I was in a tough spot having purchased something in Appleton WI that didn't come with shipping!!!…read moreIn Hail Mary, I reached out to Postal Express and More. They offer a service to go pick up the item, package it up, and send it to me!!! Robin was super helpful and kind helping me fix my mistake. She was wonderful. Strongly recommend this store. You can't get service like this anymore.

My first experience at this location was wonderful. The owner was very helpful and friendly…read more Unfortunately, I learned tonight that they are NOT at all happy to accept large FedEx Packages. You need to get there before 4pm on a Friday otherwise they have to store them until late on Monday when the FedEx trucks pick up again. I can understand their frustration with space, but what did they expect when they became an authorized FedEx drop off location? The owner's wife was clearly very upset with me. I felt about 2 inches tall. We will NOT be returning to this location in the future...

Great customer service. The shipping was very efficient, and the person I worked with was very…read morenice, much more so than competitors. Saved me a lot of money!!

They are wonderful employees and are alway there to talk me through sewing and any embroidery…read moreproject. They will give you a great price if you are interested in buying from them. I have purchased all my machines and craft supplies from the store. Say Hi to Jean when you go in!

Bad service overall, will never go back. 3 workers in the store, 2 ignored me, the other was busy…read morein an aisle, When she came to greet me, she negated everything I said. They had advertised classes before on facebook, but she told me they never did and would not help me unless I bought a $900 machine. hmmm, won't be going back there.

My family has been using Premier Express for many years. The friendly staff always "goes the extra…read moremile" to pick up and deliver our dry cleaning quickly and with care. Their service is impeccable and convenient. I highly recommend Premier Express!

Great staff to work with each time I've gone there. Hours work well with my schedule.read more

I don't know if the guy is the manager (short guy) or what, but he was being so passive aggressive…read moreto his customer service lady (red head) and treating her like utter trash - really inappropriate, condescending, rude, you could just tell he was doing everything in his power to make her uncomfortable. The work they did was subpar, and the has been in the past as well. I just thought I would give them another shot, but I was so unnerved by that interaction with staff, I won't be returning, and I hope that girl gets out. If any of my friends were in a relationship with anyone who treated them like as gaslighty as that guy was treating her, I'd help them move out ASAP... but coming from a boss? Absolutely not. Go pick on someone else. She was extremely competent, from the couple times she was there when I was. The others... demoralized doesn't begin to cover it.

Started in December when i purchased a new phone. The guy deleted my new phone off my account…read moreinstead of my old one. Then couldn't fix it. I had to go to a corporate store to get it resolved. Forward to now. My phone has a screen hardware issue. I went in to get it fixed. They couldn't get Verizon to authorize a replacement asap so I was to get a follow up. WHICH NEVER HAPPENED!!! No calls. Even worse, no reply to calls and voicemail I left. Or even reply to text messages I sent. Horrible. Mike there found I was being double billed for my iPad. But can't refund it. He "fixed it" only for my iPad service to get shut off. I was to call or text of that happened. I did both. No reply. There are numerous other Verizon issues I'm dealing with but this location started the problems and won't resolve them for me. Sad. I've been with Verizon for just a few months shy of 20 years. I'm moving to another carrier because of this crap.

Contacted Verizon. Wow... what a maze when u call for help to get a live person. I ended up on…read morechat. Provided that case number as instructed and didn't get any help at all. NO HELP AT ALL. Service from Verizon isn't the best. And I literally didn't get anywhere in chat. It also took forever to get verified and they couldn't find any case number I provided. I went to Verizon about 2 months ago. They had a deal for buy one get one phone free and the unlimited with free Apple Music. Then Free Disney plus. I was paying with my other carrier 95 a month. I told them I am a disabled veteran and can't afford much more than that. Well I ended up paying 230 that day. Then 2/3 weeks later I got a bill of around 350. I had to drop the unlimited. I had to drop the dinsney plus. I also was told i would get a military discount. That is a lie. You have to subscribe to some thing to get that military discount. This Verizon store cares only about in thing and hat is making a commission and sales. I would avoid this place. And I have talked to Verizon a few times before I got this case number and No one at Verizon when u can or chat with them cares. I wish I could drop them but now I am stuck for the next two years. In a plan and with phones I seriously can't afford.