A little tricky to find if you're not familiar with the location, but the service was so fast! And…read morevery friendly. I walked in had her scan a barcode and had to pay $3 for packaging but other than that I was in and out in less than 5 minutes:

Everyone is super nice here and they are always incredibly quick, no matter how many guests walk in…read moreat once. The store is clean and spacious and there is a good amount of parking. It's also in a decent location.

Great customer service! First time at this location. I've been inside their Higland, IL a few…read moretimes. They also have a store in bethalto, IL. I came here to mail out some important documents. I picked out a big envelope, but the guy said I could downsize to the midsized one. That helped and saved me a little $. The only slight set back was they don't have certain contracts with ups. So I couldn't mail out my already prepaid item for Amazon. I had to go to the ups in dierberghs which isn't too far away. I'd come back to ship here when needed. It's in a lot with other stores. But their lot doesn't get super busy.

Great prompt service. And no waiting or lines to fall into. Parking was a bit of a hassle but…read morewalking to location did me good.

I use my PO Box for business. But I am disgusted by the behavior of a particular employee named…read moreJennifer. She was so nasty and so rude that I absolutely refuse to utilize this office. The rest of the staff - super sweet. Often, I don't go to the box during business hours so the only staff I've had the pleasure of speaking with are the manager and another gentleman. This lady, however, has an evil spirit about her and I hope she understands that karma has the last laugh. Unprofessional, condescending, and dismissive as if she is better than the next Jenny "off the block". Using her boss as a shield for her disgruntling behavior. Jenny you might be a better fit for Waffle House with that demeanor. Have a bless life - you need it. Maybe one day, if you pray and work harder, your pay will put a smile on your face!

Lov the the staff always very nice , helpful and thoughtful answer all ?? Plus very clean!! So…read morefriendly

Ran in here while running errands in Fairview Heights to drop off a box that already had postage…read more I've been here before and they were quick and efficient with the scanning and the receipt. It's a great location in the middle of all the other Fairview Heights stores.

Two day rate to New York from Chicago for once once package was 119.00. wanted to charge me a aur…read morecharge for putting my information in the system, additional 24.99.

We did a same-day rental with them. The staff were polite and explained everything clearly. The 12…read morefoot moving truck was in good shape and didn't have any maintenance issues. Most importantly, there was no funny business or "hidden fees." The 79c per mile does add up - we drove 76 miles and our final bill was about $80. But this rate is comparable to any moving truck rental. We topped off our gas, and they did not add an additional fueling fee. Would use again if we need to move large items.

Great service. I rented the pickup truck to go get my bed frame, mattress, box spring. The truck…read morewas very neat. Not a single problem all through. Great customer service too.

When I lived in the area, I would regularly frequent this place to ship items to family overseas,…read moreother parts of the U.S., and more. It was convenient, affordable, and relatively fast. I recommend this place without any reservations.

I've been coming here for years. Generally quick, small stops. Usually for UPS drop-offs. AIM is…read moreconvenient, clean, easy to navigate, and the man who runs it (I believe the owner) is helpful and reliable. I am extremely surprised by the other reviewer who stated that he was rude and disrespectful. As a frequent customer, having talked with him myself on numerous occasions and having seen him interact with plenty of other customers, I have never seen anything remotely like this from him in the past. I can't speak to what actually happened that the other reviewer is talking about but that probably is not a fair representation but definitely is not the norm.

The UPS store in Shiloh is fantastic. Regardless of what you need, you are in and out in a matter…read moreof minutes. The staff is knowledgeable , friendly, helpful, efficient and courteous. The staff focuses on what you need and takes care of you.

Jim was rude, arrogant, and thoroughly ill-tempered. I have been a customer of this UPS store for…read moreseveral years, but will NEVER go back again! When customers become an inconvenience to retail businesses, it's time for them to consider another line of work!

Constantly have to clean up a mess after they cut. I have explained to the owner it's not my job to…read moreclean up after they cut the grass and I get home from work but 3 out of 4 cuts a month I have to clean up a mess on my porch and sidewalk and yesterday 8 feet up the front of the house I had to sweep because they plastered the house with grass. I have spoken with the owner about these things and he says it won't happen again and it just continues. This company has NO RESPECT for its customers. He also drove his big commercial mower right next to my A/C condenser right after being serviced and blew grass all up in it after I asked him not to and when I confronted him he said he didn't but I was standing at the window and watched him. I'm easygoing and just ask for Common Sense decency when he cuts the grass but he just blows smoke up my backside and continues to do a poor job. I guess I'm going to start cutting it myself.

From the owner: Commercial and Residental Lawn Care and Landscape Service…read more Free Quotes Services We Offer Mowing - Hedge/Shrub Trimming - Landscape Maintenance - Aeration and Overseeding -Planting- Mulching - Landscape Construction - Lawn Clean ups - Snow and Ice removal - and More.