Just moved and had 1 Dentist for over 2 decades, so I was nervous about finding a really good one…read more I love this place. Everyone is so friendly, gentle, patient, and informative. The office was clean and bright, the services they offered were extensive and they have multiple locations so you can go to any office that is convenient to you based on the services you need. So glad I found a new dentist that I can count on for good cleanings and sensible, caring service.

Went here for a regular visit and was told I just need to get a few fillings…read more 1. Dentist drilled down my tooth all the way to the nerve to find out that it needs a root canal. My tooth didn't hurt and they didn't tell me about the need of root canal from xrays before the procedure 2. Referred me to a root canal place that didn't accept my insurance and wanted to charge me 2.5k for it 3. Promised me to call back and find an endodontist that can perform the procedure at their clinic 4. Never returned my calls or called me back I'm on my own now with a temporary filling at the end of the year to find a doctor that can perform the root canal.

I have been a patient there since I was in my early 20's, my wife and 4 kids also were patients…read moreover the past 20 years or so. We are dually insured through a Union and Tribe. They stopped taking our insurance and Susan has been so rude on the phone. We also just received a letter stating they are upping their rates. This last call with Susan I just don't think it's worth putting up with her snark tone and demanding statements to continue, myself and my family will move on. I will say that the tech's there are super awesome, they have nothing to do with this review.

They took me in so I could do some exploratory dental work and I wasnt even a patient. Very…read moregrateful!

Both my husband and I had initial appointments one hour apart with two separate dentists. We…read moreenjoyed our visits immensely. We appreciated the pre appointment paperwork was sent to us electronically prior which streamlined the check in process in the comfort of our own home. The decor, lighting, and seating in the office, along with the complimentary coffee, tea, and cold water were lovely and very welcoming. My husband is mobility challenged, and the doorways were wide enough to accommodate. There was a little children's table with books to help entertain the little tykes. We were thoroughly impressed with all of the staff members who took their time explaining everything. They have a "comfort menu" listing several spa like amenities that are free to choose from in order to make your dental visit as enjoyable as possible. I chose the warm, moist neck, wrap, the heat and massage on the dental chair, the aromatherapy with lavender, and the paraffin wax hand treatment, which were all special touches. For United States veterans, we were told that they do work with the VA in getting community care referrals. They also offer $50 referral bonuses. And lastly, I would like to say that they do have a large handicap accessible restroom, which was large enough for my husband's wheelchair. Thank you tranquility dental wellness. I have had anxiety with dental visits since I had an adverse reaction as a young child. Thank you, we are elated to have found a wonderful new caring dental practice catering to tranquil patient experiences.

This is the Sephora of dental offices. I am so glad I found this practice and that it is so close…read moreto my home! I see Dr. Arara. I desperately wanted a female dentist. She's amazing. The dental hygienists and assistants that she works with are all super kind and gentle. The "comfort menu" is truly that. Anything you think of that would help calm your nerves or make you more comfortable for your appointment is on that list. The noise of the tools was driving me crazy and they gave me noise canceling headphones. If you don't want to use theirs, they don't mind if you bring your own. Each room also has a monitor in it and they'll play you whatever show you want. I've only had to wait more than 5 minutes for an appointment once. There is rarely more than one person waiting at a time. They have TWO waiting areas! I've only had a billing once when they were switching platforms. My insurance didn't transfer over. But it was an easy fix and the staff were super helpful. You check out a totally private desk so the world doesn't hear all your business. I have nothing but great things to say about this place. If you have dentist anxiety, come here. You won't regret it.

Type of care: Excellent Care quality: Excellent…read more Office experience: Great Dental assistant Monica was the best with me. I've had her twice and she has made me feel better as a person and client every time. Dr. Noreen is great and caring as well. The ladies in the front are always welcoming and ready to help you. All my appointments here have been excellent.

I highly recommend this office! I was seen for a new patient exam today and the appointment went…read moregreat. They brought me back on time, did a great job with my cleaning, and the dentist addressed all of my concerns. Not only that but they were very nice and professional while they helped me. I will be making appointments for the whole family.

I absolutely love that their dentistry opens at 7:00am. I work at 8:30am Monday through Friday, so…read moreit doesn't create a hassle whatsoever. I'm a new patient, and the process was so easy. There was some confusion regarding my insurance, but the office staff were very patient and helpful with figuring the problem out. The lady that took my X-Rays was really polite and gentle. The dental hygienists were very kind and made me feel really comfortable as she was cleaning my teeth. For some reason, I had two. One that did the initial cleaning and another person did the polishing and flossing. Dr. O'Leary is a very sweet, knowledgable, and a very welcoming lady. I immediately felt welcomed and valued when I first met her. She provides great service and did an excellent job at explaining the procedures. I'm really happy that I chose this place!

