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    AIM Mail Center

    3.7 (3 reviews)
    Closed 8:00 am - 6:00 pm

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    6 years ago

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    9 years ago

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    11 years ago

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    The Bike Factory - The Bike Factory logo sign inside the shop.

    The Bike Factory

    (18 reviews)

    $$$

    I wanted to get a kick stand put on my husband's bike as well as get the seat lowered as a birthday…read morepresent. The bike factory took care of me and got it all done quickly while I waited. I purchased some lights for his bike also. They were helpful and friendly and I REALLY appreciated him helping me get the bike back into the car because I really struggled getting it in there! If we need anything in the future, we will definitely come back to The Bike Factory!

    Came here for the first time last week and dropped off our bikes for a tune-up, tire rotation and…read moresome professional TLC. We picked them up a couple days ago. We have ridden for two days now. Excellent, work Alec. We are absolutely satisfied with the work done, and look forward to an ongoing mutually beneficial relationship. This business is just the right size, professional enough, with the required equipment/technology/skill to handle modern bikes, but small enough to call you by name and care about what they are doing for you. I have been riding for years, and owned a few different bicycles. Each year the bikes have gotten a bit better, and the needs for a competent professional to help me take care of them has grown as well. Very comfortable with trusting this business with our needs. I had taken the bikes apart to ship them on our move from MD, and put them back together. They were okay, but just a bit wonky. Alec returned them to like new condition, everything is smooth. He even fixed my wife's chain rub problem that we have dealt with since we bought it, and three different shops back in Maryland.

    Edwardsville YMCA - Niebur Center

    Edwardsville YMCA

    (7 reviews)

    I had been going here for a year as a family plan member on my sister's account and while sometimes…read moretheir computer system has had trouble finding me we have always been able to show proof with our phone login account and been able to continue on our day. Today however when this issue came up, an older woman named Mary Ann was adamant that I was not listed on the account and could not stay. We showed the phone login that clearly lists me as a family member on the account and showed the email from a year ago where I signed the appropriate waivers. Mary Ann informed us that all of that didn't matter, and when we told her we had been doing this for a year with no issues she responded with "well then we fucked up. But there's smart people working at the front now". And during all of this the two younger girls working the counter were making rude side commentary and giving our family dirty looks. We insisted a manager be contacted but when Mary Ann called the manager she openly lied with us there stating we were refusing to sign waivers. We called her out and said that isn't true we are fining signing paperwork again but Mary Ann also insisted that we would only be allowed to have me with them this one last time even with the paperwork. So we left, cancelled the membership and will be going elsewhere. The entire experience was bad enough but with the kind of language Mary Ann used and the disparaging comments about previous workers clearly show this is not a family friendly establishment. I'm also not unconvinced that some of the attitudes stemmed from their personal discrimination opinions as it was also obvious my sisters are part of a same sex marriage relationship.

    Not properly co-ordinate even not proper staff to reschedule lessons if someone is sick and they…read morewant to cancel .

    AIM Mail Center - shipping_centers - Updated September 2026

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