I've had a package sitting at this facility for 4 days and it still hasn't been sent out for delivery. My only conclusion after reading the other reviews is that this place is overrun by imbeciles. But hey, the guy from India said that it will be sent out soon when I called 2 days ago and I'm sure he knows what's going on. Geez, Fed Ex sucks. read more

Had a scheduled Delivery that I had to be present for from 6:15-8:15pm. I was outside the whole time with my 2 year old son, waiting. Looked online before I went inside, couldn't track the driver and there was no "delivery time" anymore. About an hour later I decided to check online and found out that they tried to deliver and didn't even bother to knock. They just left a slip, took a photo, and left. HATE FedEx because of this, and this isn't the first time they wouldn't deliver. read more

A three month supply of medication that was sent overnight in a cold package and delivered to the wrong address. Then they picked it back up from the wrong address and redelivered Monday HOT! Thanks for such great service! read more

Not that this review will help anything! This place has to be the absolute worse place for deliveries. Last year these asshats lost a 300 lb. gazebo that I was returning to Wayfair. How do you lose a large package? Let me guess, it was lost conveniently in the back of someone's personal vehicle and is now sitting in their backyard. Because it was never returned to Wayfair, I didn't get a refund from them. And needless to say Fedex refused to pay for after being lost in their facility, so $500 just given away. Fast forward to this year and I've been waiting for 3 days to get a door from Home Depot, they keep updating the sytem saying it is on the truck for delivery, then after the "supposed" delivery time, it gets updated to say "delivery not attempted" - 3 days now we've been playing this game. I have contractors waiting for this door to complete a job at my home and all we get is some click and bait bs from FedEx. And forget about getting resolution with customer service, like someone in India or the Phillipines is going to be able to give an update, they just look at their screen and tell you the same thing you've already read. That's the epitome of stupid. Why would I need someone to read to me, when what I need is a damn door. Then they have the audacity to say they are contacting the facility and come back and tell you the same crap that is online (reading to me a second time). Oh and top that off, they are reading to you with an accent so thick you can't understand them. What a joke... people need to boycott FedEx!!! read more

I really hate FEDEX. They delivered my package to the wrong house . I filed a claim and they closed stating they delivered it to the wrong house. I called them and uploaded the picture and they still said but it was delivered. You really have to be some kind of special. read more

FedEx Ship Center - They delivered my package to the wrong house . - Shipping Centers Near Me - Temple, Texas

Hell everyone has pretty much summed it up nicely. Sucks Sucks Sucks well the Temple division does anyway. My packages always make it to Temple from thousands of miles away but these idiots can't make it the last 30 miles to finish the job. Corporate Headquarters should shake things up in Temple TX and fire the person in charge of the cluster f#&k opperating that exist there. Yeah after you sit all damm day waiting for your delivery and I never fails they send you some made up BS email saying your package is now coming tomorrow but tomorrow you will get the same shit all over again and again and then they have the audacity to tell you why not drive over to there office and pick it up yourself...fire the person that runs the Temple office problem solved. If need be fire every driver and the manager. Because there is no problem until it gets to Temple. Do you even read the reviews you suck. I will not even order anything from any company that ships with FedEx. And as far as rating you there is not a negative side to the scale but you are definitely a negative 10 on a scale of 1-5 fucking joke and it ain't funny. read more

Said nobody was available to sign for the package even though it was my day off and I was home all day. I also have cameras as well as a doorbell camera. They never even came in my property. They just left a note in my mailbox saying nobody was home and to go pick it up. It should be fun telling them about it with all the bad customer service reviews about the employees up there. read more

I like FedEx but this place is always so slow. Location is really inconvenient too. Employees are polite enough but are kind of grumpy most of the time. No greeting upon entry. read more

Not the most reliable shipping and more expensive. Dont expect your package on a Saturday or Sunday if the weather is nice and your tracking will say "undeliverable due to weather" yea weather the driver has other things to do on a nice day. read more

I contacted Fedex customer service after my horrible experience of being treated like a juvenile convict at this business - I have not received any reply from Fedex at this time. From this point on all my personal, professional and business transactions will go to UPS and the Postal Office - Fedex has lost my patronage as well as that of my business and business partners due to their non existent customer service. read more

ordered a PS5, as soon as it reached this ship center; my package was stolen

If I could give 0 stars I would, this place is deplorable. I shipped two black fine art paintings to California and they were ruined. The paintings were not bubble wrapped nor marked as fragile. So unprofessional, I was so devastated about my shipment. I was looking forward to hanging my paintings in my home, so disappointing. Do not go to Fed to ship your fine art! read more

Unfortunate experience as the employee was quite rude. There was only one employee working the counter at 10:25 am 12/18 and she was snippy and impolite to everyone read more

I was originally told my package would be delivered on Saturday August 15th. When I got home on Friday August 14th, I had a receipt on my door that FEDEX had attempted to drop off the package that I needed to sign for. I knew I wasn't going to be home on Friday which is why I scheduled it for the Saturday. I followed the instructions online (screenshot attached) and drove to the center at 6 pm to get my package. They closed at 2:30. I don't think this is a problem with the location, but more so a problem with the FEDEX website. However, if a business is open then it is a "business day" so why didn't they try to deliver the package on Saturday morning or afternoon? It is their business day that follow Friday, or are they on some other calendar system?? Also, I wouldn't be as worried about waiting two additional days for a package typically but it's my cellphone which is obviously a necessity in today's day and read more

FedEx Ship Center - Shipping Centers Near Me - Temple, Texas

I came to send a package to a company with a known relationship with FedEx. Cheryl Landry behind the counter did not know how to help me, which sometimes happens, but she refused to ask for help. I will definitely not be back. read more

Ok I order a dvd online and the tracking number said that the dvd will be drop off today by 3pm ok so I take a day off work and the truck go by my house and don't stop to check the house number them 2hr later I get a email that said that they can't find my address I'm so mad this is the worst company I lost a day off work and didn't have fun with my new dvd player how can a driver be so lazy read more

Drivers are liars. package rescheduled for next day, because driver said no one home. I've been here all day, he never stopped by. Called customer support 10 minutes after he supposedly stopped here, they offered nothing, spoke hardly understandable English. Fed Ex Sucks! read more

Another thumbs-down for FedEx Ship Center in Temple. If it were possible to give them no stars, I would have. This was my first and definitely last experience with FedEx. Period. My package was dropped off, I was given a tracking number, shared it with the person receiving the package, they inform me on day three it is still sitting in Temple. When I finally got through to Cheryl, she immediately went on the defensive! The only thing I had a chance to say was my name. She informed me my package was not there and she didn't know where it was. She then tells me that I cannot make a claim because I wasn't the actual shipper (turns out they were and THEY would have to make a claim!) I don't like making accusations when I don't have the whole story , but this woman is a thief, a liar, or simply incompetent! Maybe all the above. I do have something positive to comment on. The other people at FedEx I spoke with were very helpful. They went above and beyond my expectations. Too bad this one bad apple will ruin the entire bunch. If you're considering sending a package via FedEx Ship Center on Kegley Road in Temple, don't. read more