I told the office staff the last three time I have been in to see Dr. Oleary that I do not…read moreappreciate all the "reminders" and asked them to stop sending them. This time I chose to ignore them. They cancelled my appointment today. We have been patients for 22 years. I can count on one hand the times I have had to cancel or change an appointment. We were one of Truyen's first families. She is topnotch. It is her front desk that needs improving. They just lost me as a patient. Steve Rosenoff

My husband and I both agree that this was our best experience at a dentist's office, hands down…read more Most of that is due to the cleanings we received from Heather...she is phenomenal! The best bedside manner you will ever find in a dental hygienist. I left with my gums intact and feeling clean & healthy. Thanks to her, we're not dreading our next cleaning in 6 months!

Called for a "new patient cleaning"..office never called back. The poor front office reviews are…read moretrue it appears. Sad.. but not surprising with an epidemic of dentists who have no ethics..especially in Yelm! It's all about the money honey!

I love this place! Which is amazing since, like most people, I am NOT a fan of the dentist. I…read moreavoid the dentist like the plague...which lead to root canals and a few extractions. Gross. I have never stayed with a dentist until this group. I have an irrational fear of needles which I understand is stupid since I have piercings and tattoos, but something about shoving a needle in your mouth to what feels like the the back of skull just freaks me out. I let Dr. Tammy know this and I now want her to do every shot I ever have to have! I'm not lying when I say I didn't feel most of them. The only ones I SLIGHTLY felt were the ones in the roof of the mouth, but I barely felt those as well. For comparison the last dental office that took a needle to the roof of my mouth had me literally jumping out of the chair in pain. That was the only time in my history that I had considered climbing the cabinets and hissing at a dentist like a feral cat. Dr.'s Victor and Tammy always have you laughing and feeling comfortable. The whole staff is great with their communication and has always been very helpful. Im very great fun I've found them.

I have been going to Cooper Point Dental for many years and have been helped by both Dr. Victor…read more and Dr. Tammy. Office is beautiful, reception is efficient, friendly, helpful. Very organized in terms of scheduling an appointment, short waiting time. Very helpful with insurance and options in that regard. Dr. Victor and Dr. Tammy are excellent dentists. When something is fixed, it is fixed correctly and I don't have to go back a second time. Everyone is caring.

They are awesome! I've seen 2 separate dentists there and they both went above and beyond! They are…read morereally nice and friendly. They didn't act snotty and they actually care. I'd recommend everyone go to Affordable Family Dental!!

I am extremely disappointed with Affordable Family Dental. My first (and only) experience with them…read morewas in September of 2024, and I'm still so upset about it that I felt compelled to write this review. I went there as a new patient to establish care, have X-rays taken, and get a cleaning. The receptionist was very standoffish and was under the impression that I had called to cancel my appointment (I had not). Despite arriving on time for my appointment, I was informed that there was not enough time for a cleaning and that they would only be able to take X-rays. This was frustrating, but not the end of the world. Dr. Dhanoa told me that I had a few cavities that needed to be filled, which was not a surprise, as I have always been cavity-prone. What did come as a shock, however, was when he informed me that I needed to have many old fillings re-done, amounting to 13 fillings altogether! This seemed odd to me, and I decided to get a second opinion from another dentist. I requested my dental X-rays from Affordable Family Dental multiple times - twice over the phone, and twice via email - and they never sent them to me despite my having filled out their records release authorization form. It was abundantly clear every time I called that the receptionist had no interest in helping me and could not wait to get off the phone. Two of the times I called in, she actually hung up before I had finished talking. I explained my situation to another local dentist, and thankfully, they were very understanding, were able to fit me in right away, and took a whole new set of X-rays for free (shout-out to Access Dental!). The new dentist said that I only needed to have the new cavities filled and that the other work that Dr. Dhanoa told me I needed was excessive. The impression I received was that Dr. Dhanoa was trying to squeeze as much money as he could out of my insurance. I also feel that his office is intentionally withholding my dental records. This is a violation of WAC 246-817-310 and HIPAA's 45 CFR § 164.524. Between this and the rude, incompetent front desk staff, I am flabbergasted that Affordable Family Dental has such high reviews. Something positive I would like to mention is my experience with the dental hygienist who took my X-rays, Stephany. She was very sweet and was aware of the discomfort that oral X-rays can cause. She worked quickly and told me to let her know if I needed a break. She was the bright spot in what was otherwise a frustrating and lackluster experience. While they have lost my business, I truly hope that Affordable Family Dental will take this feedback seriously and do better moving forward.