Not sure what happened here because I chose this place due to the positive reviews but had a…read morenegative experience. I then realized the positive reviews were from several years ago. They expect payment when scheduling before any work is done which is a bad sign and I definitely experienced some burnout vibes here: condescending attitude toward patient satisfaction, lacking empathy, and recommending work that I am not sure was necessary. Seem to care more about profit and really felt like they like the profit but not as much actually providing positive experiences here. Would definitely not recommend for anyone with dental anxiety. Regret scheduling here, and only really went because I didn't know Dental Health Associates in Lakewood started taking military insurance.

My dental hygienist was very gentle! Everyone is nice here! The clinic is clean unlike otherdental…read moreoffices. They take good care of me here.

Dr. Calvin Kim is an absolutely amazing dentist. I've had two appointments with him so far and he…read moreis a very general, knowledgeable, thorough, and kind Dentist to go too. If you're not sure on how to brush and floss he will teach you, he does seminars on how to brush and floss thoroughly. I had an appointment today with him and Stacey and they did an incredible job of making me fell welcome and comfortable. Thank you Dr. Kim, and Stacey for everything you've done for me today.

Dental hygienist were great but the front staff never got back to me with a price quote I requested…read more2 times and one had a tone. The dentist also filed down one of my teeth as I was complaining about tooth sensitivity. He did not explain clearly why he was doing what he was doing and even worse the unclear explanation he did give began WHILE he was in the process of filing down my tooth.

Best dentist I have ever encountered and at my age I have had many…read more Dr. Lingham and staff are very friendly and accommodating. I have had teeth cleaned and several crowns in my mouth replaced.

Ate some hard candy, pulled my cap off, called Olympia Smiles, they fixed it quick and didn't…read moresolicit me for unneeded work or surgery. Honest and straightforward, no B.S. Excellent work, professional staff

Had not been to dentist in 20 years. Dr. Harris and his staff were amazing! Won't be waiting…read moreanother 20 years and have already scheduled for my next visit in 6 months. Have found the perfect dental office for myself and my family! If you are looking for a new dentist, I highly recommend Dr. Harris and his staff!

I had not been to the dentist in 15 years, but I needed a broken tooth fixed. As it turns out, I…read moreshouldn't have been worried. The appointment was great - start to finish. The kind front office person fit me onto the schedule fast due to a cancellation. When I arrived, I noticed that they have lots of easy parking and a clean, safe office. Katie was upbeat and deft at helping me with xrays. Dr. Harris was very relaxed, personable, and did not judge. When it came time for the dental work, Dr. Harris' hands were steady, gentle, and precise with the instruments and he achieved great results. It was a breeze!

Office and Quality of care 0/10. Worst experience ever…read more Spouse went in for dental work, was belittled and did not feel comfortable. Got charged for exams and X-rays that weren't on the invoice. Submitted disputes with insurance and Lacey Modern Dentistry and then billed for different exams and X-rays not covered. Now I'm here I am speaking with debt collectors. If I could give negative stars, I would. Military beware. I hope they remove this dentistry from the network.

Exceptional care, exceptional staff, exceptional service, from the front desk to the dental chair!…read moreWe have never had a negative experience here. All 3 of our family members have been treated with respect, kindness, and consideration for our individual needs. The professionalism and caring of all staff really puts us at ease. All treatment is discussed in advance, and they make every effort to help you afford the care needed with several options for payment plans. We've had routine dental cleanings, deep cleanings, fillings, extractions, root canals, and bridges done here, and all dental work has been excellent. It is especially convenient abd comfortable to have so many options for care at one clinic. We wouldn't go anywhere else!

10/10 would recommend, they got us in at out quickly. Tyee Dental staff are so friendly and worked…read moreso well with my little boy who needed fillings.

While operating under the handicap of a water supply problem, they still showed poise and…read moreprofessional expertise. My appointment was for routine cleaning, but a physical problem (chipped filling) was discovered and plans made to economically repair it. Dental hygienist worked quickly with minimal gum irritation, and the doctor's review was timely and (thankfully) revealed no new caries.

I went in for an exam and teeth cleaning today at the Lacy, WA, location. The office is beautiful,…read moreand everyone from the front receptionist, dental assistant, and dentists is very friendly and professional. I would highly recommend them!

The receptionist Youni was so nice and very caring..I give her 5 stars. It was very clean and…read moreprofessional. I had been put on antibiotics 2 weeks prior to extraction. After extraction had to go to the emergency room due to infection and swelling. I had a fear of the dentist prior to this and now it's off the charts. Get a second opinion. A couple days aftermy extraction I posted a one star review. When I went to get my sutures remove I was told because of my bad review that they could not finish my dentures.I will be filling a complaint with the health care authority. I think it's unprofessional for a medical office to respond to these reviews like they do. A phone call privately as to not be in and violation of hippa. A very thin line. Plus if they're was an issue why have them come back at all. A BAD REVIEW AND THEY WON'T FINISH. I WOULD HAVE CHANGED. BUT I WILL WARNING EVERYONE.

Awesome! Friendly and easy to talk to. They explain what they are doing. Experienced in cleaning…read moreand know what they are doing.

DR. Collins, David, and the rest of the staff are amazing. I have SEVERE dental anxiety but this…read moreoffice with DR Collins and staff have been exceptionally patient, kind, and understanding. A dental office has gone from a place I dreaded to a place I feel welcomed, listened to, and taken care of. Thank You Light Dental Studios of Lacey.

My whole experience at Thurston Dental was superior. To start with, the office is spacious,…read moreattractive, and inviting. My dental hygienist was knowledgeable and friendly. The front office handled everything carefully. Dr. Sapp impressed me with the way he went beyond what was expected, and explained all the procedures well. I will be back to Thurston Dental office. Thank you for the excellent care!

I never imagined that I would ever get over the fear of going to the dentist!. I was just not able…read moreto get myself to go through my worst anxiety. Reasons for that but I went 10 to 12 years of literally not even wanting to think about it. I now wish that I could have met more dentist's like Dr. Sapp. Unfortunately I can't explain the fear that I had from previous experiences. Well I basically had no other choice but to get to a dentist ASAP. Teeth were not looking great and I was miserable. Well I had 2 options left.. lose all Teeth or possibly try saving what I could! I searched for the best Dentist reviews in my area. I absolutely don't know what to say because I am 100% without fear in this amazing office and Dr. Sapp is the most talented Dentist ever! From walking in to see Ivy and her sweet smile and beautiful personality all through the office of assistants and hygienist..... I will say that I absolutely love them all!!! Thank you for everything!!!!!!

We had 2 terrible experienced here. They refuse to provide services that were scheduled, twice!…read more Run away and don't use this location. We wasted 2 months on this place. In August, we were scheduled for a scaling and root planning. After driving 2 hours to the appointment, we were told the hygienist could not do the work unless the Periodontist was there. They also tried to tells us the work (two previous dentists told us we needed) was not needed. They also told us we could schedule placing the crowns without it. Today, 9/24, in route to the 2nd appointment for the crowns, we get a call the surgeon does not want to do the crowns because he does not want to take on the liability. They cancelled the appointment. A completely unprofessional place. Office staff was nice, yet if you want work done, do elsewhere.

After seeing the review, business called and said a refund for credit has been mailed.read more