Being a diehard fan of pre-EV era, non-electric, non-turbo, naturally aspirated European engines, I…read morefinally saved up enough hard-earned money to purchase one of my dream cars. While I love the more authentic feel and thunderous sounds of my latest car, I have to admit that the stock infotainment system while functional left much to be desired. To enhance the whole ownership experience, I decided to update my new car with the installation of an aftermarket CarPlay circuit board as well as front & rear parking cameras like I've done for one of my other less tech-oriented, track-focused German cars. Given this, I asked the selling specialty car dealership in Dallas to help facilitate all this since I was traveling abroad immediately after the purchase of my car. My new car was taken to The Steele Shop where they highly recommended going with their RDVFL CarPlay circuit board installation. They said that they are an official RDVFL dealer & certified installer. I originally wanted a Mr12Volt CarPlay board, but The Steele Shop touted that their RDVFL option was better and had a robust 3-year Warranty. The RDVFL board they were recommending costed nearly double the price of a Mr12Volt but since it was so highly praised by The Steele Shop, I trusted them. Paired with the installation of front & rear Rydeen cams (which they marked up nearly double the MSRP), the whole project was double what I had recently paid to have done on one of my other cars. But in the interest of time, I impulsively gave The Steele Shop the green light to go ahead with the costly install. I told myself that if the end result was as good as they said it would be, then I would be okay with the extra expense on my new dream car. Since this review is getting way too long, let's cut to the chase on how everything ultimately went down. During the actual installation by The Steele Shop, my car's air bag system and some of the proprietary infotainment harness clips were broken. This was actually just the tip of the iceberg. After the car was delivered to me, I immediately discovered that the ENTIRE infotainment system was no longer working. The system would turn on briefly, start glitching and then power itself off after 3 minutes. In addition to this, the brand new front and rear cameras worked briefly for a few days before completely losing all function. After multiple attempts to get The Steele Shop to address this, they unbelievably resorted to just ignoring the matter. With no functional infotainment system, I had no choice but to take my car to the local manufacturer's dealership for formal diagnosis. After pulling out the infotainment system, the mechanics told me that the system's internal hard drive had been fried, the internal CD-DVD drive had also been broken, and the factory navigation system's software had somehow been corrupted. They said they had never encoutered so much damage on a single infotainment system before. Given this, they said that the entire $5K system needed to be replaced. Long story short, this was ultimately done. As much of a painful hassle as it was to get my entire infotainment system replaced on my new car, the newly installed front and rear cams were still not working. With The Steele Shop completely ghosting me, I was forced to take my car to another local Car Audio-Video installer. This other shop ultimately diagnosed that there was faulty wiring of the power supply to both front and rear cams. I had to pay a couple hundred dollars for them to rewire the cams and get them back into an operational state. After all the after effects of The Steele Shop's nightmare installation were finally fixed through a massive amount of time, money and extra work, I wanted to get a partial refund from The Steele Shop on purely just the defective RDVFL CarPlay circuit board they sold me and the couple hundred dollars I had paid to get the cameras rewired. Given their total lack of ownership on all that had happened, I didn't want to even bother asking for more than this. But considering that I had already paid them literally thousands for absolutely nothing that worked, I felt that at minimum The Steele Shop would have the integrity to give me the partial refund I requested. After all, they were the ones that had touted the quality of their work and the 3-year Warranty that was supposed to come with the RDVFL CarPlay board they had installed. But in the end, I was just further ghosted with absolutely ZERO compensation...Not a cent...Not even an apology for the mess they caused. With all the positive Yelp reviews they had garnered pre-2022, I somehow expected more. I feel horrible leaving bad reviews, but others deserve to be warned when it is absolutely warranted.

Really good audio shop Alan took good care of me giving me prices and information on products I was…read moreinterested in. This is more of a high-end shop they had an Aston Martin inside and a Ferrari. A really nice and clean shop, they also had Apple TV in the waiting area. They use more top quality high-end products and provide quality install and service. Jim was installing my alarm system on my 94 bronco and did a great job, he worked on the truck till 9 o'clock at night when they close at six, so thank you Jim! Pricing is fair a bit on the higher end but I'm willing to pay for quality installation and service. Overall very happy with my experience, I highly recommend this shop.

I have been a fan of JR's for as long as I have lived in Dallas and once again their service has…read moreexceeded all expectations! I was greeted immediately as I entered and welcomed. They have an amazing selection of items in the showroom and hundreds of catalogs for the things you don't know you need until they explain how great they will make your vehicle look. The installation team is outstanding and their workmanship is flawless. I cannot rate this business higher!

