We had a 20 year old palm tree removed and two stumps ground. We expressed that we wanted to replace it with a shade tree. At the time we told Carlos we were unsure as to what we wanted to put in. He advised waiting at least four months and would have had him come back to put in a new tree, but we were gifted with a tree and planting. Moon Nurseries came out and found that only about 10-12 inches had been ground and that the root had not been removed. We watched the process and while it looked like a lot was hauled away, disappointing to find that it was only a surface job. Moon let us know that this is an unreliable and slick process used by unreliable companies that the customer is typically unaware of.
I have to wonder what Carlos would have done himself in planting a new tree? When calling him out to find a solution he was defensive and accused us of not telling him to go deeper initially. Instead he wanted to charge us an additional $250. Disappointing that we have to pay again to have job done right.
BUYER BEWARE. CANNOT RECOMMEND. read more