Love this company I got work done two times. Great company definitely recommend them.read more

The company contacted me quickly and followes up with a few questions and then we scheduled the…read moreappointment. Bryan showed up and performed the required battery replacement. He was courteous and helpful. Thanks!

Honesty Is Hard to Find--Which Makes It Worth Recognizing…read more I retired to Henderson, Nevada, in 2010. I love the weather, the active lifestyle in my 55+ community, and the fact that Las Vegas is only about 30 minutes away, offering countless restaurants, entertainment, and services. Unfortunately, living here has also taught me another lesson: the old saying "Buyer Beware" is more relevant than ever. Over the years, I have found that many businesses--whether in medical care, auto repair, legal services, home repair, or other industries--either overcharge for their services or fail to deliver what they promise. As consumers, we often have little choice but to trust the professionals we hire, making honesty and integrity more important than ever. To me, a truly exceptional business is one that takes the time to explain what is needed, treats customers with respect, performs quality work, and charges a fair price. In other words, it follows the Golden Rule: Treat others as you would want to be treated. Imagine how much better our communities would be if every business operated that way. While companies like this seem increasingly rare, I was fortunate enough to find one recently. I took my 2022 vehicle--with only 22,000 miles--to an auto repair shop that had serviced it several times before. I requested nothing more than a routine oil change. About an hour after leaving the car, I received a phone call informing me that they had discovered major front-end damage. I was told the vehicle was unsafe to drive and that the repairs would cost between $1,800 and $1,900. The diagnosis didn't make sense. My car had never shown any symptoms of front-end problems, so I decided to seek a second opinion. I brought the vehicle to Sonny's Auto Repair at 1000 Stephanie Place, Henderson, NV 89014. From the moment I called, I noticed a difference. The receptionist greeted me warmly, listened carefully to my concerns, and assured me they would be happy to inspect the vehicle. After spending 30 years in customer service, I know how much first impressions matter, and this one was outstanding. I dropped off the car and was told there would be an $85 inspection fee. Later that day, I returned expecting to hear the worst. Instead, I received some of the best news I could have hoped for. The technician--and even the owner, Chris--carefully inspected the vehicle and found none of the damage described by the first repair shop. In fact, the only problem they discovered was that the oil filter installed during the previous oil change had been improperly fitted and was leaking oil. They corrected the problem immediately. Then came the biggest surprise of all. When I asked what I owed, I was told there would be no charge. Chris explained that the repair required very little time and that he could tell how distressed I had been over the prospect of an unnecessary and expensive repair. Think about that for a moment. How often do you encounter a business that could have charged you for an inspection, recommended unnecessary repairs, or simply taken advantage of the situation--but instead chose honesty, integrity, and compassion? Those qualities deserve to be recognized. Because of this experience, Sonny's Auto Repair has earned my trust and my future business. More importantly, they restored a little of my faith that ethical businesses still exist. In today's world, honesty and integrity are qualities worth celebrating. If more businesses--and perhaps even more institutions--followed the example set by Sonny's Auto Repair, our communities would be stronger, trust would be easier to earn, and life would be better for everyone.

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

Dudes a good guy, did what I asked didn't try to upsell me. Got it done super fast at like 1/3 the…read morecost the dealer wanted. Would recommend to everyone. Thanks again man! -Kody P.s. Seems the sensor did fix the issue so far, been idling for about 6 minutes after a decent drive and no issue. Appreciate it!

Honest and great price! Very busy but he will help you. I wouldnt recommend any other shop!read more

I had an outstanding experience at Asian Imports in Henderson! I brought my 2017 Honda Accord in…read morefor its 100,000-mile service, and from the moment I arrived, everyone was professional, friendly, and helpful. I especially want to recognize Nicholas Chavez, the Service Manager. Nicholas went above and beyond to make sure I understood the services being performed and answered all of my questions. He was extremely professional, knowledgeable, and honest throughout the entire process. What impressed me most is that I never felt pressured into unnecessary repairs or services. It's not always easy to find an automotive business you can truly trust, but I absolutely feel that way about Asian Imports. I feel confident that they will treat me fairly, do quality work, and not try to rip me off or overcharge me. Thank you to Nicholas Chavez and the entire team at Asian Imports for providing such a great customer experience. I will definitely be returning for future service and highly recommend Asian Imports to anyone looking for an honest, professional, and trustworthy auto repair shop in Henderson!

Took our Honda in for an Alignment. I was able to call in the previous day and get it scheduled for…read morethe next. I came in waited an hour and once done they went over everything with me. Knowledgeable mechanics at decent pricing, what more can you ask for.

