Great shop with wonderful stuff!! I got a fantastic purse here. Brian who helped me is just…read morefabulous. Thank you Brian I love my new clutch.

the owner has great fabulous feeling for mens' suits, alterations of bought suits are done to…read moreperfection!

Excellent. Had a ripped backpack that I needed repaired prior to a trip that I was doing and Lucy's…read morecame in clutch with getting it all fixed up. Did the entire fix while I was waiting. Craftsmanship was well done and very fairly priced. Would definitely suggest for any to anyone that needs any sewing work done. Will definitely be returning for any future work that I have!

She did such a great job helping me with a dress alteration and very quickly! Pricing was also…read moregreat! Highly recommend!

Normally I will expound for hours on end about a place I like, as seen in some of my other reviews…read more I do, however, have much to say about Saratoga Cleaners. As a guy that has to look business professional all the time when dealing with customers, cost can add up quick. If I'm not wearing a suit, I will be wearing a button down shirt if I'm not on the road dealing with clients like I normally do. When I have important business, I will often wear French Cuffs, and this is one of the places where Saratoga Cleaners shines above all others in the area. they actually know that when you press a french cuff shirt, you fold the cuffs DOWN. I have been to many cleaners in the area. Some in Saratoga, some in east Greenbush, some in Troy where I live, and some in Albany where I am often conducting business. NONE of them know what to do with french cuffs, Especially the East Greenbush cleaners, who will remain nameless. So lets break it down: Cost: You simply can't beat Saratoga Cleaners. You get a quality 5-star job at an unbeatable price. Quality of Service: If you ask for light starch, you get light starch. If you like cardboard shirts, I'm sure they could accommodate you. If you are like me and don't like starch at all, just a slick press - Saratoga Cleaners has no peers. This is where it's at. Staff: They listen, have great attention to detail, and are always VERY courteous. Wait Time: What's that? Even during a rush they get you in and out the door quickly. Try getting that from one of the other garden variety dry cleaners in the area. They also do alterations here. I had a suit altered for a wedding I was going to; one of my suits that I bought when I was a tad more husky. Couldn't have found a better fit. The woman working on the alterations measured me, got an idea for how I wanted the suit to fit, took the suit, and had it ready on time a few days before the wedding. So in conclusion - I drive from Troy to Saratoga to go here to get my stuff cleaned, pressed, whatever, despite having literally 100 other choices, of which 2 are walking distance to my house. Dry cleaning is like a haircut. You find a good barber and stick to 'em. Dry cleaning is no different.

Ruined drapes and refused to honor their own written policy. Do not bring your valued dry cleaning…read morehere! I brought my drapes here for service (totaling $64). The laundromat completely ruined them with both the length being shrunk and as a result the texture being ruined on all 4 panels. Their official store receipt explicitly states they will pay "up to 10x the cost of service" for damage, which equals $640. The actual replacement cost for my drapes was less. Despite their own written policy covering this full amount, they refuse to pay the amount to replace. The staff when I went in person said it shouldn't be a problem to get fully refunded. Now after numerous calls over the past few weeks, the manager of the organization will not reach out to me and is using his team to act as the in-between. They also admitted that no one even knows who monitors or accesses their company email inbox, making communication impossible. Because this business does not care about making things right and treating their customers fairly by honoring their written guarantees, I have officially filed formal complaints with the New York State Attorney General's Office and the Division of Consumer Protection. Beware of doing business here if you value your textiles. Please see the before and after photos to make your own judgement.

Had 25 year old handmade drapes that came out like new!read more

This review is specifically for the laundromat side of the business. I have not recently been to…read moreany other laundromats in the area, so I have nothing against which to compare. But this Cudney's certainly impressed me. It was brightly lit and warm, and for a self-service laundromat, it was also very clean and well maintained. My mom has been to other laundromats in the area (beyond the Cudney's cleaners), and she likes this site much better - very few machines out of order (and when they are, they're marked), and she's never had a problem with close smelling off after being washed here (she has at others). It does seem to me that for a laundromat of this size, there weren't enough chairs for customers to sit. Also, I was not aware of a bathroom on site. I guess you have to walk next door to Stewart's?

