I have been a loyal Elko Glass Customer since they opened in the 1980s, using them for not only my…read moreautos but also my work trucks have gone there. I have never been disappointed or dissatisfied by their customer service or the work that they have done NEW OWNERs but I didn't know when in Late March I took my little pickup in for a new windshield All was good until the next time I drove my truck and someone passed me kicking up rocks and gravel and one chipped my windshield. Less than a mile and the crack had spread almost to the top. I flipped a bitch at the hospital and went back to the glass place where they filled the chip and assured me that I would still get many miles out of it. In May, sitting in the warm sun, the chip cracked down this time. They refused me any type of compensation for that Cheap ass piece of glass that they threw in my truck I will never ever recommend Elko Glass to anyone again. SAFELITE SUCKS

Have been using this glass shop for years. Excellent service and wonderful, friendly owners &…read moreworkers

Outstanding service. Got my truck in earlier than expected and got it back even sooner than…read moreexpected. Would definitely recommended elko body shop for all your repair needs. A++ to Cody and his employees.

Highly recommend these folks. Quick, efficient, and excellent price. Took care of my problem in…read moreless than 24 hours. Definitely the place to go in Elko.

I've been going here for 5 years and have been okay with what I have paid for but feel like the…read moreprices are getting out of control. Here is what I don't like and that is making me go else where: -high prices -not open on sundays -doesn't get my car as clean for the price I get tired of companies that take advantage of our communities.

Always amazing & love the free vacuums/cleaning supplies. Usually less busy than the location at…read moreMtn City Hwy

Yoel's auto body shop repaired a dent on my pick up. He completed it in a timely manner and the…read morework is impeccable. Yoel communicated well and let me know if extra time was needed.

Excellent service! Highly recommended. Painted my motorcycle gas tank, perfection. He was very…read moretimely too.

Update: The owner reached out to me after looking into what happened. He has offered to make it…read moreright and the truck is currently back in their shop actually being repaired now. While mistakes happen, a good owner that will correct the mistakes is priceless! THAT is good business! As a current deisel owner, having a local repair shop that can be trusted for any future needs is immensely valuable to me. I will update further after I get the truck back. I am thrilled to have a running truck soon! Thank you, Jeremy! In my opinion, Neff's services were costly, inaccurate and took to long. I bought a 2018 Ram 1500 Big Horn EcoDiesel with a 30-day warranty in Las Vegas and drove it home to Elko. The truck started to experience coolant loss and overheating during the drive home, showing the tell-tell signs of a cracked EGR Cooler as there was zero visible leaks. The dealership directed me to take the truck to Neff's instead of trying to get the truck back to Las Vegas. About a week later, Neff's submitted a repair order to the dealership for a coolant system flush and heater core back flush which the dealership paid Neff's to be completed. This along with a license plate light install came to $1,360. Unfortunately, I was left out of these "repair" details. The next day after picking up the truck, thinking it was repaired, it was still experiencing the same coolant loss and I took the truck back into Neff's that day. It took Neff's over 2 more additional weeks to diagnosis the EGR Cooler failure bringing us to the very end of the 30-day warranty. Since the dealership had already paid Neff's for a "repair" the dealership is no longer willing to cover any further repairs. While most of my dilemma is from the dealership not honoring their warranty, Neff's significantly added to the dilemma by initially misdiagnosing the issue (Neff's tech admitted that verbally over the phone to me) and taking so long to correctly diagnosis the issue. The quote from Neff's for EGR Cooler replacement is also about $1,000 more than Elko Motors (the Ram Dealership) quoted. Thought that might be valuable information as well. Perhaps, if Neff's had accurately diagnosed the EGR Cooler failure initially and in less time than 3 weeks, my unfortunate circumstance might have had a better outcome. What makes me most upset is how common and known the EGR Cooler issue is with this specific truck and how long it took Neff's to diagnose it. Oh yeah, Neff's also tried to charge me for a second diagnostic charge when I picked up the truck.

Personally, I wouldn't waste my time here especially with their prices. Ruby mountain injection was…read moreable to do my truck for WAY less than what they wanted. So I recommend not even bothering with Neffs.

the team here was awesome stayed late on Saturday to finish the job gave us rides back and forth…read moreto hotel can't recommend them enough a little more than price quoted but was worth it thank you

Intermittent AC fan and oil leak near oil filler area. The…read moreowner could not remember me visiting the day before, forgot that we discussed the problems, forgot that I told him I was from out of state and I needed this looked at before I headed home. The owner, John, told me to bring the vehicle on Thursday morning at 8:00 am and to leave it and they would work it in. When I called to say that I would be dropping the vehicle at 8 but would need to be dropped off nearby, he could not remember anything from my visit and said that his first appointment was the following Tuesday. He forgot that I was not from Elko and that I would not be in Elko on Tuesday.

Fantastic work and customer service! It's good to know there is a good automotive repair shop right…read morehere in Elko. Thank you.

Went in for transmission issues. Prompt friendly professional and reasonably priced. Highly…read morerecommend and will go back.

We were on are way to Yellowstone. We had a problem with the truck stalling when coming to a stop…read more They diagnosed the problem and got us on way. It was only the second day of a twenty five day. We had no other problems the rest of the trip. Thank you