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Richmond, CA

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Alice L Chan - New Horizon Real Estate

Alice L Chan - New Horizon Real Estate

(10 reviews)

I have bought and sold homes for over 40 years across California and Maryland, and Alice Chang is,…read morewithout question, the most prepared and focused agent I have ever worked with. When I decided to sell my home in Sonoma, Alice came to our first meeting with exhaustive research and a clear, actionable plan to get the best price. Even though she was working outside her home county, her preparation was flawless. The results speak for themselves: my home sold within one week. Alice is now helping me find my next home, and she is just as impressive on the buying side--quick with disclosures and comparatives, and always providing sound, honest advice.

From our first meeting, Alice Chan demonstrated exceptional competence. She was professional,…read morefriendly, and patiently answered even the most complex questions. We decided to choose her as our agent immediately; our gut feeling was that Alice was the best person to sell our house. We highly recommend her! I knew selling a house was a complicated process because I knew absolutely nothing about it. Especially since my house was rented, I needed to discuss with the tenants and arrange for them to move out. Luckily, I found Alice and asked her to be my real estate agent. She alleviated all my concerns, managed the entire process smoothly, the tenants moved out successfully, and the house was put on the market quickly. We received offers very soon! I'm so glad I chose Alice; it was the right decision. As a seller, I knew nothing about buying and selling houses. A good friend suggested I contact Alice because they had previously used her services and had a very positive experience. Alice is the most considerate person I've ever met. She not only helped me sell my house but also gave me a lot of advice, helping me understand the process and important considerations. I think I've made a wonderful friend. Throughout the entire home sale process, Alice was more than just a real estate agent; she was our unwavering support, always there for us. She answered all our questions, kept us informed of the latest developments, handled all the paperwork, and represented us in negotiations. She made us feel like not just her clients, but her most important ones. Thank you, Alice, for choosing her as your real estate agent--you definitely won't regret it!

Marshall & Co Property Management - GORGEOUS REMODELED 3BR/2BA HOME--ALL NEW FEATURES!!!

Marshall & Co Property Management

(59 reviews)

I want to express my deepest gratitude to Sarah Jainchill for being incredibly prompt and…read morecooperative. She contacted me on Monday, and by today, I had signed the lease and moved in. Her communication between emails was excellent, and I felt fully supported. I also want to thank my wonderful neighbors, because the house I'm in now will forever hold my memories from the 12 years I spent in that home. My granddaughter was born there, and my two neighbors secured homes on this same street, so it's a beautiful story. I'm immensely grateful and wholeheartedly recommend her services.

BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!

The Cal Agents

The Cal Agents

(84 reviews)

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

I've been a customer with Cal Agents for two years, going on three now, and overall I've been happy…read morewith their service. Maria, my property management coordinator, is attentive, communicative, and helped make my recent lease renewal process smooth and seamless. I've found the team responsive, organized, and generally on top of things

Feagley Realtors - Jerry Feagley Owner and Broker BRE00312074

Feagley Realtors

(8 reviews)

I'm giving 2 stars, instead of one because everything started out nice and smooth. I met with Jan…read morewho took us to view an apartment available for rent in Point Richmond and she was very sweet. However, once we paid the application fee, we never got a call back or even the email she promised she was sending. I understand it's out of her hands if we got the place or not, but for $100 (application fee of $25 x 4 ppl applying) you'd think she could have at least given us a call or email to let us know. It's now been 2 weeks since we gave her the money and the last we spoke she hurried us off the phone and said she was 'about' to email us, however we haven't heard a single word. I guess it's a good thing we kept looking...

I really can't say enough about Cindi and Tyra of Feagley Realtors. First of all, you should really…read morebe comfortable with your agents. From the beginning, it was clear these women knew what they were talking about. After meeting several realtors, most of whom irritated me, I was overjoyed to meet Cindi and Tyra. This was my first selling experience and I asked a lot of annoying stupid questions. They answered each and everyone until I understood. They walked me through each phase and before I knew it I was closing in 30 days. It was such a great experience and I suggest anybody reading this to take my advice and don't waste time with other agents.Just Cindi Wilson or Tyra Wright at Feagley Realtors!

Feagley Realtors - commercialrealestate - Updated October 2026

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