I had a bad experience with this dentist. I have decent/average insurance. It covers a cleaning and…read morecheckup, 1x annually. I went to this dentist and they took imaging that cost me $900. They then reccomended a different, more intensive cleaning, which was not covered by insurance. When they told me how much it would cost, I declined that procedure. They then declined to provide the covered cleaning. So, I essentially paid $900 to have a dentist decline to clean my teeth. Very frustrating. I know they don't provide this level of service to everyone bit this was my unfortunate experience.

WODG are AWSOME! Broke a molar last Thursday and was in a lot of pain. Couldn't find an office that…read morewas open on a Friday! WTH! Popped in to WODG when I saw they were open, maybe they could squeeze me in. The office staff was so sympathetic to my situation and, boom, I was in the dental chair! Dr. Bohannon was professional and gentle, explaining everything to me as we went along. She gave me a temporary filling and relieved my pain...without charging me an arm and a leg, including x-rays! I am very grateful to Dr. Bohannon and her staff at WODG for their quality of care. They really made an emergency dental visit a positive experience! K Gradwohl

I had to switch dentists when my previous dentist's office couldn't accept my new insurance. I…read morethought my previous dentist was fantastic and I was so bummed! Then along comes Dr. Winter to blow all my expectations out of the water. He may be Hollywood-handsome, but he knows his dentistry!! When he started to hint that a root canal was needed, I completely shut him down. He didn't argue with me. That's how gentle he is. His assistant Trish waited until I was ready for more info and she educated me, then Dr. Winter confirmed why this was the optimal solution for my particular dental concerns. More info always helps me make decisions like this -- vs. info that is scattershot and untrustworthy online. Trish gave me all the factual info I was missing. And then the hygienist Addie blew my mind with all the info she provided on how I can avoid spending more $ than necessary on the periodontal cleanings I need 4x a year. She really listened to all my concerns, and while she had my complete attention (meaning I couldn't yak since she was working on my teeth) she "brain-dumped" all the info I told her I was craving. She knows how to tailor her message to her audience. All without missing a beat as she cleaned my teeth. Great multi-tasker! Incredibly, she managed to turn my few remaining uncrowned teeth to an ivory to match my other teeth. Gone is all the yellow -- in a single cleaning! Why haven't other hygienists in the past done this for me??? Maybe because they were trying to sell me on whitening treatments I wonder? I can't take the risk of bleaching my sensitive teeth, and Addie totally sympathized. She gave me a crash course in protecting my teeth going forward. And last but most emphatically not least, this clinic has the most impressive technological advances I've seen at previous dentist offices. You'd think all this state-of-the-art technology would cost up the ying-yang but they really aren't any more expensive than the other dentists' offices I've dealt with. This is my very first Yelp review, because it's the first time I felt compelled to broadcast how great these people are!

I have been going here for years for the excellent service that they provide, and it is still a 10!read more

Showed up to schedule appointment, signed the waiver paperwork, sat down and then was told I could…read morenot get work done because they overbooked. Unexceptionable.

Well, this is now my second attempt to go to this I was at the one at Black Lake and then I…read moredecided to go to Lacey because they told me they could extract my tooth that needs to go. It's in the very far back. Another doctor, I saw through a different facility also agreed that it needed to be extracted,she was unable to do the extraction because She knew it was in a very difficult place and trusted the surgeon to know .I really liked Lacey Modern Dentistry after all the nightmare between these two places they are the only ones who made sense and found my infection. I left one of these as well on Google I want to warn people, trust your instincts They will also try to upsell you on things you do not need. I even discussed it with another office and found out that this is something that they all do but not necessarily needed, these people do not tell you The truth . Today I go in because they can do the extraction come to find out that because the endodontist did not put in the notes that he had discussed with me that if I continue to have pain to have the tooth removed and that it could cause more infections down the line because it has bone loss and will continue to get infections if I had originally had this done in the first place I wouldn't be going through this nightmare, they will gaslight you and say they didn't say things they did and then when I told them that my other dentist I saw yesterday agreed that it should be removed. He doesn't want to do it because it wasn't one of his doctors in Brightnow ?? Like she's not a Dr too ? This is a tooth that will continue to give me trouble. It's almost like a wisdom tooth. It's so far in the back. I've never been so angry at a dentist office in my entire life and this is now the second office in Olympia /Lacey. These people don't actually care . They also tried to tell me that it was myofacial Pain .. for what two months? It's not jaw pain and I love how people tell me what I'm feeling. The fact that no one else caught my infection aside from another place that irritates me so much. When you advocate for yourself they make you feel like you're wrong. Stay away Trust the reviews and definitely do not trust their Google on their website. I'm sure it was all written by people they know. They also have past lawsuits. I think you get the picture

I would and don't recommend this dentist!Think twice before going here,They don't stand behind…read moretheir work. They bill you for money you don't owe. I

If you are scared to go to the dentist, this is the place for you! The staff at Precision Dentistry…read morewas kind, professional and patient with me. They allayed my fears and listened to all my concerns! The offices were absolutely spotless! They walked the delicate line between comfortable informality and total professionalism perfectly! I am so grateful!

