Quick response flexible service and great reputation, got me an answer and quick turnaround on dry…read morecleaning for a suit on a last minute trip.

The past two Years I have brought my daughters prom dresses to be altered. The lady who does the…read morealtercation was very rude to the girls and myself. The first year I thought maybe she is just having a bad day so I gave her the benifit of the dought because we all have bad says. This year the same attitude like we were inconveniences her by being there. And to top it all off she told me it would be $100 ( very nasty when telling me) but when I picked it up it was $50 more then original price!.​

Normally I will expound for hours on end about a place I like, as seen in some of my other reviews…read more I do, however, have much to say about Saratoga Cleaners. As a guy that has to look business professional all the time when dealing with customers, cost can add up quick. If I'm not wearing a suit, I will be wearing a button down shirt if I'm not on the road dealing with clients like I normally do. When I have important business, I will often wear French Cuffs, and this is one of the places where Saratoga Cleaners shines above all others in the area. they actually know that when you press a french cuff shirt, you fold the cuffs DOWN. I have been to many cleaners in the area. Some in Saratoga, some in east Greenbush, some in Troy where I live, and some in Albany where I am often conducting business. NONE of them know what to do with french cuffs, Especially the East Greenbush cleaners, who will remain nameless. So lets break it down: Cost: You simply can't beat Saratoga Cleaners. You get a quality 5-star job at an unbeatable price. Quality of Service: If you ask for light starch, you get light starch. If you like cardboard shirts, I'm sure they could accommodate you. If you are like me and don't like starch at all, just a slick press - Saratoga Cleaners has no peers. This is where it's at. Staff: They listen, have great attention to detail, and are always VERY courteous. Wait Time: What's that? Even during a rush they get you in and out the door quickly. Try getting that from one of the other garden variety dry cleaners in the area. They also do alterations here. I had a suit altered for a wedding I was going to; one of my suits that I bought when I was a tad more husky. Couldn't have found a better fit. The woman working on the alterations measured me, got an idea for how I wanted the suit to fit, took the suit, and had it ready on time a few days before the wedding. So in conclusion - I drive from Troy to Saratoga to go here to get my stuff cleaned, pressed, whatever, despite having literally 100 other choices, of which 2 are walking distance to my house. Dry cleaning is like a haircut. You find a good barber and stick to 'em. Dry cleaning is no different.

I posted two bad reviews, I believe, one in July and a follow up in Sept. s…read moreBottom line stating that it was the person who later on made him a manager that stole my coat. On top of their fowl play, somehow they got off my two complaints that were posted!! As I previously posted, the Better Business Bureau does and has not recognized Saratoga Cleaners. Although, you may read of some reviews that say nice things, BUT, BeWare!!!

I have been using Cudney's on Hampstead Place for several months now--everyone is so very pleasant,…read moreand truly professional--it makes it a pleasure to do business with them. Moved up here from New Rochelle, and happy we did.

They are very friendly, nice and patient. I love the lady who work there. However I'm really upset…read morewhen I see my husband take his over than a hundred dollar shirt back home. I attached a photo here. The sleeves has big wrinkles, which is new. It is the fist time this shirt be washed. My husband told me the lady said we can iron it ourself again later. But it looks doesn't can be repaired by wash and iron again. I would love to go this place for only regular clothes wash because the nice person and convenience position. --------------- update 1.17 they offer redo and my husband took the shirt to the store 1.20 my husband see the winkle still there and they say the shirt is old, but it only be wear once. Asked redo 1.23 I picked it. And the lady said it is BOSS's defective quality. She said owner emailed me to explained, I never get it. I leave my second email, and never get explanation. In the end: Will never go this place, they lie their customer when the first time give it to my husband. They said it can be ironed well. Called Consumer Protection and Federal Trade Commission. Both confirmed the cleaners responsibility. If you have same issue, file a form on FTC.

I've always had fantastic service at Cudney's with then often beating their estimate of when my…read moreitems will be ready, which was already fairly quick. They typically send out coupons to my email each month that can save some bucks, which I appreciate since dry cleaning and pressing services aren't cheap. They offer a nice range of services and I love being able to both drop off and pickup my items anytime day or night with their convenient automated system. The times that I've interacted with the staff there had always been very positive too. After trying several other area dry cleaning businesses when I first moved to the area, this place quickly became the one I have stuck with for the past several years.

