I've used this facility a handful of times to ship out via Fed Ex without any issues ever.

People the work here apparently they hate what they doing, they even talk bad about costumers in front of me, and im a costumer! Referring to us if we can't read, throwing me my receipt, this two ladies desperately need to find another job instead been treating with costumers. read more

Terrible. Can't believe how bad this fedex is. They came to my house and didn't bring my package.

I can't begin to thank the sweet girl at the counter who helped me today. She was calm, patient, helpful, efficient and absolutely made my day. Received files, adjusted them for me, and had them printed promptly and perfectly, despite it being really busy this morning. Thank you so much for your help. read more

The other reviews are very unfair, these people took the time to help me print out an art project and were very precise about asking exactly what I wanted done and I got extra credit on my grade for the project because they helped me. Side note, anyone who gives negative reviews based on what the employees are wearing need to shut up and mind their own business. read more

I don't normally leave negative reviews for businesses, but I was so startled by the poor service I received at this FedEx location today that I felt I must. I came to the store to process a return for two extremely large and heavy pieces of furniture purchased from an online retailer. One of the boxes, which contained a loft bed, was eight feet long and weighed around 300-350lbs. The other contained a dresser and weighed around 75lbs. Knowing that I couldn't get the items out of the truck bed on my own, I went into the store and asked if someone could help. There were four employees working and three of them were strong-looking guys who could have easily helped a 5'2'' girl carry in 400lbs of furniture. Instead, the girl behind the desk gave me a little cart (tiny) to wheel in my 8ft-long package and left me to do it on my own. It took me a good 15 minutes to drag it out of the truck bed and try to maneuver it onto the little cart. Then, I had to wheel it in. Because it was so large, it got stuck in the door. And, because it was so heavy, I had a hard time shifting it to try to get it unstuck. Did the employees help? Nope. They sat behind the desk and watched me very clearly struggle. They sat on their little perches, talking, until I'd struggled to push the packages all the way to the desk. It was absolutely ridiculous. I can count on one hand the number of times I have experienced such horrible customer service from a retail establishment. I am going to contact the furniture company and suggest they switch their preferred vendor from FedEx to UPS Freight. If you can, avoid this place. read more

If i could give this branch 0 stars I would! Horrible costumer service!doesn't even give you a curtesy call if delivery is going to happen or not. read more

Imagine my surprise when I learn this place is closed on Sundays. What Fedex Kinkos is closed on Sundays? This is just the icing on the cake for this place for me. Whenever I go in here, getting someone to help is like asking them to saw off their own arm and then when I do get help, I have felt as though I should have known how to do something or where something was. Nope, I wouldn't even work here, its obviously a culture thing, straight from the top. read more

Print jobs are extremely overpriced here. You would be better off to go to a local print company. This will no longer be my primary print source. read more

This Fed Ex Location has been great to work with over the last 5 years. We use their services 3 to 4 days per week. I have always been greeted with a friendly hello and have a nice day. Just wish the hours were extended a little more. read more

Sandi was just the worst, absolutely horrible customer service. Very smug and rude, was not helpful at all, and was extremely rude to the customer before me as well. She is the reason this store has 1.5 stars overall. read more

Super friendly and easy to work with! They helped me ship my laptop, which I was nervous about, but I'm totally confident it will get where it's supposed to go. Fed Ex is awesome - especially this location. read more

This FedEx Office location is awesome! In one week I had been to several FedEx Office locations around the Salt Lake City area trying to print a headshot and none of them could get it right. They also had super long wait times, seemed understaffed, and the staff that they did have weren't very accommodating. I went to the FedEx Office in Bountiful with low expectations, but left completely satisfied! The employee that helped me was fantastic and always showed me the print after it was done to make sure everything was just right and even reprinted my photo a couple times to make sure it was just what I needed. I'll definitely be going back! read more

I came in with a VERY sealed and taped box that I had to send to a coworker through my company. I asked them about the box and told them what was it it, they took measurements and weighted it and told me it was good to be shipped. I paid almost 100$ to have it shipped (out of my pocket). Then it got shipped BACK to my return address with a dangerous goods sticker. I went in to get my refund because they did not send it, and told me 'that's too bad you paid with cash' and did NOTHING to refund my 100$ or even give me any kind of information as to what measures I could take to get it. I call their customer service hotline and was told that they couldn't do a refund, so I called another line and was on the phone back and forth for over an hour, about this. It is over a month since I paid and no one has helped me or given me any kind of answers read more

Horrible!! They tried to charge me double after their printer wouldn't print. Spent an hour here and their staff didn't know what they were doing. A total joke. read more

The manager dresses so unprofessional. She wears the LOW LOW pants that do not cover her ass and wears a shirt to try and cover what her pants don't. Everyone at all the other Fed Ex locations wear uniforms but her. Why is this? read more

My Package has been sitting in North Salt Lake, approximately 50 miles from my home, for 5 days and nobody can tell me why. Also according to the the tracing service it has been moved to various other SLC stations at least twice. By the time I get it will have taken 10 business days to get a package from San Francisco to my home. Some body is not doing their job. read more

Ask for pricing before you print stuff!!!!! I printed 5 - 5x14 cards doble sided and it cost me $25.00. The guy could have printed 2 on a page but didn't. Rip off!!!! Yes, i should have asked prices but come on.... I will never go here again. read more

HORRIBLE!!! FIND A DIFFERENT LOCATION!!! It took the Manager AND Assistant Manager OVER AN HOUR to try and ship 2 of our boxes - they ultimately called an employee to help them!?!?!!. We paid a fortune for delivery and one still hasn't made it....WHY? Because it was held for re-taping (which is a good thing as long as it makes it there and everything is in the box). Let me mention that THEY OPENED the box before it shipped and WOULDN'T let my husband re-tape it because THEY are the professionals. That was the box that was supposed to be Xmas for one side of our entire family and our oldest kids. Now I have to wait and see if they will even get it and if everything is there. Always had good experience with FedEx but would rather drive OUT OF MY WAY than return back to this store and the incompetent people that run it. read more