Contracted for installation of a door in our home, paid half up front. We were told they were…read morepretty busy and it would be approximately 30 days before they could begin, 7 months later, multiple phone messages and emails and we had heard nothing. Finally, when my wife asked for a return of the $ they scheduled to come out. Installation was terrible. The installers showed up without the tools needed, they ended up borrowing several of MY power tools to do the job. They screwed up the header (initially saying the 58" wide door didn't need one.) Also the contract was for 1.5 days and specifically said we would be charged less if it was faster. They took 5 hours total but still charged us the full amount. DO NOT USE this company!

From the owner: Are you looking to remodel your home or office? From window repairs to new shower doors, add…read moreinstant curb appeal to any space with premium-grade glass and supporting products from Montrose Glass. This locally owned and operated company is proud to serve the home and business owners of Elko, NV, and the surrounding communities. They combine years of experience with innovative solutions to bring you the best in residential, commercial, and automotive glass services. Enhance the appearance of your home, office, or automobile with high-quality glass from Montrose Glass. They proudly offer a wide variety of installation, repair, and glazing services for their community members at competitive prices. Call (775) 738-9688 today for your free estimate. Friday hours may vary.

Poor communication, rude office staff, did not complete job and honor estimate. Shop around don't…read morego with lowest bid, lesson learned.

Great people to work with. Despite the issues we ran into they kept me in the loop with everything!!read more

Wanted to give a huge shout out to Glass Dr! After getting the run around from Safelite (only…read moreattempted to use them due to previously being an Elko Glass customer), Glass Dr saved the day! Reasonable pricing, great customer service and got to keep my business local! I have been told the insurance companies push for customers to use Safelite but it's not a requirement that you use them. Please call around and do your research if you are needing any window replacements, chip repairs, etc. you'll be happy that you did!

Called to get my window fixed a couple months back for inspection. Very fast windshield spot repair…read moreand good customer service!!!

Excellent Service! I arrived here mid afternoon on a Friday with a gnarly rock chip in my window…read more Tim gave it a look, and said he could try his best to seal it up. After telling him to give it a try, he had it all done and ready to go within 10 minutes. I barely had time to sit down. I know they were working in the back on another vehicle, so I was quite pleased that he got me out the door so quickly.

On our travels through Utah we got a small chip in the windshield. It started to spread and we were…read morelucky to find Fast Glass while staying overnight in Elko. The service was amazing, they fixed the crack in minutes and we were back on the road again!

I have been a loyal Elko Glass Customer since they opened in the 1980s, using them for not only my…read moreautos but also my work trucks have gone there. I have never been disappointed or dissatisfied by their customer service or the work that they have done NEW OWNERs but I didn't know when in Late March I took my little pickup in for a new windshield All was good until the next time I drove my truck and someone passed me kicking up rocks and gravel and one chipped my windshield. Less than a mile and the crack had spread almost to the top. I flipped a bitch at the hospital and went back to the glass place where they filled the chip and assured me that I would still get many miles out of it. In May, sitting in the warm sun, the chip cracked down this time. They refused me any type of compensation for that Cheap ass piece of glass that they threw in my truck I will never ever recommend Elko Glass to anyone again. SAFELITE SUCKS

Have been using this glass shop for years. Excellent service and wonderful, friendly owners &…read moreworkers

Rick and his team did a great job on my motorhome. He got us in and out early and the rock chip is…read morebarely noticeable.

From the owner: Do you have glass damage? For windshield repair and replacement in the Elko area, turn to Safelite…read moreAutoGlass . Those in central Elko or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1955 Pinion Road, Safelite AutoGlass Elko repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

EXCELLENT WORK! They did an OUTSTANDING Professional job with the window Tinting and exterior…read morewindshield protection coating on my Jeep Cherokee wagon! I was so impressed I had them do the same work on my black Ford pickup along with a detail job. When I bought a new Ford pickup, I took it directly from the car dealership to Incognito to have them apply a Icon Rocklear protective coating to the exterior paint, a protective coating applied to the windshield, along with All the windows tinted. I will continue to use Incognito for window tinting, windshield protection, and vehicle paint protection. I HIGHLY RECOMMEND Incognito!

From the owner: We specialize in enhancing your vehicle’s comfort and looks with our quality tint films and eye…read morecatching details and ceramic coatings

Great customer service and extremely friendly. I had a rock chip and they stayed open late to fix…read moreit. Reed was awesome.

First off he tore the Pillar trim inside my car and the tried to cover it up. Then when I called…read morehim out on it he admitted his fault and explained how it happened but was very argumentative on him being accountable to fix it in the end he did order me a new trim piece but refused to install it claiming I was to picky he refused to work on my vehicles any more so I then had to pay someone else to install the trim piece. He is a complete Coward and I would not recommend any business go his way!!

DO NOT USE THIS LYING THIEF..!!! First of all I'm a 100%…read moredisabled Veteran on a set budget.I went in to get my interlock and they charged me $500, it took 5 hours for them to set it up and install it, and want to charge $55 to calibrate it..???! WTH..!! I moved here from AZ where I had my interlock originally and it was $250 for set up and install, and $18 for calibration. On top of that it took 30min.....Good honest people I would recommend 100%. This guy in Elko has so many lawsuits against him for his thievery and lies and now he's got another one coming with Veterans court and services because this POS fgt mis wired all my extra features I put on my 3500 LBZ Duramax. One of them being my train horn. They fkd it up and then charged me $337 for 2 hrs labor ya right..!! I told the poor secretary upfront, (that has to face his customers he rips off) he broke my train horn and he's gonna fix it for free...She called him and he was yelling at her to video everything and call the cops to report a stolen vehicle.... I left in my truck, got a call from police stating if I don't pay I'm gonna be charged. I told the cop he can take me to court. Cop said I'm still gonna face charges with the State. The cop knows all about this cs and said I would have to pay and then sue him....WOW, the law is here to protect who..!!??? He broke my sht, reports me for taking my truck back without payment...duh.!!.He lied and stole my money..!! I'll be pressing charges after I get back from my Sister's service in AZ. If I didn't have to do this trip I wouldn't had paid and I would've already filed charges for everything I can think of..!! I'm getting with others he's ripped off and putting a lien on his house and other assets before he files for bankruptcy AGAIN for like the 6th time..!! Dudes obviously on drugs and spun out all the time. He'll also comes up under "Smart Start Interlock" where I'll be putting this same post.... I'm 47 and I've never dealt with such an dishonest lying thieving loser in my life with ANYTHING...!!! I can't believe this guy is still here in this small town. He owes so much money to all his vendors, and the big vendors won't do business with him anymore cause he never pays. If you've been ripped off by this guy get a hold of me and we'll start staking more evidence on this clown. Hope this saves you from making a very expensive decision as well as being in my situation

My 1st mistake was getting a DUI. My 2nd mistake was going…read moreto Auto Pros for a Smart Start interlock. Beto was rude, unprofessional, didn't keep his appointments and over charged me. I had the interlock for 1 year and I went to Twin Falls once a month to have it calibrated because I wouldn't be treated like a criminal every time I went to Auto Pros. I wouldn't recommend this a hole for anything.......