I have been cared for by Dr Lasley and his team for several years now. The service is always been…read morereally good and the staff friendly. Recently, Dr. Choi has purchased the practice. The entire team stayed on, which says a lot about Dr. Choi. The other day I went in for a scheduled filling. They found, after numbing my gum and a few quick races with their brand new little x-ray gun (which makes it incredibly easy by the way) that there were a few small cracks in the tooth, but actually no cavity. Since I have terrible insurance right now and couldn't really afford to pay for the service, Dr. Choi said "no problem. We can defer this and there will be no charge for today." it is so refreshing these days when so much in life is so transactional. He just wanted to make sure that I had to care that I needed and that I could afford. This is a five star review. Thank you, Dr. Choi and welcome to the dental practice!

I had a bad experience with this dentist. I have decent/average insurance. It covers a cleaning and…read morecheckup, 1x annually. I went to this dentist and they took imaging that cost me $900. They then reccomended a different, more intensive cleaning, which was not covered by insurance. When they told me how much it would cost, I declined that procedure. They then declined to provide the covered cleaning. So, I essentially paid $900 to have a dentist decline to clean my teeth. Very frustrating. I know they don't provide this level of service to everyone bit this was my unfortunate experience.

I had to switch dentists when my previous dentist's office couldn't accept my new insurance. I…read morethought my previous dentist was fantastic and I was so bummed! Then along comes Dr. Winter to blow all my expectations out of the water. He may be Hollywood-handsome, but he knows his dentistry!! When he started to hint that a root canal was needed, I completely shut him down. He didn't argue with me. That's how gentle he is. His assistant Trish waited until I was ready for more info and she educated me, then Dr. Winter confirmed why this was the optimal solution for my particular dental concerns. More info always helps me make decisions like this -- vs. info that is scattershot and untrustworthy online. Trish gave me all the factual info I was missing. And then the hygienist Addie blew my mind with all the info she provided on how I can avoid spending more $ than necessary on the periodontal cleanings I need 4x a year. She really listened to all my concerns, and while she had my complete attention (meaning I couldn't yak since she was working on my teeth) she "brain-dumped" all the info I told her I was craving. She knows how to tailor her message to her audience. All without missing a beat as she cleaned my teeth. Great multi-tasker! Incredibly, she managed to turn my few remaining uncrowned teeth to an ivory to match my other teeth. Gone is all the yellow -- in a single cleaning! Why haven't other hygienists in the past done this for me??? Maybe because they were trying to sell me on whitening treatments I wonder? I can't take the risk of bleaching my sensitive teeth, and Addie totally sympathized. She gave me a crash course in protecting my teeth going forward. And last but most emphatically not least, this clinic has the most impressive technological advances I've seen at previous dentist offices. You'd think all this state-of-the-art technology would cost up the ying-yang but they really aren't any more expensive than the other dentists' offices I've dealt with. This is my very first Yelp review, because it's the first time I felt compelled to broadcast how great these people are!

I have been going here for years for the excellent service that they provide, and it is still a 10!read more

I went to a Bright now office years and years ago in Lacey, it went fairly well. I had been putting…read moreoff going to the Dentist for years due to my fear of dentist visits and dental work and unfortunately my teeth suffer for that. I needed some work done badly with a tooth and I called the Black Lake office and they had a walk in appointment time the same day. I can't tell you how at ease Carla made me in prepping for the Dr. She was reassuring, and positive and upbeat the whole time, and that helped tremendously. She was very apologetic about the Dr. being late but I was in NO rush, to so it was all good. When Dr. Prince came in he also was very apologetic about running late but he was meeting with the boss so I completed understood. Dr. Prince basically picked up where Carla left off, he explained in depth what was going on with my tooth, what my options were, and what best case scenarios and worst case scenarios looked like. I explained to him my history of dental visits and he said he completely understood and had been doing this for years (like what since he was 12) he didn't look to be older than 27-28? The worst part for me has always been the injection in my mouth for numbing, he assured he "had this" and he was on point. I felt nothing. Everything and I mean everything from then on was basically worry free. Dr Prince even had jokes, at the end of the extraction he said "ok here come the hard part" I immediately tensed up until he said "we are done" I couldn't believe it, amazing. It takes a lot to impress this old man, but I was blown away by the ease of it all. Dr. Prince and Carla are my DYNAMIC DOU of Dentistry and I actually look forward to going back for the rest of the procedures and follow up. It goes without saying, I will recommend any and everyone I know to Bright Now Dental and the Dynamic Dou. Thank you both. Mr. Calvin =c)

Showed up to schedule appointment, signed the waiver paperwork, sat down and then was told I could…read morenot get work done because they overbooked. Unexceptionable.

Requested an out of pocket cost estimate for a standard cleaning. They told me $377 includes an…read moreexam and xrays but not cleaning! They couldn't even give me a proper estimate for a cleaning.