Of all the automotive experiences I have had, this ranks as among the worst. Today, I took my 2025…read moreVW ID.Buzz and asked the older guy at the front desk if they could add side steps/running boards for safety reasons. Instead of advice on running boards he immediately went into a long sermon about MAGA politics. The front desk guy (not JR, to be fair) right away said how much he dislikes electric vehicles ("What you gonna do with them batteries one day..."). Also said he wasn't aware that VW still made the microbuses. I said mine is right out there and he sneered and said, "kinda hard to miss, ain't it." Things went downhill from there as he started in with his criticisms of government from an extremist Maga viewpoint, that windmill blades are running the planet ("Them Chinese melt down the old blades and dump them in the ocean), how the past presidents have let all of "those people," and so much more. No real help and loads of insults. My advice: look elsewhere for your retrofit needs.

Matt was great with my inspection on the Camaro and will be going back for them to do a new tune…read moreand mods. Matt is great .

I had a bad fuel injector, Matt told me to bring it in on Monday. Wednesday he told me it was…read moreready. The car runs like a "bat outa hell", his techs did the work for a third of what the dealer said. Taking a Vette to 21st century is like taking it to Church. My car doesn't want to leave when I go to get it. Larry W. Clayton

Had my windshield tinted last week. It took less than an hour to get it done. It really cuts down…read moreon the Texas heat coming in which makes the car cooler and more comfortable. The front desk was awesome and attentive. I didn't seen the behind the scenes but they were fantastic!!!!

They had 3 price levels for quality of tint, and a couple options for the front ceramic tint. Made…read moremy selections of price and quality, and 3 hours later they were handing me my keys. Looks great. Has a warranty. Job Done!

I purchased a matte car knowing I'd want a ceramic coat with gloss black wheels. APEX did my wheels…read moreand ceramic coat perfectly. Loved how easy it was, affordable, and good communication and service. Benny also helped me decide between gloss and satin. I took his recommendation and I'm glad I did.

When I picked up my new Tesla Model X Plaid, I asked the Dallas Service Center where to get it…read morewrapped with PPF. They only recommended Apex and I'm glad they did. Daniel and his crew are the best! In addition to the full-car PPF, I had it ceramic coated and the windows tinted. It looks better now than it did when I picked it up new. Thank you Daniel, I'll be back when I get my CyberTruck. By the way, I live in San Antonio and the professional service Apex provides is definitely worth the drive.

TRB is heaven sent!! My truck screen said I needed an oil change. I went in to 3 different places…read moreto get an oil change and the cheapest quote I received was $830. I thought this was crazy. How could my truck be THAT bad? It was less than a year old! Maybe I did buy a "lemon"? I began to cry in another waiting room of doom and went home immediately. I posted on Facebook about my experience asking for validation. One of my friends highly recommended TRB. I wasn't sure what to expect. I took my truck in and told him in complete terror "I don't know what's wrong with it- I don't understand anyyyything about trucks. Can you please just look at it and tell me the damage." He came back to me and said "You just need an oil change. When can we get that taken care of for you?" I was in and out in NO time! I called my dad and just about everybody I know to let them know of their new car place they will love from now on. These are truly good hearted people! And this place is definitely the pinnacle of excitement with all of the custom work they do. Needless to say, TRB has a customer for life! I have a touch screen TV with perfect sound in my truck now I'm SUPER excited about. It doesn't matter how big or small my need is.... They will welcome each guest like family every time.

These guys are good. They work on all of our company trucks and also my personal truck and my…read morebusiness partners. We give them a lot of business because they are honest, reliable and responsive. Ray the owner is a good guy and knows his stuff when it comes to diesels. All of our company trucks are duramax's and my truck is a powerstroke and my business partners is a cummins and they can work on all the big 3. We will continue to give them our business for the foreseeable future. Also they rock on performance stuff too. They did my DPF, EGR delete, exhaust and tuner. Ray also replaced my radiator on my 6.4 because it was leaking a month after I bought it. Give them a shot!!!

I had someone changed my brakes and rotor, in the process stripped a lug. This someone told me I…read moreneed to get it taken off ASAP. A friend recommended me to take it to Xpress Automotive. When I came by Xpress Automotive, Carmon is very considerate and professional. Also, my friend brought his own parts and Carmon, put it on at a reasonable price....he also was kind enough to replace a hose at no charge. I have saved his information in my phone for any vehicle repairs in the future. As a woman, it is hard to find someone that is honest. Carmon you are much appreciated.

Yeah, they don't know how to speak to customers. I think it was the owner/manager who acknowledged…read moreme. But he was still not so welcoming. Not until I told him I was going write an review on Yelp did his tone change.

Came in, fixed what I thought was broken by them all while being respectful. Amazing service and…read morefast for what was being done on my car.

all was good at bonnie and clyde's it was good service good…read morevalue. and pleased with the outcome. i'll be back. again. thanks