Excellent Tailor for alterations. She did a great job on my long gown which I needed for our high…read moreclass Chicago wedding. The workmanship was exceptional, price was reasonable and she had dress ready for me in less than one week as promised. I will definitely refer customers and return.

It's a shame how they seem to not care about quality, I'm in a wedding on 10/14 and it's 10/6, I…read morebrought my dress here on 9/11 to have length removed and to alter the sleeves on my dress. They informed me that I could pick the dress up on 10/6 and she promised when she finished she would call me so I can try it on sooner and not worry. I didn't get a call so today 10/6 I went in to pick up my dress. I was horrified at the outcome, I'll post pictures to show, I don't know how anyone would find it acceptable to wear a dress like this! It looks like it's falling a part! I understand she said she was having family issues but that doesn't mean to produce quality work, I stated that she had it for over 3 weeks and she stated, "the dress has been done for over 3 weeks" and I asked why she didn't call me if it was like she promised, she said a family emergency... I still ended up paying $80!! I'm now taking the dress to another alterations so they can hopefully fix this. I'm sorry but DO NOT go here for alterations, the only thing I would is to have length removed but even that was uneven. She's a sweet woman but I think it's time to retire or to stop taking alterations. Don't blame the dress material for the lack of quality and don't blame a persons body....

I've always had fantastic service at Cudney's with then often beating their estimate of when my…read moreitems will be ready, which was already fairly quick. They typically send out coupons to my email each month that can save some bucks, which I appreciate since dry cleaning and pressing services aren't cheap. They offer a nice range of services and I love being able to both drop off and pickup my items anytime day or night with their convenient automated system. The times that I've interacted with the staff there had always been very positive too. After trying several other area dry cleaning businesses when I first moved to the area, this place quickly became the one I have stuck with for the past several years.

UPDATE: Cudney's responded to my review stating that there was no way of knowing if they could…read moreclean my curtains without seeing them first. The person resresponding to my post obviously didn't read it all the way through as I clearly stated that I was glad they didn't attempt to clean my curtains if they were concerned doing so might damage them. My complaint was how they returned the curtains to me, as evevidenced by the photos I attached. How hard would it have been to fold them, as I had before delivering to them? Or how about draping them over a hanger? Anything other than throwing them in a plastic bag in a heap. At least have the professional to admit your error.

The guy was awesome. Took my jacket and got it back in less than 24 hours so I could wear it to an…read moreevent. Not to mention it did not look great going in. Highly recommend !

i've been going here for several years now and I've always found the best prices the service best…read more by far.

They are very friendly, nice and patient. I love the lady who work there. However I'm really upset…read morewhen I see my husband take his over than a hundred dollar shirt back home. I attached a photo here. The sleeves has big wrinkles, which is new. It is the fist time this shirt be washed. My husband told me the lady said we can iron it ourself again later. But it looks doesn't can be repaired by wash and iron again. I would love to go this place for only regular clothes wash because the nice person and convenience position. --------------- update 1.17 they offer redo and my husband took the shirt to the store 1.20 my husband see the winkle still there and they say the shirt is old, but it only be wear once. Asked redo 1.23 I picked it. And the lady said it is BOSS's defective quality. She said owner emailed me to explained, I never get it. I leave my second email, and never get explanation. In the end: Will never go this place, they lie their customer when the first time give it to my husband. They said it can be ironed well. Called Consumer Protection and Federal Trade Commission. Both confirmed the cleaners responsibility. If you have same issue, file a form on FTC.

I have been using Cudney's on Hampstead Place for several months now--everyone is so very pleasant,…read moreand truly professional--it makes it a pleasure to do business with them. Moved up here from New Rochelle, and happy we did.