If I could give Silver State more than 5 stars I would, no doubt!…read more My check engine light went on and not knowing a thing about cars, I took it to O'Reileys for a diagnostic check. Once given the print out, I panicked because the thought of having to take it in to a mechanic scares me! I posted on the Nextdoor app if anyone knew of a good, reliable, reasonable mechanic that would not take advantage and try to price gouge. Hailey from Silver State reached out to me and provided her number so I could call her. I also received a referral to another mechanic who my boss told me to call but he did not make me feel very comfortable, acted like I was bothering him and rushed me off the phone so I called Hailey. BEST Decision ever! She made me feel comfortable, gave me pricing for the diagnostic part and told me to bring it into the shop. When I did, she was very friendly and explained the entire process to me. She called me that same day and gave the "bad" news and told me how much it would cost. As soon as I knew I would have the funds to fix it, I told them to do so. I received call and a text the next day from Tyson that said it was ready. When I went to pick up my car, I was given the paper. Tyson happened to be at the counter and he explained in full details what he did, any recommendation for other work that needs to be done (I knew there would be other work already), the processes for what it could be, etc. He was very friendly and nice! If your looking for a mechanic, I would highly suggest Silver State without a doubt!!

This is where I bring our car for maintenance & upkeep…read more The service is exceptional, with a friendly, knowledgeable staff. Prices are reasonable & the place is clean & neat. They always go over my car & let me know if there's anything I need to have repaired or replaced in the near future, giving me a chance to budget for those repairs & avoid a costly last minute fix. They also provide a discount for military. A copy of the local paper, free water or sodas & a light snack help to pass the time waiting for your vehicle to be finished. I like this shop & believe you would too. Looking for a new mechanic? Give Sliver State a try.

I have been a customer with them for over decade, I don't think the provide the value they used to…read moreoffer. It seems like its dealer price now , and they charge you for the diagnostic fee even if you do the work with them...not cool. Probably still an honest shop, but pricey. update: Thanks for responding. I understand your explanation that diagnostic work involves skilled technician time and has value. My disappointment is really about the change in how MVR handled this compared with my experience as a customer for more than a decade. In the past, I did not encounter a policy of charging a separate diagnostic fee when I had the repair performed there. What bothered me most was less the dollar amount than the decision to rigidly enforce the charge with a longtime customer. Even if MVR believed the fee was technically appropriate, I think simply saying, "You've been with us for many years, there was clearly a misunderstanding, so we'll waive/refund it this time," would have created tremendous goodwill. Instead, the experience left me feeling that MVR has become considerably more expensive and transactional than the shop I had relied on for many years. Unfortunately, preserving the diagnostic fee ended up costing MVR both this repair and a longtime customer. That is why I left the review I did.

I'm so happy that we found MVR. It was actually a recommendation from a body shop. My Honda was out…read moreof warranty so I decided I should no longer go to the dealer for service. Ardi was very thorough about explaining everything that was needed done or things I can do later. I took my car in for oil change and just a few other things. I waited in their waiting room and it was comfortable. It took two hours as Ardi predicted. Services here are definitely less costly than taking it to the dealer. Very glad we found an honest mechanic.

Awesome service. Was able to schedule and get car AC fixed immediately. Will def take my car…read morethere again.

