Went in for some business needs incl printing from a flash drive, scanning some documents, emailing…read moresome documents, and faxing. Only one person in the business service center. She was very nice but very overwhelmed with the amount of work she had....and as a result was not very receptive to my needs. Wanted to push me off on my own at every step. I don't think she didn't want to be helpful...maybe staffing is not done well? Or maybe she gets overwhelmed easy? I don't know but it wasn't something that made me want to drive clear across town for again.

I sent an email in today with some files to be printed, called to follow up and make sure…read moreeverything was in order and was told that they are no longer taking email print jobs, and that I would have to go through the main website. One has to create an account and navigate through multiple pages to do that. So for this customer that's not workable. I understand it's hard to get employees, ​but this store has just lost my business.

Only place you can return a UPS Delivered Package and though its supposed to be free, they insist I…read morehad to buy a $6 bag before I could ship my "Free Return" .......because they are a franchise not the UPS. Highly recommend refusing UPS delivery when ordering on-line shipping to La Plata County or Montezuma County or having UPS pick up your return.. More than once when needing to return a package the Manager/owner? Couldn't be bothered to wait on customers so you are waiting in line for the one employee they have to wait on customers. They are in desperate need of customer service training.

This USP Store thrives on providing the WORST service of any business in town. They are TOO LAZY…read moreto hand over your parcel, with the lame excuse that it hasn't been checked-in to "Their System." Too bad that the the USP tracking system says your parcel is Ready For Pickup - they're not going to deliver it. I don't care if they have 50 parcels to "Check-In" to their system, there's only one customer in the store (me) to pick up a parcel ready for delivery. But they can't be bothered.

Excellence in service and services! There's nothing like…read morehaving very smart, skilled, grounded, knowledgeable folks who are ready to get your job done. I'm grateful we have this business in town!

Easier than the post office! Plus you can check to see if…read moreUPS or FedEx is a better option. Everyone is always pleasant. Plus they have a great selection of greeting cards.

Found these guys after Basin Printing closed. I went on a local site and asked for recommendations…read moreand the response was overwhelming for these guys. Was able to email in my stuff, was responded to right away, good communication and fast pick up. Bonus was they were HALF the price. Happy to have found my new copy shop.

I highly recommend Fresh off the Press for anyone who wants the best quality prints, and best…read morecustomer service that goes above and beyond what is expected from a printer. They always meet individual needs, and go the extra mile to get everything perfect and help their customer! Super fast turn around and cheap rates for the quality you are getting! They also have a good selection of paper, and can offer great ideas for other, more creative print projects. Great business cards, brochures, posters, rack cards, menus, and anything else you can imagine. A+++++++ Thanks Fresh off the Press!!!!!

Absolutely the worst customer service I have come across. Snarky comments from the owner when I…read moreasked about my order were very unprofessional and if I read previous reviews, I wouldn't have come here.

We have been dealing with Point to point for years. Have had…read morenothing but a great experience. It changed ownership a few months ago, still same great service, Wonderful attention to detail and speedy service! Thank you , keep up the great work! Dennis, S&S Construction

Not sure what happened here. I've had good service in the…read morepast, but the last few times I've ordered online they have completely ignored it until I call. Then they look through their email and find it. This last time was the same...and told me they could have it ready the next day. I really needed it so asked when was the earliest I could pick up. They said they opened at 9....but were "usually late." Wasn't super confident at this point as far as customer service went. Which is why I called twice the next morning...as I live 25 minutes from their location. They never answered so I showed up at 930 (just as she got there) and she had no idea about my order. I was less than pleased about my wasted time but she was very apologetic and told me to leave my number so she could give it to the owner and potentially have it done by the afternoon. (Apparently they do the actual work in Farmington and ship it to Durango) Never heard back. Do yourself a favor and go somewhere else that actually checks their email orders, does their work on site, and shows up on time. UPDATE after the owner responded... I stated the truth exactly how it went down, and the response from the owner implies I am lying. Perfect ending to a terrible experience!! Go to Basin Printing if you want professionalism.

From the owner: Letterhead, Envelopes, Business Cards, Brochures, Postcards, Rack Cards, Banners, Foam Core Signs…read moreand more.

Great just great, lot's of fun quality items for memories of your trip to Durango that you'll keep…read morefor years to come. Super friendly and helpful personnel to make your shopping experience wonderful. Extra effort is the norm, enjoy...

This is such a fun store! They have so many fun items: shirt, cups, hats, etc. This is a definite…read moreplace you should stop in Durango. The owners are so sweet and fun!

I've used basin printing several times over the years and while they do get the job done my biggest…read morecomplaint is walking in the front door and standing there for five minutes while employees wander around refusing to look at you or even acknowledge that you're standing there. A simple greeting like "hello we'll be with you in just a moment" would go a long way.

From the owner: Basin Printing is a full-service offset and digital print-service provider, services include:…read more Offset print Digital print Direct mail or bulk mail Graphic design Bindery Posters & large format print Brochures Postcards Business Cards Fliers Forms Books Manuals Rack Cards Data services including address correction, NCOA and postal-presort.

The professional job on the windshield and front window ceramic tint is flawless and the dogs are…read moreso happy in the cool interior. Thanks guys!

Anthony and his team did a great job on the stripes for my MINI! Quality work and reasonably…read morepriced.