Courteous, prompt, and reasonable. They were cheaper on a…read morewindshield replacement than even any where in Twin Falls or even Boise. And since Northern Nevada is the rock chip capital of the world, I have had many chips filled. They do it for free on windshields they put in and charged me only $20.00 on one they hadn't. I had no appointment and they had nothing available for the next three days but said if I could leave the car they would see if they could squeeze it in sometime between appointments. They called me an hour and a half later to tell me it was done. I wish all businesses I deal with had the same ethics as Elko Glass.

I have been a loyal Elko Glass Customer since they opened in the 1980s, using them for not only my…read moreautos but also my work trucks have gone there. I have never been disappointed or dissatisfied by their customer service or the work that they have done NEW OWNERs but I didn't know when in Late March I took my little pickup in for a new windshield All was good until the next time I drove my truck and someone passed me kicking up rocks and gravel and one chipped my windshield. Less than a mile and the crack had spread almost to the top. I flipped a bitch at the hospital and went back to the glass place where they filled the chip and assured me that I would still get many miles out of it. In May, sitting in the warm sun, the chip cracked down this time. They refused me any type of compensation for that Cheap ass piece of glass that they threw in my truck I will never ever recommend Elko Glass to anyone again. SAFELITE SUCKS

Wanted to give a huge shout out to Glass Dr! After getting the run around from Safelite (only…read moreattempted to use them due to previously being an Elko Glass customer), Glass Dr saved the day! Reasonable pricing, great customer service and got to keep my business local! I have been told the insurance companies push for customers to use Safelite but it's not a requirement that you use them. Please call around and do your research if you are needing any window replacements, chip repairs, etc. you'll be happy that you did!

Paula was such a huge help with the entire process of billing the insurance company, setting up…read morerecalibration of the windshield and communicated throughout the entire process. I will be back! Very pleased with the overall service!

Mrs..t most awesome place ever pulled in here mid afternoon on a Monday had a window that was…read morerapidly enough in our motor home and stop in here came out in the rain and cut the glass out read he sieve the trim back on and we're back on the road within an hour or so

First off he tore the Pillar trim inside my car and the tried to cover it up. Then when I called…read morehim out on it he admitted his fault and explained how it happened but was very argumentative on him being accountable to fix it in the end he did order me a new trim piece but refused to install it claiming I was to picky he refused to work on my vehicles any more so I then had to pay someone else to install the trim piece. He is a complete Coward and I would not recommend any business go his way!!

auto repair engine replacement poor substandard service failed to meet agreement price, forgot to…read moreinstall transmission dip stick and shaft, oil leaks around oil cooler, missing bolt on air box , oil sensor bad, turned odometer back, refused to wok on items they forgot to do over charged us by $1000 beware

Tim and staff always do a great job on my vehicles. Today I took my car in to get the windshield…read morereplaced. I waited less than 40 minutes for it to be done and it looks great! They've also done several rock chips for my vehicles and they get them done in 5 minutes or so when I drop in. Great shop, honest people.

Excellent Service! I arrived here mid afternoon on a Friday with a gnarly rock chip in my window…read more Tim gave it a look, and said he could try his best to seal it up. After telling him to give it a try, he had it all done and ready to go within 10 minutes. I barely had time to sit down. I know they were working in the back on another vehicle, so I was quite pleased that he got me out the door so quickly.

If you're a traveler with car trouble, you've got to come to Auto Pros. Impeccable service, very…read morequick diagnostics and sourcing of parts, and the most reasonable prices I've probably ever paid for car repairs. I had a flashing break light on i80 while passing through Elko, stopped in at 10:30am, and am heading out by noon with a new shock. The diagnostics were quick (and free!), the mechanic figured out the problem right away, listened to what I wanted, and told me exactly what he was going to fix. Very honest guys who do good work and are happy to get to know you while you wait. The part they needed arrived 10 minutes after they called, and they got my car done and road tested before lunch. Car trouble on long road trips can be really scary, but these guys are great, know their stuff, and won't take advantage. They even took care of my dog while we waited! Could not recommend these guys highly enough, if you have car trouble, Auto Pros are your people.

DO NOT USE THIS LYING THIEF..!!! First of all I'm a 100%…read moredisabled Veteran on a set budget.I went in to get my interlock and they charged me $500, it took 5 hours for them to set it up and install it, and want to charge $55 to calibrate it..???! WTH..!! I moved here from AZ where I had my interlock originally and it was $250 for set up and install, and $18 for calibration. On top of that it took 30min.....Good honest people I would recommend 100%. This guy in Elko has so many lawsuits against him for his thievery and lies and now he's got another one coming with Veterans court and services because this POS fgt mis wired all my extra features I put on my 3500 LBZ Duramax. One of them being my train horn. They fkd it up and then charged me $337 for 2 hrs labor ya right..!! I told the poor secretary upfront, (that has to face his customers he rips off) he broke my train horn and he's gonna fix it for free...She called him and he was yelling at her to video everything and call the cops to report a stolen vehicle.... I left in my truck, got a call from police stating if I don't pay I'm gonna be charged. I told the cop he can take me to court. Cop said I'm still gonna face charges with the State. The cop knows all about this cs and said I would have to pay and then sue him....WOW, the law is here to protect who..!!??? He broke my sht, reports me for taking my truck back without payment...duh.!!.He lied and stole my money..!! I'll be pressing charges after I get back from my Sister's service in AZ. If I didn't have to do this trip I wouldn't had paid and I would've already filed charges for everything I can think of..!! I'm getting with others he's ripped off and putting a lien on his house and other assets before he files for bankruptcy AGAIN for like the 6th time..!! Dudes obviously on drugs and spun out all the time. He'll also comes up under "Smart Start Interlock" where I'll be putting this same post.... I'm 47 and I've never dealt with such an dishonest lying thieving loser in my life with ANYTHING...!!! I can't believe this guy is still here in this small town. He owes so much money to all his vendors, and the big vendors won't do business with him anymore cause he never pays. If you've been ripped off by this guy get a hold of me and we'll start staking more evidence on this clown. Hope this saves you from making a very expensive decision as well as being in my situation

EXCELLENT WORK! They did an OUTSTANDING Professional job with the window Tinting and exterior…read morewindshield protection coating on my Jeep Cherokee wagon! I was so impressed I had them do the same work on my black Ford pickup along with a detail job. When I bought a new Ford pickup, I took it directly from the car dealership to Incognito to have them apply a Icon Rocklear protective coating to the exterior paint, a protective coating applied to the windshield, along with All the windows tinted. I will continue to use Incognito for window tinting, windshield protection, and vehicle paint protection. I HIGHLY RECOMMEND Incognito!

From the owner: We specialize in enhancing your vehicle’s comfort and looks with our quality tint films and eye…read morecatching details and ceramic coatings