These folks are great. I called and arranged to have snow tire chains delivered there as my wife…read moreand I started our travel cross country and realized we needed chains. The seller screwed up. The UPS Store in Durango was great. They handled accepting the late package, applying my forwarded return to shipper label and shipped it off. Was all hassle free andd I got a full refund from the shipper. Thanks everyone at Store 3715!!

NOT A GOOD EXPERIENCE!!!! I needed to return an item, thought they had to scan the item before I…read morecould close it up in the box. They charged me $2.00 to tape the top of the box. I am a regular customer with UPS, and I thought this charge was RIDICULOUS! I will NOT be returning to this store!! Ironically, every other UPS store I've been to for service - in Texas & Arizona, all of the assistants have been very helpful in meeting my needs - actually over the top - very accommodating - but NOT this store. They need to take a class on CUSTOMER SERVICE!!!! I will NOT be going back here. I'll go 1000 miles to another store before I go back to this one!!! SAD!!!!!!

If at all possible never use Fed Ex, they can never find my house. If UPS can why can't they?…read more I ordered a new phone from Verizon with an over night shipping. two days later I called Fed Ex and inquired filed a claim and waited. After 4 days I called again and was told that could not locate my package and were not sure where it was. I could have called Verizon and ordered another but I wanted to see how far this would go. Six days later I called again and spoke to a corporate official, I was told they were very sorry but they could not locate my item and it would be best to order another one from Verizon. That after noon i went to the hub to pick up another item I had ordered and got to talking to the lady at the counter I told her my story and she was not surprised at all. A Driver overheard my conversation and asked where it was coming from. I told him and let me know that the central part of the country had been hit with a huge snow storm and the distribution center was locked down and mass confusion was happening there because packages were piling up. I thanked him for his forthcoming information and we both agreed that FedEx Corp's were clueless. Why didn't the people I spoke to just tell me what I had to learn from a driver? Why did Fed Ex chose not to admit they were having issues with deliveries because of inclement weather? Why did I have to learn this from a Driver? Once again the working stiff is the one who knows more than the pencil pushers. Very sad! One week after we received the replacement phone, we got a call from a lady in Texas asking if we were missing a package. After we verified our address with her I asked here what it was so she opened it. It was a phone. She lived in Central Texas, we live in Southern Colorado our addresses are nothing alike. I repeat, NEVER USE FED EX if you can help it!

My brother operates a food trailer business from home. EVERY DELIVERY is smashed, left by trash…read morecans, thrown around. These packages contain perishable food items; we are fed-up with FedEx. Garbage service! Horrible! They are costing my brother's business money. He is successful at his business and this behavior is thoroughly unacceptable. This behavior is intentional and must be corrected by FedEx.

NEW OWNERS, NEW ATTITUDE!…read more A couple years ago I had a bad experience with the Mail Room, and never went back. Well I had to drop off a package quickly, and I have to say things have definitely changed. The staff is pleasant and greets you with a smile! I have dropped off packages a couple of times now, and even though they weren't making any money from me, they accepted them graciously. They have a really great and varied assortment of little gift items, and there is just a friendly, helpful feel to the place. Convenient for me, since it close to my grocery store. Would definitely continue to use their services for any UPS business!

Excellence in service and services! There's nothing like…read morehaving very smart, skilled, grounded, knowledgeable folks who are ready to get your job done. I'm grateful we have this business in town!

The manager of the store told me my store bought shipping boxes were 1/4 inch bigger than shipping…read morestandard and he would have to charge extra. I did not recall an alternative smaller size when purchased at home depot. I politely questioned his dimensions upcharge, because I had not had this problem at other shipping stores. He was rude with his response. The woman at the counter was professional and helpful, before he appeared and changed the tone of the transaction. I took all packed boxes to UPS store where they confirmed the box was a standard shipping size, thus no extra fee. Will not return to this store.

I have brought several packages to this store over the last few years and every time I try to send…read moresomething, I spend at least 20 minutes in the store. The manager insists each time that I repackage my item and is constantly trying to upsell me things. There are other options in town and I will not be using this store anymore. Just went to the UPS store and was in and out in 5 minutes - no hassles.

