joint on my truck broke down, it was 2:30am so no other tow trucks were available an znt towing was the only place that answered. I asked if he could take my truck to toyota but he insisted that he would tow my truck for free and fix it for cheaper. Upon arrival he immediately stated that the upper an lower control arms need to be replaced an the cv axle as well. He then said he has it covered an he waiting on the tow truck to come. The next day my car is still there in street with all the weight on the quarter panel. We agreed that he was going to replace both upper/lower control arms, both cv axles and both ball joints. He sends me a invoice the next day stating that, $3000 total. We sent the check and wrote it off to samer an he cashed it the next day. Not only did he have my truck for 1 1/2 months because "we're working on getting the parts" but we also agreed for him to respray the clear coat on top of my truck. When I got my truck back he resused the damaged control arms, cv axle (HE ZIP TIED MY CV AXLE BOOT AN NOW THERE IS LEAKING GREASE), quarter panel bent because he let the weight of the car sit for a month and a half, there is dirt in the fresh clear coat he sprayed, he damaged my hood (scratches and clear coat over spray), rattle canned spray my wheels an now its already chipping off since he did no prep work, BUT HE INSULTED ME AND SAID IM JUST A KID THAT KNOWS NOTHING ABOUT CARS WHEN I TOLD HIM HE REUSED THE DAMAGE PARTS. He has ghosted me an refused to pay me back so now Im left with a damaged truck an having to take this to small court claims to get what Im owed back. Do not go to him for anything, he will do anything to maximize his profits while making you feel like hes giving you a deal

Great people who really go out of their way to make sure their customers are taken care of. Fixed…read moremy car in a pinch after someone else badly botched the repair. Towed my car as well quite a distance. They also have connections with honest and fairly priced mechanics in surrounding areas.

A very speedy response, reliable delivery, very affordable, and efficient customer service.read more

I needed a tow and so I looked up the higher rated businesses in the area and found king of kings…read more They had great ratings, needless to say I'm not supposed with the service i received. The gentleman who helped me out today, (I had called no notice) he came to me right away with no wait time. He was so patient, so kind and genuinely wanted to help me out of my crappy car situation. He even let me ride with him to the car place which was nice and saved me the expense of having to order an Uber. I will be using this small local company for any towing needs in the future (hopefully there won't be many) and will absolutely recommend their services to my family and friends. If you need a tow, give them a call!

I've been to this business twice. First for some info about changing a headlight and they were so…read morehonest and said - it's somethjng you can definitely handle yourself and here is how you do it. I appreciated that so much. Its probably been over a year since then. Yesterday, I limped into town on a flat tire. I needed to make it to Costco for warranty repair, and the tire couldn't hold air. I asked if they could help me fill it. A wonderful man named John popped the tire off, took it in the shop, proceeded to plug it and inflate it, and pop it back on. Wouldn't let me pay for his help. I drove away with happy tears, knowing my toddler and I would safely make it to lake Stevens. We wouldn't have made it without his help. Thank you, John. The impact you made on me, and my day, was bigger than you realize.

My designer sunglasses were missing from my center console upon pick up of my vehicle. They left…read morethe case though​, hoping I wouldn't notice​. Update...I found my sunglasses. I sincerely apologize for insinuating that this establishment was responsible for my missing item.

FINALLY A LOCAL BUSINESS I CAN TRUST!…read more I just want to say A-Z transmissions knows how to do business! They know how to put the customer first and It's refreshing to go somewhere and have great service while being very knowledgeable in what they do! I brought my Jeep here and JT was a big help! He answered all my questions and help fix the issue. I will definitely be doing business with you guys in the future and will be recommending you to my friends and family! It's the small things that go a long way. Thanks again!

Recently had my Ford Flex transmission replaced at A-Z Transmission & Exhaust. Incredible service…read moreand the car is running greatly. Highly recommend!

If you want honest and professional work done on your vehicle, This is the place you want to go get…read moreit done. I'll be taking all my classic and new performance cars over there from now on. Friendly and trustworthy! I'm glad I found this place. Ok

Great to have an honest bodyshop who does high quality work at reasonable prices. Been taking our…read morecommercial trucks here for years, and they've even done work when my personal sedan was smashed in an accident. Terry's always very personable on the phone, and they're pretty darn accurate with their estimates. It's in the middle of nowhere in Snohomish, but I've always found it worth the drive to know they'll care for my vehicle as much as I do, AND it'll cost less than the shops in Seattle.

Came in with a working stereo and mold. I was told that they could take of it I was like okay, when…read moreit came to picking it up looked clean but was very wet from all the chemicals or whatever they used. They relied on my cars heating which it doesn't so they left it wet for me drive away plus the stereo now tweaks out and doesn't let me control it like before. not only that mold is still extisting in the car and all sticky from the cleaning supplies. They also denied them messing up my stereo. Wouldn't come here again.

Been using their service, both company and personal, since I moved my business to Lynnwood in 2003…read more I was in the automotive and RV business for 47 years before retiring at the end of 2020. All that being said in my opinion this is the best detail service in our area doing excellent work at a very reasonable price....Fast too!