Dr Jim is an artist! I've had a few old crowns replaced recently. Probably the most "painless"…read moreprocedures I can remember (and I've had a few). The crowns match perfectly and are perfect fits. Speaking of "perfect", kudos to Dr Telloian's team. Super efficient and even more so, friendly.

Up front, I want to say they have not worked on my teeth. This review is for the administrative…read morestaff. I was looking for a new dentist. This practice was not accepting new patients, but took the time to refer to to one that was, and I couldn't be happier with them. Good job on the community relations front.

Went here, and was very disappointed. Felt like the whole appointment was rushed. The dentist did…read moreall the work without the help of a dental assistant. Felt like that was very unprofessional.

From the owner: Nestled conveniently in Olympia, Washington, True Smile Dental welcomes patients from Lacey,…read moreTumwater, and beyond. Our experienced team of dental professionals is committed to providing exceptional, patient-focused care in a warm and inviting environment. With state-of-the-art technology like CBCT imaging, digital X-rays, intraoral cameras, and nitrous oxide sedation, we ensure accurate diagnoses, comfortable procedures, and efficient treatments.

I first visited this office after a dental emergency. A crown broke and they were able to fit me…read morein. Dr Bode, Dr Russell, the dental assistants, hygienist Joey, Tara, and many others do such an amazing job to help. They are not judgmental but offer helpful advice and encouragement instead of beating you up. The office is easy to get to and is very comfortable and clean. They also set aside time each year for charity dental work. They provide wonderful and caring service.

They damaged my tooth during a procedure and had trouble taking accountability. Always tried to…read moreupsell all my care.

I've been going to Fred Ellis's over the last several years. His customer service skills are…read moreexcellent. I appreciate that I was able to have input on the appearance of my dentures. The final result - an awesome denture showing teeth and improving my smile. Fred is an amazing denturist.

Avoid this business at all costs. I had dental work done there 2 years ago. Insurance and myself…read morepaid the bill in full. 2 years later out of the blue the new accountant there gave me a bill for over $600. I was told the old accountant made billing errors. Billing errors are not the responsibility of the customer. I had a verbal agreement to the procedure and paid according to the insurance company. Prior approval from the insurance company was received and costs were clearly stated. I was fraudulently billed for "enhanced" teeth cleaning when in reality it was a standard teeth cleaning as I have gotten all of my life. I had to refer this matter to the Washington State Attorney General and the Better Business Bureau. Sound South Family Dental & Dentures refused to cooperate with the BBB. The accountant provided a false statement to the AG's office. Avoid trouble and stay away from this business.

After recently moving to Olympia, both my husband and I were looking for a dentist and visited…read moreCapital Family. We booked a back-to-back appointments at the clinic, and the experience left A LOT to be desired. Both the front office and the care made us feel extremely uncomfortable and like they were after our $$ - we will be finding another dentist. Here are the "lowlights" of our experience: - The first time I called to set up an appointment, I was put on hold and waited for a good 25 minutes before I hung up. - My husband had an 8am appointment and was in there for about 1.5 hours before he was seen by Dr. Lee. - They took additional x-rays, but did not disclose that these images would have additional cost to us. We were not given a clear reason why this was necessary; they made it seem like it was standard procedure. - Dr. Lee seemed like a mild-mannered man, but he spent barely any time inspecting our teeth and was quick to suggest additional procedures. I was expecting a thorough dental exam like I got from my previous dentist. At this clinic, the dental assistant examined my teeth for a few minutes after taking the x-rays, then I was made to wait much longer than the time Dr. Lee actually spent with me. - Dr. Lee found 2 "cavities" in my husband's teeth, and he has never had cavities in his life. Apart from missing his cleaning earlier this year because of the move, he has regularly seen the previous dentist. - Dr. Lee suggested 3 fillings for me - one for a "recurring cavity" and two to cover a slightly receding gum. My previous dentist (who I saw just a month ago) never mentioned needing any of the fillings Dr. Lee suggested. - In addition to the fillings, Dr. Lee suggested cleaning to me. I had to tell him that I had it done in May, then he changed his mind and said I'd get it done in 6 months (which is what I would have expected in the first place). - I was charged some fees when I checked out, my husband was not (he had left after his appointment). When I called their office to inquire about the discrepancy, they said maybe my husband "slipped out" before they could settle the bill with him! In fact, my husband had spent extra time at check-out discussing his follow-up visit and the associated fees.

Dr. Lee always calls after a filling just to check up on me. I'm someone who is both prone to…read morecavities and horribly anxious at the dentist. Dr. Lee and the whole rest of the staff never make me feel foolish, even when I'm shaking or tearful. I also appreciate that my favorite dental hygenist goes out of her way to ask after my dog and my husband by name! Even if the information is written down in a folder somewhere, I love that she takes the time to look at it. That personal touch goes a long way in helping me feel less nervous.

Dr. Kirkpatrick is careful, recommends only necessary treatment, is personable and really cares…read moreabout his patients. His staff is wonderful. He makes sure that you get the best results possible.

Really kind and happy people work here. Very pleased with the level of care and attentiveness.read more