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    The Texas Boot Company

    3.9 (58 reviews)
    Closed 10:00 am - 8:00 pm

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    Caiman
    jeremy l.

    Absolutely love this place. Flew down from San Francisco for one day to buy a few pairs. The thing that makes Texas Boot Co different is that they only carry quality. Some places have great stuff and junk. This place has all well selected boots, regardless of the brand. Also, staff are amazing. Friendly, helpful, patient and honest. No other boot shop I've ever seen like this place.

    Such an amazing selection !
    Shannon L.

    Have been here several times and happy with the customer service as well as the selection ! Great items and selection

    My new boots!
    Leila R.

    Bought my first and only pair of cowboy boots here! I am an official Texan thanks to these fine folks! Amazing selection, incredible customer service, reasonable prices and the owner is just the nicest guy! Will definitely return for a cowboy hat to complete my motif!

    She has Dem boots
    Mike T.

    I first came here with a Yelp group sometime ago. I remembered it immediately when my wife asked for boots for Christmas. My mother wanted to get her her first pair when we were in Georgia last November, but it wasn't meant to be. When I finally had to bring my family it was a quiet, sunny Sunday. We walked in and we're immediately greeted by the employees. What seemed like a group of teenagers. But they were super friendly and helpful. One girl even catered to my daughters every whim in opening every box of boots in the children's section. Thank you for that. My daughter then found her favorite pair. Blue with tassels. One down, two to go. My wife shopped a few aisles skipping over the ostentatious ones to finally come to a decision on a pair she liked. Brown with brown, but comfortable. My turn. I was shopping directly behind another family. The wife had her husband trying a pair here and there. I saw some he tried but didn't like. So I tried them on. Perfect fit. Comfortable and stylish. Beautiful. My daughter wanted to see a cat I mentioned. Mountain lion actually, one you wouldn't know about without getting the tour of the place. The back trophy room has a mounted cat, an axis and bison. She loves s. At checkout for 3 pairs of Ariat boots total with tax was $460.03. Incredible. My last pair, from a decade ago, cost half that. So we hope to have these boots for many many years to come. Thanks Texas Boot Company.

    Torn horsepower top hand boots

    Ten out of ten do not recommend buying from the Texas boot company. My wife purchased a brand new pair of horse power top hand boots for me as a gift. I wore them twice and noticed a small tear in the back of the heel that truly looks like a factory defect. They told me that they would not exchange the boots and that I would have to go through horsepower directly if I wanted anything to be done. That's pretty poor customer service.

    The boots I bought and the storefront.
    Cherryl A.

    They don't require customers to wear masks. Staff doesn't wear masks but the cashier tossed my receipt on the counter all coiled up in a circle! Just disrespectful. However, she did offer boxes for my books! So let's start from the beginning... I came here because I need boots. I was excited and anticipated my visit to this store as I had never been before. I was a bit let down. Upon arrival the store was fairly empty. I was greeted by the cashier and someone else when I entered and asked if they could help me. I told them I was just looking and would let them know if I required assistance. I was wearing exercise leggings sneakers and an over-sized t-shirt. It took a lot longer for me to decide because 1) all of the boots are on a aisle/shelf by size 2) the assortment of styles and colors are all lined up from the floor to four shelves up 3) comfort is very important to me because I spend the majority of the day on my feet. It is because of this that it took me longer to select my boots. Two younger ladies came by to ask if I needed help. Then an older lady with dark hair asked me if I needed help but she had a bit of intensity in her voice for some reason and didn't offer much help beyond me answering that question. I attempted to make small talk with one of the young ladies who came and stood at the end of the aisle but when I made a joke she made an obvious fake laugh I just made up in my mind that I needed to hurry and get out. I would have gone somewhere more welcoming but there isn't one close. One star for the greeting. Another star for checking on me. No one asked what I was looking for and no one gave any elaboration on the boot features I mentioned that I liked, which could have save me, and them, some time. Customer service was a little suspect.

    Thanks, TBC!!! Hook 'em!!!
    Ella D.

    These guys are my heroes. Not only is there inventory phenomenal, their staff attentive, but their owner really truly cares about his customers. We came through in a rowdy bunch for Yelp's Day Trip To Bastrop for a shopping spree and a calf roping exercise. We had a fabulous time but unfortunately at the end of the day I realized my UT graduation ring was missing. Among the hundred other stores in Bastrop I called, plus the party bus company, I sent Texas Boot Company on a scavenger hunt for my ring, as well, and they were more than happy to oblige. The owner even did a walk through the second he got off the phone with me yesterday, yielding no results. Today, he called me to say an 8 year old boy found my ring in a basket and their whole staff were elated when he turned it in. He called me and has placed it in the safe for me to come pick up. There couldn't be a better ending to this story. And, as an added bonus, I'll drive out to TBC over Fredericksburg or Cabella's any day to buy my cowboy boots from now on. Thanks SO much for taking great care of me!