They are so sweet and friendly. It sounds crazy, but I don't even mind waiting in line.read more

After living in Durango for 2 years I am revising my review from 5 stars to 1. It is not about the…read morevery nice employees, and they are. It's about the breakdown of service. I have a friend who has sent me 3 packages in the last 6 months that vanished into the ether. He never got them back. they have never been found. My neighbor has had to to in to get her packages found,. which I cannot do. I mailed a letter to Birmingham England, and it ended up in Birmingham Alabama, as undeliverable. I get about half the mail that shows on my Informed delivery. You can mail a letter to your neighbor, and it first has to go to Albuquerque, then comes back. I know that the post office in general is failing, but a lot of these problems are local, including a steadfast refusal to answer their phone. I have tried for 6 months now to call the Durango post office and their policy is to never answer, any time of day, any day. One has to physically go in to search for missing mail. I am disabled and cannot jump in the car and drive over there. I have complained at the National level twice to no avail. All our carriers seem to be temps. Everyone in my building helps each other out, because we all often get each others' mail, or it is left on the counter in the mail room. I have been receiving the former tenant's mail now since 2024, despite multiple notes and filling out a form on the USPS site.

I had a drone that I was using for a film project shipped directly to them as I was not getting to…read morethe house in Telluride until Saturday and th package had to have a signature and they were closed on Saturdays and Dave was kind enough for a nominal fee to do the do the treck from T Ride up to Mountain Village. Thanks guys!!!!

I needed to mail a special gift for my sister to wear on her first day of senior year. It was…read morecustom made and took hours. The center offered expensive fast shipping and my package will be two days late. No one is available to help or refund. I should have known when I walked in and they were chatting about someone else's late package.

Randy at the print shop was a wonderful and helpful person. He did a great job. He when above and…read morebeyond and friendly too. Thank you, Randy. Sophia Winnett Farmington NM 87401

Received a UPS return label via email. Went to Staples, forwarded the file to Staples. They were…read moreable to print the label & attach it to the package. It was SO easy!

Yeah, like Sarah said. If you're a paranoid freak that watches too much CNN & MSNBC in regards to…read morethis bulls**t "Pandemic" take your business over too the granola nuts in Durango. However, if you're smart, intelligent & someone that can actually think for yourself & have an IQ larger than a turnip or an ant & refuses to remain paranoid over BS you see & hear on the "Main Slime Media", Nancy's "Mane Shipping" is the perfect location for all your shipping business. I've been doing business with Nancy for a few years now with absolutely ZERO complaints! P.S. Hey Sara, looks like I'm, along with hundreds of others are still quite ALIVE. Keep tuning in to CNN & MSNBC, they desperately need you & the hundreds of others viewers to keep tuning in.

They are the most polite helpful people. I have been going to Mane Shipping for years.read more

We were in need of a mobile notary after a piece of property sold much quicker than we anticipated…read more I contacted Exodus Shipping and was told that they no longer do notarizations. However, he referred me to a local realtor. I had spoken with the owner of Exodus a few times and he was always very helpful. The notary task was flawless.

From the owner: 'GREEN' Packaging Services; Shipping Services for FedEx Express, FedEx Ground, FedEx Freight Box…read moreand Priority Mail for Post Office. Notary and Copy Services for Pagosa Springs and Neighboring Counties of Colorado. Quick and Friendly service to our customers. Located inside Busted Knuckle Repair the areas premium Automotive and Truck repair facility.

Anthony at Elements does an outstanding job! The quality and caliber of the products he uses and…read morehis workmanship speak for themselves. It is worth your time to protect your investment regardless if it's a dd or your dream. And his pricing is extremely reasonable To speak on the caliber of this product...I bought my dream car and took my family out to dinner and while parking I misjudged the cement barrier at the end of parking lot. I cringed at the noise that I was sure was the lower section of my passenger side bumper being shredded. I got out to find the clear bra took all the damage and did shred..it left a small scratch in my paint. The repair of that bumper had I not had the clear bra would have been over $700. Seriously it's worth your time!

The professional job on the windshield and front window ceramic tint is flawless and the dogs are…read moreso happy in the cool interior. Thanks guys!