5 Star Service and very clean store! Great selections of mobility products. They helped me to…read morepurchase new scooter. I'm really happy with it.

We couldn't have picked a better place to find a motorized wheelchair for my mom. Mary was so…read morecompassionate, understanding, and caring and she made a difficult situation and experience so much easier to deal with. She listened to our needs, treated us with dignity and care, she made a special connection- making us feel like we were more than just her clients. She kept the store open later and answered all our questions. This new motorized wheel chair has made a huge difference in my mom's confort, mobility, and independence. So happy we bought it from United Hone Medical. can't thank them enough.

I had a great experience purchasing a hospital bed for a family member at this store. Although the…read morebed we bought is available for a bit less money online, I am willing to pay more for that the fact that Kerring has an actual showroom where I could lie on the bed and try it out. They also had many different walkers, rollators, scooters, wheelchairs, motorized wheelchairs, lift chairs, etc., to try out. The staff are all very knowledgeable and accommodating. Finally, the man who delivered and assembled the bed (the next day!) took all the time needed to explain how it works to my elderly mother.

Everyone was friendly & helpful. Service was first rate! I needed a wheelchair for a family member…read morewho was being released from the hospital. They didn't have the size we needed in their rental inventory so they pulled a chair from the sales floor just to be sure I got what I needed right away. Chair was lightweight, good fit, excellent choice. Super friendly, minimum hassle, minimum paperwork. Will shop there again.

Karen was so very warm and helpful. She made excellent…read moresuggestions when we asked for advice and patiently had my daughter try out different reclining chairs as she prepared for her upcoming surgical recovery. Delivery of items was made on time with several phone calls on the day of delivery updating me as to anticipated time of arrival. I very highly recommend this business and personally thank you Karen for being so very kind to us.

Always helpful and friendly. Spends the amount of time you need to determine exactly what product…read morewill work best for your situation.

I have been looking for a zero gravity, lift recliner with leather like upholstery and found just…read morewhat I wanted at Martin Mobility in Georgetown. Jeff Miller was very helpful, informative and a pleasure in helping me find exactly what I was looking for. Turnaround time for delivery was very convenient.

Absolutely love this business. My brother is disabled and we had gotten a power wheelchair from…read moreanother national company about 19 months ago. This other company has been atrocious when the chair needed repairs. This time they told me in mid-November 2024 that they couldn't even evaluate his power wheelchair until February 2025 and then said it would be 3-4 months "to get parts". This is unacceptable when someone is 100% dependent on his power wheelchair to live in his home. So I went to Home Medical Equipment by the Kerring Group and they referred me here. It is apparently part of their company. That was last Friday. On Monday my brother's power chair was evaluated by an engineer (I didn't know this was even an option!), he was given a loaner chair and his chair is being repaired now. In addition, the engineer was able to address issues by brother has had that has caused him pain and tell him that he's on the wrong cushion and has an incorrect armrest. The cushion he had my brother try was immediately more comfortable. Holy smokes, they were wonderful! I'm so grateful to Alex ( the engineer) and Josh!

Very informative on items and service on repairs were efficient …read more I paid about 100$ more for my rollator that I love . Then a friend checked for pricing and found it to be cheaper on Amazon ! Still the service and comparison shopping , and any adjustments is what I would not have had through Amazon , so I am still happy with my purchase !

They listened to my needs and gave me just what I wanted. They made helpful suggestions. They had…read moretransport wheelchairs pre- assembled. The other products he assembled right there. These men were so courteous and knew their products. I totally enjoyed the experience.

My brother got his power wheelchair from National Seating and Mobility. They were simply multiple…read morehorrible experiences, one after another, from the beginning. When his chair started malfunctioning and National Seating and Mobility said it would be 5 months before they could schedule time to even evaluate what the chair needed, I desperately looked for anyone else who could help. I found Martin Mobility. Within 2 days they had diagnosed the problem and within a week had fixed it. Since then, they have continued to maintain his power chair, always bringing him another power chair to use for the interim. They are courteous, knowledgeable and such a pleasure to work with. I cannot recommend them enough.

The person who was there was very helpful and knowledgeable about the options. We were thinking…read moreabout getting a particular brand/model but after his explanation, we ended getting something else. The advantage of having a local store over rode the previous recommendation.