    These uppers are pretty wild
    Tim W.

    Despite it being a Monday, and most folks hating Monday, I was highly impressed with their gregarious nature and knowledge of BOOTS. Upon entering the store today and I was greeted by a very friendly woman by the name of Janice (I think? Names were never my strong suit). Even though Janice knew that I wasn't looking to buy at the moment, she still took the TIME to listen to my concerns, and past issues with ill-fitting boots. After asking what colors and toe style I was looking for, Janice went on to explain what a truly good fit felt like...etc. She probably spent at least an hour with me, pulling different combinations of brand, color, and style for me to test drive. I admire and appreciate her patience! After everything was said and done, I found two pairs that were perfect. They fit like a glove. I can't stress enough how at ease I felt, I wasn't rushed AT ALL. "If you ever feel rushed buying boots, it should be a cause for concern." - paraphrased from Janice. After my experience at Texas Boot Company, I have no doubt that I'll be back to purchase my next pair of boots from them. Yee-haw.

    Texas Boot Company - Bastrop, TX June 2015
    M L.

    Yee-haw yall, I'm fixin to brag on these cowboys in a big way! Awesome service! Just awesome! And that's not the free beer talkin. I went here with a group on five ladies from all over Texas. Two of us were serious shoppers, two were potential buyers and one was along for the ride. We were greeted immediately and before we could try on our first pair, we were offered drinks including cold beer and margaritas. The goods: I tried on at least 10 pairs of boots and fell in love with four but none of them were in my size and weren't available online (insert tears). I didn't walk away empty handed though; I bought one of their crazy large Texas-shaped coffee mugs. The other serious shopper bought her first pair of proper cowboy boots and one of the other gals found a nice belt. After about an hour of shopping and drinking we went out front to take our silly tourist photo by the sign and one of the employees came out and offered to take it for us. Service after the sale! I'll be back for sure.

    Boot outside TBC

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    3 months ago

    Logan Dylan was awesome! Helped find an awesome pair of boots for a hard size. Very happy customer

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    4 years ago

    Unimpressed with customer service - had to call 3 times for a refund. Store is filthy - unswept. Will only shop online, if at all.

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    6 years ago

    workers are rude. they obviously don't know how to update their website ours in this time of need.

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    Page 1 of 2

    Ask the Community - The Texas Boot Company

    Review Highlights - The Texas Boot Company

    My mother wanted to get her her first pair when we were in Georgia last November, but it wasn't meant to be.

    Mentioned in 3 reviews

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    Rue 21

    Rue 21

    2.7(3 reviews)
    0.7 mi

    I have been to the store about 8 or 9 times. I have to…read moretravel to this small town for work occasionally and shop to pass time I suppose. Almost every single time I've been to this store, the employees are some of the coldest, most miserable employees ever. In fact, recently I asked an employee to try on some clothes and she looked at me with this cold glare as if I was interruptinh what she was doing and huffed, stomped over and unlocked the door for me. I approach with kindness and have not recieved the same courtesy. I get the impression that they have no desire to do the job in which they signed up for. When I go to pay on multiple occasions, they make no eye contact, say absolutely nothing and go through the motions of ringing up my purchases. Not even the courtesy of "hi, how are you, did you find everything okay". I've heard the staff gals complaining about having to restock clothes that customers tried on. It made me feel like I was an inconvenience to spend my money there. However, I always go back anyways as they have great sales. That's why I bumped it up to 2 stars otherwise the staff is a full blown ZERO. I've walked out a few times considering calling corporate. Corporate, IF you are reading this, PLEASE PLEASE PLEASE have an in service with the staff here on customer interaction.

    came in and i guess there was a meeting going on. employees were fighting with each other and…read moregossiping about drama. nobody asked me if i needed any help or what i was looking for. poor customer service.

    Penner's

    Penner's

    4.9(87 reviews)
    83.8 miDowntown
    $$

    I had an amazing experience with Penner's when I needed a suit for my upcoming wedding…read more When you first walk into Penner's you immediately get the impression of a store that knows exactly what it is doing, and trying to be. There is history all over the walls, and you can see this is a beloved family run institution. That immediately made me feel good. Everyone in the store is also extremely friendly and helpful, the service is top notch. I had signed up for an appointment for a fitting, and I had a very specific suit color in mind (dark hunter green). I knew this wasn't the most common color for a suit, and I was a little nervous because I've never been through the tailoring experience before. Matt came over and walked me through everything, he helped me pick out not only the suit that is perfect for what I was looking for but he also helped me find a shirt, tie, belt and shoes. He was with me every step of the way. My suit had to be ordered and altered since it's not a common off the rack color, the team at Penner's kept in touch with me the whole time. I never had any doubt that I was in good hands, and any questions I had were answered fully. The price for everything was also extremely fair in my opinion. I fully endorse Penner's if you're looking for suits, clothes, shoes or anything else wearable. There's a big selection, and it's not just suits they also have just about anything for men's wear. A great selection, and a family owned business. I feel very fortunate to have Penner's in town and I will be back!

