Horrific! They destroyed thousands of dollars of clothing. Not a single item was cared for…read moreproperly. Silk dresses, cashmere sweaters, and blazers - all ruined. Sweaters are stiff and pilled. Delicate shirts were hung on metal hangers, completely destroying the shape. Clothing's texture is all stiff and damaged. Pants were shrunk. AND they stuck these horrible glue-on barcodes on everything. Completely un-removable, right over the labels of designer clothes, including a $700 Veronica Beard blazer - destroying everything with their itchy glued on labels that I did not consent to being adhered to my clothing. Only went here because I was on a time-crunch and Cudney's was going to take two extra days. NOT WORTH IT. They should be ashamed.

Warning: Be sure to request a price quote on every item before you leave anything at this store…read more Their rates are up to 40% more than other local cleaners.

Excellent Tailor for alterations. She did a great job on my long gown which I needed for our high…read moreclass Chicago wedding. The workmanship was exceptional, price was reasonable and she had dress ready for me in less than one week as promised. I will definitely refer customers and return.

It's a shame how they seem to not care about quality, I'm in a wedding on 10/14 and it's 10/6, I…read morebrought my dress here on 9/11 to have length removed and to alter the sleeves on my dress. They informed me that I could pick the dress up on 10/6 and she promised when she finished she would call me so I can try it on sooner and not worry. I didn't get a call so today 10/6 I went in to pick up my dress. I was horrified at the outcome, I'll post pictures to show, I don't know how anyone would find it acceptable to wear a dress like this! It looks like it's falling a part! I understand she said she was having family issues but that doesn't mean to produce quality work, I stated that she had it for over 3 weeks and she stated, "the dress has been done for over 3 weeks" and I asked why she didn't call me if it was like she promised, she said a family emergency... I still ended up paying $80!! I'm now taking the dress to another alterations so they can hopefully fix this. I'm sorry but DO NOT go here for alterations, the only thing I would is to have length removed but even that was uneven. She's a sweet woman but I think it's time to retire or to stop taking alterations. Don't blame the dress material for the lack of quality and don't blame a persons body....

The past two Years I have brought my daughters prom dresses to be altered. The lady who does the…read morealtercation was very rude to the girls and myself. The first year I thought maybe she is just having a bad day so I gave her the benifit of the dought because we all have bad says. This year the same attitude like we were inconveniences her by being there. And to top it all off she told me it would be $100 ( very nasty when telling me) but when I picked it up it was $50 more then original price!.​

Foul. My son is autistic and one of his special interests are washing machines and laundromats…read more I've been to every single laundromat in a 15 mile radius and this is the worst one by far. It's disgusting. I have a washer and dryer at home and thank GOD for that because there's no doubt this place is a hive for bugs, most likely bed bugs. Crazy because they have staff on site! You can't mop a floor? This place was crazy busy. There's no way they don't have the money for upkeep.

Last resort for doing laundry...more then half of the machines are broken and the few that don't…read morehave signs saying broken take your quarters and says door open. Funny part is I told girl in dry cleaner store and she said next time you have to lift door when you close it...just got laugh...! Good luck and plan to lose a lot of quarters trying to figure out which machine really does works....it's a scam big time....

Worst service ever. I would not recommend this company at all. Harsh chemicals are used that…read moredestroy your clothes and few of the workers speak English. Terrible service!

DO NOT TRUST these people. I sent 2 bags of laundry to be washed and folded and ended up will a…read morebill for over $240. (usual price is $4 a lb. and the bag totaled 40 lbs.) As a new customer I would expect them to reach out to check the service I required after telling the driver I just needed my items washed and folded.. They obviously had my contact information because they sent me my bill by email. NEW CUSTOMERS BE AWARE. THEY WILL RIP YOU OFF........

horrible experience. Use them at your own peril. I became a new customer 6/25 and dropped off one…read moreitem to see how they did. They lost the item and said They would replace it with a receipt. I did that and they never replied to any texts, never returned a call or email. Jordan is the manager. How can anyone support a business that refuses to correct their mistake. Maybe the owner cares. Feel like small Claims Court is next step. So annoying.

Horrific! They destroyed thousands of dollars of clothing. Not a single item was cared for…read moreproperly. Silk dresses, cashmere sweaters, and blazers - all ruined. Sweaters are stiff and pilled. Delicate shirts were hung on metal hangers, completely destroying the shape. Clothing's texture is all stiff and damaged. Pants were shrunk. AND they stuck these horrible glue-on barcodes on everything. Completely un-removable, right over the labels of designer clothes, including a $700 Veronica Beard blazer - destroying everything with their itchy glued on labels that I did not consent to being adhered to my clothing. Only went here because I was on a time-crunch and Cudney's was going to take two extra days. NOT WORTH IT. They should be ashamed.

Brought in clothes to be drycleaned and was in shock when I picked them up…read more They are outrageously priced and I don't understand why the prices per shirt varied on the brand. They actually listed brands on my receipt. Seems like they randomly make up prices based on the item. Every shirt was a different price. I was charged $25 to dryclean one dress! $150 for 12 items! I have been drycleaning my clothes for many years and I have never seen prices this unreasonable. I WILL NEVER GO BACK!

Top notch service and turn around. Brought a few items in later on a Friday and had them back…read morearound lunch time on Saturday. They provide top notch quality service at a very fair price.

I had a favorite silk dress that was the recipient of dripping candle wax during an event. I was…read morecertain that it was ruined and couldn't find anything close to a replacement...so, I took it to Crown and found an expert...she laughed and gave me assurances that she could make it look like new. She kept her word and produced a miracle (from my perspective anyway). Not a trace of wax anywhere! Excellent price and outstanding results!

I've always had fantastic service at Cudney's with then often beating their estimate of when my…read moreitems will be ready, which was already fairly quick. They typically send out coupons to my email each month that can save some bucks, which I appreciate since dry cleaning and pressing services aren't cheap. They offer a nice range of services and I love being able to both drop off and pickup my items anytime day or night with their convenient automated system. The times that I've interacted with the staff there had always been very positive too. After trying several other area dry cleaning businesses when I first moved to the area, this place quickly became the one I have stuck with for the past several years.

UPDATE: Cudney's responded to my review stating that there was no way of knowing if they could…read moreclean my curtains without seeing them first. The person resresponding to my post obviously didn't read it all the way through as I clearly stated that I was glad they didn't attempt to clean my curtains if they were concerned doing so might damage them. My complaint was how they returned the curtains to me, as evevidenced by the photos I attached. How hard would it have been to fold them, as I had before delivering to them? Or how about draping them over a hanger? Anything other than throwing them in a plastic bag in a heap. At least have the professional to admit your error.

I would not recommend Jo's alterations. She did not remember when she promised me he drapes I left…read morefor hemming, tried to make excuses and push out the pick up date by a week. Tried to charge me $10 more than the quoted price. The stitching was crooked, not good.

this is the best place to get your tailoring and alterations done! really great service and very…read moreefficient with how things are operated!