Mary helped me pick out an appropriate wheelchair for my 12 year old grandson who had quite an…read moreaccident and was in the hospital. She picked the perfect wheelchair given my financial constraints and the actual physical aspects of the wheel chair needed given his hip dislocation. She had so much patience teaching me how to pack it for traveling too! The physical therapist said it was perfect.

I was looking for a cushion that I could use while I have a raised sore on my buttocks. Most of…read moretheir inventory is for wheelchairs or tail bone issues. There was one possibility but the young woman said she couldn't open the box so I could see if it would be a solution. I had to tell her I would pay the $40 for it since she " didn't want to get in trouble". It is not a great solution but I am using it as best as I can for short times. How does a store expect to sell a medical solution without a test model available? Go to a store that lets you at least sit on a sample before purchasing!

Wow! I had a great experience with Erring Medical Equipment. I took my 87 year-old mother to the…read morestore for help with her walker. They were able to get us set up with what we needed in the right size. I would definitely recommend this group. Josh helped us. He was great. I think it was even his first day.

Super nice and very knowledgeable. Great to have a local place with medical supplies.read more

Karen was very helpful and knowledgeable about the transport wheelchair we were looking to buy. She…read moredemonstrated how it folded up for convenience and how light it was. It was so nice to see the product in person and try it out. There is a large inventory and variety of medical products in the store. I highly recommend her store.

Karen was so very warm and helpful. She made excellent…read moresuggestions when we asked for advice and patiently had my daughter try out different reclining chairs as she prepared for her upcoming surgical recovery. Delivery of items was made on time with several phone calls on the day of delivery updating me as to anticipated time of arrival. I very highly recommend this business and personally thank you Karen for being so very kind to us.

He was so incredibly helpful. And knowledgeable. Not a high pressure salesperson, he really wants…read moreto fit me with the best for me/us. We especially appreciate that, paying cash. I'll get all my DME needs there!

I had to pick up a friend in San Antonio earlier in the day. His walker had a badly bent wheel and…read morewas going make it very difficult for him to get around. We were recording in a sound studio later that day, and there wasn't a lot of time to find a wheelchair for rent without paying hundreds of dollars for only a few days. Martin Mobility let us have the chair for the entire week at half the cost of anyone else in Austin. I picked it up, and Elizabeth showed me how to pack it, lift it, and store it properly in my car. My friend Larry could not stop talking about how much easier it was for him to get around. From now on we will use Martin Mobility whenever he comes to town. Very reasonable prices, helpful, hardworking employees. This is what local business is supposed to be.

Very informative on items and service on repairs were efficient …read more I paid about 100$ more for my rollator that I love . Then a friend checked for pricing and found it to be cheaper on Amazon ! Still the service and comparison shopping , and any adjustments is what I would not have had through Amazon , so I am still happy with my purchase !

They listened to my needs and gave me just what I wanted. They made helpful suggestions. They had…read moretransport wheelchairs pre- assembled. The other products he assembled right there. These men were so courteous and knew their products. I totally enjoyed the experience.

My brother got his power wheelchair from National Seating and Mobility. They were simply multiple…read morehorrible experiences, one after another, from the beginning. When his chair started malfunctioning and National Seating and Mobility said it would be 5 months before they could schedule time to even evaluate what the chair needed, I desperately looked for anyone else who could help. I found Martin Mobility. Within 2 days they had diagnosed the problem and within a week had fixed it. Since then, they have continued to maintain his power chair, always bringing him another power chair to use for the interim. They are courteous, knowledgeable and such a pleasure to work with. I cannot recommend them enough.

The person who was there was very helpful and knowledgeable about the options. We were thinking…read moreabout getting a particular brand/model but after his explanation, we ended getting something else. The advantage of having a local store over rode the previous recommendation.

I was not upset that they didn't have the product that I was looking for, but I was upset at the…read morewoman in there. Her attitude was horrible. I wasn't really even talking to her and she was very condescending with me. When I asked why they don't carry a product that I have seen online she piped up "I already told you!. She was rude and I would not recommend this business to anyone.

