Even though we live on a main State Route road, we must be hard to find since our trash has gotten skipped numerous times since signing up with this company. Last week was the final straw, our trash should be picked up on Mondays, and since it was after a holiday weekend I thought maybe they were extra busy. Instead of being very apologetic when I called Thursday morning I was basically scolded for "waiting so long". And after being told it would be taken care of, our trash still sat out all weekend. I called this Monday morning and spoke to someone about a credit for last week - that was like pulling teeth. Then when I proceeded to say I'm also cancelling their service, I was told I might not be refunded for July (mind you, it's the 13th and it's only been picked up 1 time so far this month). Trust me, if I don't receive some reimbursement in the "4-6 weeks it takes to process those checks", they will be hearing from me again. Unless you like to be kept guessing as to whether your trash will actually be gone each week, and like picking recycling out of your ditch, and even like that sometimes a completely unknown company's truck picks up your garbage for them, go with someone else. read more