    Popped in here to look around... and the service and expertise was so dang good I ended up buying a…read moresuit! Looks great with the expert alterations included. Nice place and well stocked- unlike discount stores today. Won't be the absolute cheapest, but fair price for a great suit that hangs right and looks amazing! I am not yet one to wear a lot of Guayaberas, but this place has some top notch ones. Quality!

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    Penner's
    Penner's
    Penner's

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    Brooks Brothers Factory Outlet

    Brooks Brothers Factory Outlet

    4.5(12 reviews)
    42.8 mi
    $$$

    I was impressed with the attentiveness of the employees. Today is a holiday and many Texans are out…read more shopping...as they should. A few stores had extremely long lines to check out ,make an inquiry and /or cranky employees. Brooks Brothers was the opposite of the other stores I visited. I walked in and Martin said hello welcome to Brooks Brothers let me know if I can help you today? I showed him a text with a picture of a shirt label from my best friend and Martin found 8 shirts ! He was able to check inventory from other locations with intent to have the stores mail the dress shirts to a home address. Serviceable, convenient and superior customer service. This outlet store is clean, organized , well stocked and provides a pleasant shopping experience. Martin as a salesman is an asset. Thank you

    To quote from menswearreviewed.com, "Brooks Brothers [has] a long standing reputation. The…read moreIvy-league affiliated brand is responsible for many a presidential outfit and is known for quality, prestige, and a top-notch customer service experience". I couldn't agree more with this line. In fact, I remember the days where if you wanted to shop Brooks Brothers ("BB"), you'd have to go to a city like San Francisco. It was always a huge deal to walk into BB while visiting San Fran...have people wait on you, a tailor's tape measure around their neck at all times. BB always meant serious clothes to my father, and I understood that quickly. Now look, I'm not saying I expect to be offered champagne or wine a la Tiffany's, but I expect way more than what was offered at this location in terms of customer service (did I tell you I went around Christmas...oh I didn't?). We walk into this large, beautiful outlet location in San Marcos on Monday (12/17) about 4:00 p.m. Not many people in the store, including customer service representatives. I think I only saw two...for a store that size heading into Christmas - are you kidding me? The store had a very "fend for yourself" to all our pre-labeled, pre-sorted sizes in the bins, atmosphere. God forbid had I been really searching for someone's time to have a suit, blazer, etc. measured and fit. When I did finally flag someone down, the questions I asked the young representative, in my opinion, were not answered in a way befitting of such a reputable, prestigious clothing company. And, as stated before, there's no way the reps would have had "the time" or the focus to really cater to a serious shopper. Ended up buying some shirts, impressed by the deal, but THIS is not befitting Brooks Brothers. Not at all the way I remember shopping at a high dollar clothing store...

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    Brooks Brothers Factory Outlet
    Brooks Brothers Factory Outlet
    Brooks Brothers Factory Outlet - Tiny repeating critters are my favorite  category of ties, and BB delivers. These were $65 or 2/$90, be patient/watch for sales.

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    Tiny repeating critters are my favorite category of ties, and BB delivers. These were $65 or 2/$90, be patient/watch for sales.

    Self Edge

    Self Edge

    5.0(9 reviews)
    27.0 miBouldin Creek, South Lamar District, 78704 (South Austin)

    Great service. Easy to find and a comfortable environment to shop in. Really a great store…read more Incredible selection of t-shirts of different weights and styles.

    I've visited the SF location once, and I had a decent experience there. I wanted to visit the…read moreAustin one when I found one it had opened because I was having some buyer's remorse about the sugarcane 1955 I got in SF. Oscar helped me with jeans while another staff member helped my bf with tshirts (didn't catch his name). I told Oscar my dilemma with my 1955 jeans, and he recommended boncoura work pants to me. I think they're a new product and were made in partnership with self edge? I don't remember all the details beyond him telling me he fits women in these pants because they surprisingly fit women really well. I tried them on...and yeah. I walked out of the store with them and wore them the rest of the day lol. Everyone was super helpful while we shopped and tried clothes on. I think I actually had a better experience here than at the SF store. They have a parking lot out front, so the store is really accessible. If you're looking for raw denim, visit self edge. If you're looking for premium, well-made basics or you're into working menswear from Japan, go to self edge. They're knowledgeable, and they're passionate about the industry and products they carry. I'm glad self edge opened a store in Austin bc I'm pretty sure there isn't another store here that is within this market of clothing. I'll definitely come back as soon as my budget allows!

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    Self Edge
    Self Edge
    Self Edge

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    The Texas Boot Company - shoes - Updated May 2026

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