The staff at Mobility City (MC) are great to work with. No pressure just a lot of helpful…read moreinformation. My Father in Law has reached a time in his life where he's considering a "scooter". Getting harder for him to be on his feet for any length of time. My main concern is his ability to control it and maneuvering inside and outside the home. The guys at MC showed us "zero turn radius" powered chairs and some four wheel chairs with a pretty tight turning ability. The unit needed to be light enough for my wife to be able to toss in the back of our SUV. Yet sturdy enough to handle a 5'10 frame. MC has a nice selection of all types of assistance equipment and also the ability to rent if you want to "try before you buy". Purchase, rent or repair, your options are here at Mobility City. So give the guys a visit if you're in the need for power mobility equipment.

Scott and Richard came to my apartment today exactly on schedule, Scott accessed the damage to the…read morearm of my Zoomer mobility chair very professionally, and told me the part I would need to replace, They said they would be back tomorrow with the replacement part. I was very satisfied with their quick response to my call requesting a visit, their work while they were here, and their friendliness while they were here. I recommend Mobility City to anyone in the Austin area needing help with a mobility device, or needing to purchase a mobility device.

Recently, I purchased a third Handicap Ramp Van from United Access. This should be an indication…read morethat they treat their customers right. I just purchased the top of the line Sienna Platinum. This Sienna is by far one of the nicest vehicle I have ever owned. Isabel, the general manager has handled the last 2 sales. Steve one of the maintenance guys, is great, and always seems to have a unique fix for strange issues that come up. I haven't always been happy with the service especially when I tried to get a ramp check about 14 monthis ago. To be fair, Covid19 was still an issue, and they had just hired a new service manager, ( he is gone now). Initially, years ago, I was not to happy to learn that I had to pay an iventory tax, but that is a company policy not the dealers problem, and I learned to live with it. Isabel and her people have always responded to meet my needs. They have kept my vehicles in good shape, and they take my old vehicle back on trade in. I am fortunate as a veteran the VA pays for the cost of the conversion, while I only pay the cost of the new vehicle. This vehicle allows me to go places, that I could not otherwise go. Its better than carrying a wheelchair on the back of a truck or car. The ramp van restored my freedom to do what I want to do with out depending on someone else. (To be sure in 2020, I purchased a vehicle from Mobility Works, that dealer was hard to work with, their personal would say things that were not fact. They just did not know how to treat people.) My inital vehicle and the last two have come from United Access. If I ever need another van I will return to United Access. Thanks to the people of United Access for everything they do for me and other veterans.

in Pflugerville the crew is exceptional. Ike, Steve and Juan are not only great with their work…read morethey create a wonderful relationship that is friendly, fun and personal giving me an experience of trust and being well taken care of. Along with Dave and Pamela, in the front office, this company earns an A+.

While visiting from out of town, my elderly father fell and broke five ribs. After the ER and a few…read moredays of hospitalization, we went to Mobility Store & More for a walker, wheelchair and cane. We rented the wheelchair, returned the walker. From the get go, they were so helpful and friendly, making an extremely difficult situation so much easier to bear. They offered many other items as well, which was good to know in case of any future mishaps. Very happy with their service and quality of goods!

If you need a repair or an installation of mobility equipment I highly recommend this store…read more We got used stair lift and started to call around to get it installed. When we called the mobility store he said he was in the area and when he finish could he stop by and take a look at the stair lift. After stopping by I was impressed on he with his understanding of my stair lift. He he came across a more straight forward honest man to deal with, when he game me the price for instaltion gave a great and far price for the installation. All others ask twice to three times his amount. He came out and said he was little back up right know, but within a week he had it installed working. During the instaltion made sure it operated and made sure it was installed right. I wish there where more people like him who did business like he does.

We have been with this agency for several years for my brother, my husband, and now myself. The…read morenurses and therapists have become part of our family.

Why are nurses making visits to the elderly with copd , heart problems, diabetes and other medical…read moreproblems and not wearing gloves and mask . I have been doing everything possible to keep my mother safe . Her Homehealth care nurse shows up and takes no precautions. Very unhappy . This is how covid19 gets spread CARELESSNESS