Unfortunately, our experience with this shop was extremely disappointing…read more We originally brought our car in on June 29 to have the shocks replaced. After picking it up, we immediately noticed a clunking noise that had not been present before the repair. When we brought the vehicle back, we were told an additional part needed to be ordered. From there, communication became a major issue. Days passed without any updates, and our attempts to reach the shop went unanswered. However, after my wife posted a negative review, we received an immediate response and were told to bring the car back in. The new part was installed, but the problem persisted. At that point, we were told a "brand-name" replacement part would need to be ordered instead (why is he not using brand name products?). While we understand that repairs don't always go as planned, we were left without confidence in the reliability of our vehicle and received very little proactive communication throughout the process. By July 8, we still had not heard anything, so I called to check on the status. During that call, the owner informed me that the part had actually arrived the day before and that he was planning to call us to bring it in "within the next few days." After already waiting more than a week, this was frustrating. What bothered us most was the way our concerns were handled. When I explained that we were unhappy with how the situation had been managed, the owner immediately became defensive. At one point, he told me that he "isn't responsible for my emotions." When I expressed concern that we had been left without reliable transportation, he responded that the car was "completely fine to drive." Given the ongoing noise and unresolved repair issue, this was not reassuring. A quick google search proved that the statement was not only incorrect but negligible and could have caused major damage to the car. When I asked whether we could receive a refund and take the vehicle elsewhere, he said that refunds were not available. The conversation became increasingly unproductive and hostile, and he eventually refused to discuss the matter further because my wife had signed the paperwork rather than me, despite the fact that I was present when the vehicle was dropped off. Shortly after the call, he texted my wife and stated that after installing the new part, he no longer wanted to service her vehicle because I had been "rude" to him on the phone. To be clear, I never raised my voice, used profanity, or became disrespectful. I simply expressed that we were unhappy with how the situation had been handled and wanted to explore our options. Our frustration comes from the lack of communication, the delays, and the dismissive and defensive responses we received when trying to resolve the problem. Additionally, we were completely turned off by the fact that the parts he uses is not of good enough quality that would prevent this issue from the first place. It took three total installations to resolve the matter, the first two was with his own parts that failed, the third was with a brand name that worked. In the end, we were left feeling unheard, unsafe, and without confidence in either the repair, the customer service or the shop. Based on our experience, we would not return and cannot recommend this shop. EDIT: I had a feeling that the owner would reply. But as you can see, there's nothing that addresses the way he treated us just that he repaired the car. Yes, he repaired the car after failing to do so the first 2 times he worked on it. He let us drive off twice with an impaired car that was caused by him. Guess all that he cares about is doing the work EVENTUALLY, not doing it right or doing it well the first time. AVOID.

Good, quick service for smog and DMV. Deidre was awesome! The only issue I have is the tight space…read morethat it's in with the car wash. Very small footprint of a business but they are very friendly and professional. I am definitely taking my car back for either smog checks and maybe car washes too.

They're always busy! They all work hard and do a great job. I always get the full #1 car wash and…read morethey usually leave my steering wheel & every leather part very oily/greasy. I am upset they raised their prices, (but who isn't in these times) I used to pay $22 and now it's $27.

Luis is an excellent mechanic!! I'm completely satisfied with his work! He does quality work and…read moregot the job done quick! I'm very glad he we was flexible with my schedule and saved me time and money! He's the real deal! Very capable and reliable!Definitely highly recommended!!

Made contact w/ Luis on Monday, able to secure an appointment for diagnosis. Arrived early, great…read morecommunication direct to the point. Quoted labor and later that week was able to apply the part! Excellent communication able to convey future projects for repair definitely keeping this mechanic!! thank you Luis!!

I'm so glad I decided to stop here before spending a fortune at the dealership! The dealership was…read morequoting me outrageous prices for repairs, so I decided to get a second opinion at this local auto shop--and I'm so glad I did. From the moment I walked in, they were incredibly nice, helpful, and honest. Their quotes were so much more reasonable, and the service was honestly way better than what I experienced at the dealership. Sam explained everything to me, didn't try to pressure me into unnecessary repairs, and got everything I needed fixed at a price I could actually afford. He even walked me under my car and showed me exactly what needs to be repaired so I can see with my own eyes. It's hard to find a mechanic you feel like you can genuinely trust, but I definitely found one here. Honest, fair, friendly, and great service. I'll absolutely be coming back and recommending them to everyone I know!

I'm extremely disappointed with my experience here and the lack of communication and…read moreprofessionalism throughout the entire process. I initially came in for an oil change, during which they discovered a leak and recommended a repair. Unfortunately, I had to return twice because they didn't have the necessary part. I was told there had been an issue with receiving the correct part. During one visit, I waited over an hour just to be told to come back as soon as possible. I even took time off work to return, only to be told again that the repair couldn't be completed. They also recommended multiple additional repairs, so I ultimately decided to take my business elsewhere. The other shop I went to quoted me significantly less for the work, ultimately costing me approximately 50% less than what I had originally been quoted. After the repeated unsuccessful attempts to complete the repair, I requested a refund. Unfortunately, that became another frustrating process. Sam told me on three separate occasions that he would call me back with an update, but I never received any of those calls and had to reach out myself. When I finally contacted them directly, I was informed that the refund request had never even been submitted by the shop. After all the previous promises and follow-ups, finding this out was extremely frustrating. I have since received my refund, but the entire experience was unacceptable. Between the repeated trips, time taken off work, long wait, lack of communication, and difficulty obtaining a refund, this was far more inconvenient than it should have been. I understand that parts can be delayed and mistakes can happen, but customers deserve transparency, reliable communication, and accountability. Based on my experience, I would not return. I recommend getting a second opinion and comparing quotes before committing to multiple recommended repairs.