UPDATE: Cudney's responded to my review stating that there was no way of knowing if they could…read moreclean my curtains without seeing them first. The person resresponding to my post obviously didn't read it all the way through as I clearly stated that I was glad they didn't attempt to clean my curtains if they were concerned doing so might damage them. My complaint was how they returned the curtains to me, as evevidenced by the photos I attached. How hard would it have been to fold them, as I had before delivering to them? Or how about draping them over a hanger? Anything other than throwing them in a plastic bag in a heap. At least have the professional to admit your error.

I generally only use laundromats while traveling. When visiting Spa Cleaners, I was quickly able to…read moresee that it's very well maintained and extremely clean. While there, a gentleman was even tidying up every machine. Highly recommend.

First time being here. Very surprised at how clean everything is. Floors, machines, walls, tables,…read moreeverything looks well taken care of. A few machines do have out of order tags, but there are enough to use. There is no wifi in the laundromat, but there is a coffee shop directly across the street with wifi. I only use laundromat for blankets, sheets, and sleeping bags, but I will definitely be coming back here in the future.

I have to say I have never had a better customer service experience then when I brought my dry…read morecleaning to Feigenbaum Cleaners. They do an excellent job on my wardrobe as well as being super efficient and friendly. I never thought I would actually say Wow!! That was good service.. I will definitely keep using this Dry Cleaner.

I needed to get a suit dry cleaned and had not been to any in the area before. I chose Feigenbaum…read morebecause it was the closest and was very pleasantly surprised. The woman who helped me was very helpful and answered all of my questions. I paid about $25 for a suit jacket and pants. I was able to the suit rushed at no extra cost and it was ready the next day. I will definitely be going back in the future!

They took the time to check my coat and do it again because there was dog hair still on it. Another…read moredry cleaner would have just let it go as is.

Lapels did a great job cleaning and ironing a beaded prom gown. Friendly service and reasonably…read morepriced.

My first dry cleaning experience ever went smooth and effortlessly! I used the location in…read moreLoudonville and the receptionist was warm and welcoming. I utilized both dry clean and launder. Both we're done within a day and done beautifully. I Look forward to my next visit.

Quick and good service. A bit on the expensive side as men suits are over $30 to clean. They treat…read morethe jacket and pants as separate items and not count them as 1 item. Good in a pinch but would look for another place.

They do a thoroughly meticulous job of dry-cleaning. The magic, however, at 89 1/2 Bay Street is…read moretheir orthopedic tailor. I have never had trousers so perfectly tailored to my Buddha-like physique as I have here. Pro tip: the Mothership at 89 1/2 Bay Street is brilliantly located, and the fabulous tailor operates out of these premises. The finest!

Horrific! They destroyed thousands of dollars of clothing. Not a single item was cared for…read moreproperly. Silk dresses, cashmere sweaters, and blazers - all ruined. Sweaters are stiff and pilled. Delicate shirts were hung on metal hangers, completely destroying the shape. Clothing's texture is all stiff and damaged. Pants were shrunk. AND they stuck these horrible glue-on barcodes on everything. Completely un-removable, right over the labels of designer clothes, including a $700 Veronica Beard blazer - destroying everything with their itchy glued on labels that I did not consent to being adhered to my clothing. Only went here because I was on a time-crunch and Cudney's was going to take two extra days. NOT WORTH IT. They should be ashamed.

Had 25 year old handmade drapes that came out like new!read more

This review is specifically for the laundromat side of the business. I have not recently been to…read moreany other laundromats in the area, so I have nothing against which to compare. But this Cudney's certainly impressed me. It was brightly lit and warm, and for a self-service laundromat, it was also very clean and well maintained. My mom has been to other laundromats in the area (beyond the Cudney's cleaners), and she likes this site much better - very few machines out of order (and when they are, they're marked), and she's never had a problem with close smelling off after being washed here (she has at others). It does seem to me that for a laundromat of this size, there weren't enough chairs for customers to sit. Also, I was not aware of a bathroom on site. I guess you have to walk next door to Stewart's?