I would not recommend Jo's alterations. She did not remember when she promised me he drapes I left…read morefor hemming, tried to make excuses and push out the pick up date by a week. Tried to charge me $10 more than the quoted price. The stitching was crooked, not good.

this is the best place to get your tailoring and alterations done! really great service and very…read moreefficient with how things are operated!

Normally I will expound for hours on end about a place I like, as seen in some of my other reviews…read more I do, however, have much to say about Saratoga Cleaners. As a guy that has to look business professional all the time when dealing with customers, cost can add up quick. If I'm not wearing a suit, I will be wearing a button down shirt if I'm not on the road dealing with clients like I normally do. When I have important business, I will often wear French Cuffs, and this is one of the places where Saratoga Cleaners shines above all others in the area. they actually know that when you press a french cuff shirt, you fold the cuffs DOWN. I have been to many cleaners in the area. Some in Saratoga, some in east Greenbush, some in Troy where I live, and some in Albany where I am often conducting business. NONE of them know what to do with french cuffs, Especially the East Greenbush cleaners, who will remain nameless. So lets break it down: Cost: You simply can't beat Saratoga Cleaners. You get a quality 5-star job at an unbeatable price. Quality of Service: If you ask for light starch, you get light starch. If you like cardboard shirts, I'm sure they could accommodate you. If you are like me and don't like starch at all, just a slick press - Saratoga Cleaners has no peers. This is where it's at. Staff: They listen, have great attention to detail, and are always VERY courteous. Wait Time: What's that? Even during a rush they get you in and out the door quickly. Try getting that from one of the other garden variety dry cleaners in the area. They also do alterations here. I had a suit altered for a wedding I was going to; one of my suits that I bought when I was a tad more husky. Couldn't have found a better fit. The woman working on the alterations measured me, got an idea for how I wanted the suit to fit, took the suit, and had it ready on time a few days before the wedding. So in conclusion - I drive from Troy to Saratoga to go here to get my stuff cleaned, pressed, whatever, despite having literally 100 other choices, of which 2 are walking distance to my house. Dry cleaning is like a haircut. You find a good barber and stick to 'em. Dry cleaning is no different.

Ruined drapes and refused to honor their own written policy. Do not bring your valued dry cleaning…read morehere! I brought my drapes here for service (totaling $64). The laundromat completely ruined them with both the length being shrunk and as a result the texture being ruined on all 4 panels. Their official store receipt explicitly states they will pay "up to 10x the cost of service" for damage, which equals $640. The actual replacement cost for my drapes was less. Despite their own written policy covering this full amount, they refuse to pay the amount to replace. The staff when I went in person said it shouldn't be a problem to get fully refunded. Now after numerous calls over the past few weeks, the manager of the organization will not reach out to me and is using his team to act as the in-between. They also admitted that no one even knows who monitors or accesses their company email inbox, making communication impossible. Because this business does not care about making things right and treating their customers fairly by honoring their written guarantees, I have officially filed formal complaints with the New York State Attorney General's Office and the Division of Consumer Protection. Beware of doing business here if you value your textiles. Please see the before and after photos to make your own judgement.

Excellent. Had a ripped backpack that I needed repaired prior to a trip that I was doing and Lucy's…read morecame in clutch with getting it all fixed up. Did the entire fix while I was waiting. Craftsmanship was well done and very fairly priced. Would definitely suggest for any to anyone that needs any sewing work done. Will definitely be returning for any future work that I have!

She did such a great job helping me with a dress alteration and very quickly! Pricing was also…read moregreat! Highly recommend!

Rude on the phone. Called and nicely inquired about the turnaround time to replace a zipper. The…read moreguy said it would be about a week which of course I understand. He won't let me finish my sentence before he hung up on me. Poor customer service.

Called them and very politely explained the alteration needed, I asked to apply darts to my shirt…read more They picked up the phone with a very crazy hello, very very rudely, and then immediately said call someone else and hung up the phone after I explained my needs. would NOT recommend at all.

They are very friendly, nice and patient. I love the lady who work there. However I'm really upset…read morewhen I see my husband take his over than a hundred dollar shirt back home. I attached a photo here. The sleeves has big wrinkles, which is new. It is the fist time this shirt be washed. My husband told me the lady said we can iron it ourself again later. But it looks doesn't can be repaired by wash and iron again. I would love to go this place for only regular clothes wash because the nice person and convenience position. --------------- update 1.17 they offer redo and my husband took the shirt to the store 1.20 my husband see the winkle still there and they say the shirt is old, but it only be wear once. Asked redo 1.23 I picked it. And the lady said it is BOSS's defective quality. She said owner emailed me to explained, I never get it. I leave my second email, and never get explanation. In the end: Will never go this place, they lie their customer when the first time give it to my husband. They said it can be ironed well. Called Consumer Protection and Federal Trade Commission. Both confirmed the cleaners responsibility. If you have same issue, file a form on FTC.

I have been using Cudney's on Hampstead Place for several months now--everyone is so very pleasant,…read moreand truly professional--it makes it a pleasure to do business with them. Moved up here from New Rochelle, and happy we did.

This review is specifically for the laundromat side of the business. I have not recently been to…read moreany other laundromats in the area, so I have nothing against which to compare. But this Cudney's certainly impressed me. It was brightly lit and warm, and for a self-service laundromat, it was also very clean and well maintained. My mom has been to other laundromats in the area (beyond the Cudney's cleaners), and she likes this site much better - very few machines out of order (and when they are, they're marked), and she's never had a problem with close smelling off after being washed here (she has at others). It does seem to me that for a laundromat of this size, there weren't enough chairs for customers to sit. Also, I was not aware of a bathroom on site. I guess you have to walk next door to Stewart's?

This location also has a coin laundry attached to the building. My review only covers that area…read more Although the place was clean and the machines are new, a good amount of the machines are "Temporarily Out Of Service". And the ones that do work, look to be a bit pricey. The driers work great, but I noticed that it is common practice for people to throw their dryer sheets into the lint holders. After opening the lint holder to clean it out before my load, I took out 4 dryer sheets and around 4 layers of lint. Its obvious that this area isn't managed, and the people who use it are not versed in the operation of a dryer. Not their fault, i've lived with adults who don't know that these things have lint holders, anyways. I think this should be addressed, huge fire issue, but I'm no fire marshal, so we'll let them decide.

Super nice person, makes me happy to support local business. She does great work, reliable, on…read moretime, affordable.

Chris did wonder for my mother of the bride dress. It fitted me perfectly and she had it done in…read morenot Time!!! Kudos jane

I recently needed a zipper replaced in a backpack, and no other businesses seemed to be able to do…read moreit. S & S replaced it, in a short turn-around time, did an excellent job, and for a very reasonable price!

Amazing service!!! I brought in approximately 50 bags of laundry. Each bag needed to be washed…read moreseparately so they can be returned to the proper person. Nino is meticulous with labeling and making sure nothing gets mixed. The job was supposed to be next day but he was able to complete fully in 1 day. I was incredibly impressed and happy to find a place that actually wants to do a good job.