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Littleton, CO

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FedEx Ship Center

1.7 (39 reviews)
Closed • 8:30 am - 7:00 pm

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6 years ago

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3 years ago

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6 years ago

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6 years ago

The worst. This facility has lost so many of my packages. They could care less and the 800 number is a joke. Never go with fedex.

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4 years ago

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10 years ago

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13 years ago

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11 years ago

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7 years ago

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14 years ago

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9 years ago

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8 years ago

I have the best service at fed ex my pkgs always get there in great condition, and fast

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5 years ago

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9 years ago

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11 years ago

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10 years ago

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4 years ago

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7 years ago

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8 years ago

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15 years ago

FedEx... Not much to say. One time they had to search for my package for 20 mins to find it in the warehouse.

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10 years ago

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9 years ago

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11 years ago

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10 years ago

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Ask the Community - FedEx Ship Center

Review Highlights - FedEx Ship Center

“We ran into a big snafu thru Fedex when trying to get more exact details on a shipment.”

Mentioned in 2 reviews

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The UPS Store

The UPS Store

(77 reviews)

Hampden South, Southeast

Had a couple of packages to drop off and send to a seller, Kenneth was attending me today and was…read morevery helpful and informative. was patient and helped me process all of my packages. very kind and respectful individual, definitely coming back for any of my future UPS needs. great work Kenneth!

I paid approximately $200 for guaranteed next-morning shipping and ended up with ruined medication…read moreand one of the worst customer service experiences I have ever had. I shipped medication to Phoenix that required refrigeration, which is why I paid for next morning delivery. The tracking history showed no delivery attempt on the promised day. The first attempt was not until the following day. My husband did not answer the door during that second day attempt. I acknowledge that, but the attempt happened a full day after the delivery we paid for was supposed to arrive. After that, the package was lost for over a week, and the medication, worth more than $1,000, was ruined. My husband called this store to seek a resolution. He told me that during that conversation, the owners called him a thief when he said he would dispute the shipping charge with our credit card company. Approximately 20 minutes later, I went into the store myself to request a refund of the shipping charge. Both owners, a married couple, were there. Once they realized who I was, I found them immediately dismissive and rude, particularly the female owner. They repeatedly emphasized that UPS Stores are independently owned franchises and said they were not responsible when UPS failed to deliver next day. They told me I needed to call the 1-800 number because UPS itself would have to issue the refund. At the same time, they insisted I would not receive one because the delivery failure was not their fault. I understand that a locally owned store does not control every step of a package's delivery. However, explaining the refund process professionally is very different from arguing with a customer, dismissing the tracking information, and insisting that pursuing a refund is pointless. The owners had a printed copy of the tracking history and repeatedly pointed to the attempted delivery. That attempt was on the second day, not the promised delivery day. Their printout appeared to be cut off, and they continued using that second day attempt to argue against my complaint instead of carefully reviewing the dates. When I mentioned disputing the credit card charge, I was also accused of stealing. I was requesting a refund for a guaranteed service that had not been completed on the promised day. Being accused of theft over that request was insulting. The male owner then said words to the effect of, "If $200 is so important to you, let me give you cash right now." He even took out his wallet! Customers were coming in and out, and I found the remark condescending and embarrassing. The issue was that I had paid for a specific, time sensitive service and expected my concern to be handled respectfully. Ultimately, UPS reviewed the tracking history, recognized that the first delivery attempt had not occurred until the second day, and sent me a refund check. Despite the owners' insistence that a refund would not happen, UPS issued one. That refund addressed the shipping charge. It did not undo the loss of the medication or the way I was treated at this store. I rarely write negative reviews, but this experience deserves an honest account. Delivery problems can happen. What I cannot accept is being belittled and accused of stealing while trying to resolve one. The owners may not control UPS delivery operations, but they absolutely control how they treat their customers. Stay away!

FedEx Ship Center - shipping_centers - Updated October 2026

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