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    The UPS Store

    2.5 (33 reviews)
    Closed 8:30 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Recommended Reviews - The UPS Store

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    11 months ago

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    1 year ago

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    2 years ago

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    Local

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    3 years ago

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    2 years ago

    The folks that work here are always so kind and attentive. I always am in and out and have a great experience every time.

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    3 years ago

    The people are always pleasant and make life easy! Only store I go to and there are a handful in my area.

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    3 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    4 years ago

    Don't come here. Rude, can't be bothered. Couldn't leave fast enough. Will not come back. Went to fedex nearby, much friendlier.

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    6 years ago

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    4 years ago

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    4 years ago

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    9 years ago

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    5 years ago

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    10 years ago

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    6 years ago

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    4 years ago

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    9 years ago

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    10 years ago

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    6 years ago

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    11 years ago

    Linda is super awesome and nice! This is a great UPS store!

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    7 years ago

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    9 years ago

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    9 years ago

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    8 years ago

    Went this week and met the new store managers. They were incredibly friendly and helpful.

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    12 years ago

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    10 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Rachel (I think) was a nice manager that helped me with a multi box return to amazon that amazon royally fucked up.

    Mentioned in 2 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (33 reviews)

    Southeast

    1-Star Review - UPS Store #0936, Denver (1685 S Colorado Blvd)…read more I had one of the most ridiculous customer service experiences I've seen in a long time at this UPS Store location. I stopped in simply to ship a package. When I realized the store charges $9 just to pack the item, I decided to buy the box from them and pack the item myself, which I did right there in the store. After finishing packing, I went to the counter and asked the employee Devon (#275775) for two small pieces of tape to close the box. He refused. I had literally just purchased the box from them and only needed tape to seal it. When I questioned this absurd policy and asked to speak with a manager, Devon told me he was the manager and that if I wanted tape I would have to pay the $9 packing service fee, even though I had already packed the box myself. That makes absolutely no sense. Instead of helping resolve the issue, Devon doubled down on it. I left the store without shipping the package. As I was walking out, Devon laughed and sarcastically told me "have a nice day." When I looked back through the window, both employees were laughing. Completely unprofessional. Once in my car, I immediately called the UPS customer support line, who transferred me to customer relations where I filed a formal complaint. I also followed up with an email and written complaint. UPS corporate actually supported my complaint, stating that this is not how UPS stores should treat customers, especially when the customer already purchased the packaging from the store. Later that same day, I went to another UPS Store nearby. The employee there apologized for the experience, packed the box properly, added internal protection for the item, taped it, and did everything free of charge. She even told me that this is not the first time customers have come to them complaining about this particular location (#0936). That says a lot. UPS corporate has already emailed me with an apology and stated they will look into the behavior of this young manager, Devon. Bottom line: This situation was completely unnecessary and easily avoidable. Refusing a customer two pieces of tape after they bought a box from your store is petty, hostile, and terrible customer service. I will never return to this location again, and I recommend going to another UPS Store if you want to be treated with basic professionalism.

    Not sure about the other negative reviews, maybe most are old, but this was my first experience…read morewith this UPS store and it went great! I had to do a few Amazon returns and called ahead of time to make sure this location accepted them. The gentleman I spoke to was informative and prompt. When I got inside the store, the line was almost out the door and I thought I'd be waiting an hour. Not the case! The store representative was quick and efficient with each customer, including myself. He was friendly and helpful. I've never done returns before so he suggested packages and helped me print my label. I recommend this location for all of your shipping needs!

    The UPS Store - shipping_centers - Updated May 2026

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