The staff at Mobility City (MC) are great to work with. No pressure just a lot of helpful…read moreinformation. My Father in Law has reached a time in his life where he's considering a "scooter". Getting harder for him to be on his feet for any length of time. My main concern is his ability to control it and maneuvering inside and outside the home. The guys at MC showed us "zero turn radius" powered chairs and some four wheel chairs with a pretty tight turning ability. The unit needed to be light enough for my wife to be able to toss in the back of our SUV. Yet sturdy enough to handle a 5'10 frame. MC has a nice selection of all types of assistance equipment and also the ability to rent if you want to "try before you buy". Purchase, rent or repair, your options are here at Mobility City. So give the guys a visit if you're in the need for power mobility equipment.

Recently, I purchased a third Handicap Ramp Van from United Access. This should be an indication…read morethat they treat their customers right. I just purchased the top of the line Sienna Platinum. This Sienna is by far one of the nicest vehicle I have ever owned. Isabel, the general manager has handled the last 2 sales. Steve one of the maintenance guys, is great, and always seems to have a unique fix for strange issues that come up. I haven't always been happy with the service especially when I tried to get a ramp check about 14 monthis ago. To be fair, Covid19 was still an issue, and they had just hired a new service manager, ( he is gone now). Initially, years ago, I was not to happy to learn that I had to pay an iventory tax, but that is a company policy not the dealers problem, and I learned to live with it. Isabel and her people have always responded to meet my needs. They have kept my vehicles in good shape, and they take my old vehicle back on trade in. I am fortunate as a veteran the VA pays for the cost of the conversion, while I only pay the cost of the new vehicle. This vehicle allows me to go places, that I could not otherwise go. Its better than carrying a wheelchair on the back of a truck or car. The ramp van restored my freedom to do what I want to do with out depending on someone else. (To be sure in 2020, I purchased a vehicle from Mobility Works, that dealer was hard to work with, their personal would say things that were not fact. They just did not know how to treat people.) My inital vehicle and the last two have come from United Access. If I ever need another van I will return to United Access. Thanks to the people of United Access for everything they do for me and other veterans.

Y'all need to grow a heart, do your jobs, and treat your disabled customers like human beings. When…read moreyou say you've ordered the parts disabled people are depending on, actually order them. When you say the vehicle will be ready in the morning, and my husband waits in your lobby 6 hrs till 7 pm on a Friday night, make things right. I am disgusted with the treatment my husband received.

While visiting from out of town, my elderly father fell and broke five ribs. After the ER and a few…read moredays of hospitalization, we went to Mobility Store & More for a walker, wheelchair and cane. We rented the wheelchair, returned the walker. From the get go, they were so helpful and friendly, making an extremely difficult situation so much easier to bear. They offered many other items as well, which was good to know in case of any future mishaps. Very happy with their service and quality of goods!

If you need a repair or an installation of mobility equipment I highly recommend this store…read more We got used stair lift and started to call around to get it installed. When we called the mobility store he said he was in the area and when he finish could he stop by and take a look at the stair lift. After stopping by I was impressed on he with his understanding of my stair lift. He he came across a more straight forward honest man to deal with, when he game me the price for instaltion gave a great and far price for the installation. All others ask twice to three times his amount. He came out and said he was little back up right know, but within a week he had it installed working. During the instaltion made sure it operated and made sure it was installed right. I wish there where more people like him who did business like he does.

We have been with this agency for several years for my brother, my husband, and now myself. The…read morenurses and therapists have become part of our family.

Why are nurses making visits to the elderly with copd , heart problems, diabetes and other medical…read moreproblems and not wearing gloves and mask . I have been doing everything possible to keep my mother safe . Her Homehealth care nurse shows up and takes no precautions. Very unhappy . This is how covid19 gets spread CARELESSNESS