I would and don't recommend this dentist!Think twice before going here,They don't stand behind…read moretheir work. They bill you for money you don't owe. I

Dr Jim is an artist! I've had a few old crowns replaced recently. Probably the most "painless"…read moreprocedures I can remember (and I've had a few). The crowns match perfectly and are perfect fits. Speaking of "perfect", kudos to Dr Telloian's team. Super efficient and even more so, friendly.

Up front, I want to say they have not worked on my teeth. This review is for the administrative…read morestaff. I was looking for a new dentist. This practice was not accepting new patients, but took the time to refer to to one that was, and I couldn't be happier with them. Good job on the community relations front.

Went here, and was very disappointed. Felt like the whole appointment was rushed. The dentist did…read moreall the work without the help of a dental assistant. Felt like that was very unprofessional.

From the owner: "We are fully focused on serving our patients and managing our community updates directly through…read moreGoogle Maps. Please visit us there for current hours, announcements, and patient reviews"

I have been a happy patient in this office for 10 years and just read all the reviews - they are…read moreeither 5 or 1 and I'm a 5! I do not like all the hygienists but have loved the ones I chose and you have that option to do so. I miss Dr. Russell but Dr. Bode is a fantastic and I'm getting to know Dr. Maynard all of whom have good judgment and have never over- diagnosed expensive procedures unneeded. I find the staff friendly, welcoming and billing smooth without a glitch.

Russell Maynard Bode Family dentistry is the best in town. I love the dentists and all the staff…read morethere are kind, caring and helpful.

I've been going to Fred Ellis's over the last several years. His customer service skills are…read moreexcellent. I appreciate that I was able to have input on the appearance of my dentures. The final result - an awesome denture showing teeth and improving my smile. Fred is an amazing denturist.

Avoid this business at all costs. I had dental work done there 2 years ago. Insurance and myself…read morepaid the bill in full. 2 years later out of the blue the new accountant there gave me a bill for over $600. I was told the old accountant made billing errors. Billing errors are not the responsibility of the customer. I had a verbal agreement to the procedure and paid according to the insurance company. Prior approval from the insurance company was received and costs were clearly stated. I was fraudulently billed for "enhanced" teeth cleaning when in reality it was a standard teeth cleaning as I have gotten all of my life. I had to refer this matter to the Washington State Attorney General and the Better Business Bureau. Sound South Family Dental & Dentures refused to cooperate with the BBB. The accountant provided a false statement to the AG's office. Avoid trouble and stay away from this business.

Dr. Lee is very careful and gentle with my mouth and makes sure that I feel okay before moving on…read more He is the BEST!!!

After recently moving to Olympia, both my husband and I were looking for a dentist and visited…read moreCapital Family. We booked a back-to-back appointments at the clinic, and the experience left A LOT to be desired. Both the front office and the care made us feel extremely uncomfortable and like they were after our $$ - we will be finding another dentist. Here are the "lowlights" of our experience: - The first time I called to set up an appointment, I was put on hold and waited for a good 25 minutes before I hung up. - My husband had an 8am appointment and was in there for about 1.5 hours before he was seen by Dr. Lee. - They took additional x-rays, but did not disclose that these images would have additional cost to us. We were not given a clear reason why this was necessary; they made it seem like it was standard procedure. - Dr. Lee seemed like a mild-mannered man, but he spent barely any time inspecting our teeth and was quick to suggest additional procedures. I was expecting a thorough dental exam like I got from my previous dentist. At this clinic, the dental assistant examined my teeth for a few minutes after taking the x-rays, then I was made to wait much longer than the time Dr. Lee actually spent with me. - Dr. Lee found 2 "cavities" in my husband's teeth, and he has never had cavities in his life. Apart from missing his cleaning earlier this year because of the move, he has regularly seen the previous dentist. - Dr. Lee suggested 3 fillings for me - one for a "recurring cavity" and two to cover a slightly receding gum. My previous dentist (who I saw just a month ago) never mentioned needing any of the fillings Dr. Lee suggested. - In addition to the fillings, Dr. Lee suggested cleaning to me. I had to tell him that I had it done in May, then he changed his mind and said I'd get it done in 6 months (which is what I would have expected in the first place). - I was charged some fees when I checked out, my husband was not (he had left after his appointment). When I called their office to inquire about the discrepancy, they said maybe my husband "slipped out" before they could settle the bill with him! In fact, my husband had spent extra time at check-out discussing his follow-up visit and the associated fees.

Dr. Kirkpatrick is careful, recommends only necessary treatment, is personable and really cares…read moreabout his patients. His staff is wonderful. He makes sure that you get the best results possible.

Really kind and happy people work here. Very pleased with the level of care and attentiveness.read more