Customer service is ok but the quality of work is terrible! They charge for high quality work but…read morewill spot patch everything but then if you ask them to fix it they will refuse and blame your car. They did one door handle in one piece looks great but the other 3 are showing chrome done in multiple pieces

The tinting here was phenomenal. I love the attention to detail, the friendly staff and how…read moreconvenient they made everything! Highly recommended.

100 out of 10! Been here twice now & will always come back! Quality people that believe in their…read morework & will fix any issue. Really love the husband wife duo they are awesome & really thoughtful.

I really like this shop, they're fair with their pricing, I had them tint all my windows and wrap…read morethe emblems. Very professional, had it ready when he said it would be and it turned out looking better than I expected. Planning to go back and have them wrap some more of the chrome on my truck in the very near future. These guys are awesome, if you need any of tent or wrap done, Alex is the man. And in the same shop I had Shine lab do some bodywork for me. And I talk to one of the guys that works for the audio portion and he was very helpful and they all just seem like honest fair guys that want to help you get your ride where you want it to be.

Well they have done it again! Every project we bring them PNW takes and turns into an absolutely…read moreincredible creation that looks better than anything we could imagine!! I highly highly recommend using PNW Warps for any and a creative needs you might have. I believe that there is nothing these folks can't create! What a wonderful easy experience. I wasn't sure exactly what I wanted to add to my Bronco but the team at PNW Wrap Co. worked with me to come up with something I would absolutely love and they did not disappoint. The simple black stripe broke up the blue exactly the way I anticipated. I couldn't help but light up and smile once the job was complete, it was perfect! I would absolutely recommend the team at PNW wraps for any of your creative needs to add that perfect touch to your vehicle or motorcycle.

From the owner: 3m Certified, STEK PPF Certified, Award-Winning Vinyl Wrap and Sign Shop, located in Bremerton, WA…read more We strive for the best possible quality vinyl work, without cutting corners ever. Every vehicle that arrives at our shop is treated with the utmost respect and care. At The PNW Wrap Co. we apply premium grade vinyl products only. We stand by our work fully, with warranties of one full year. We strive for 100% customer satisfaction, if you're not happy, we're not happy. No job is too small, come see us for any small decal needs too.

Wrapjax killed the wrap job on my car! I request for the candy purple, with ppf for my carbon fiber…read moreand a ceramic coating to finish everything off. 100% satisfied!

We had our boat hauled into this shop while we were out of the country. Our boat stays in the water…read moreyear round and was dirty when it came in. Now, the guys who hauled it out should have washed the goose poop off of the swim platform. But the owner threw a huge fit about it not being cleaned. Honestly we figured it was part of the service. After a lot of fuss the owner said they would just clean the boat. We were very grateful that we didn't have to arrange to have the boat hauled out of their shop and then cleaned and brought back but if they had the capability to clean it all along why make it such a big deal? I think they even charged us something north of $1,000 to clean the hull of a 23' ski boat. The next issue came when the boat was ready to be hauled back to our slip. Our driver called and let us know there was an issues with a tire. He didn't feel safe trailering the boat with a bad tire and we asked him to leave it there to get the tire fixed. This again was turned into a huge issue. According to the owner the trailer came in with a flat tire and he couldn't understand why the guy wouldn't haul the boat without fixing the tire. I get that the shop needs room to wrap other vehicles but come on. The boat was there for two days after we were told it was done. Between this and the wash we were made to feel as if we were just an inconvenience. When we finally saw the boat we realized that the black paint we were trying to cover up was still partially unwrapped. To be fair we only talked about wrapping the hull of the boat and the part that was not wrapped was above the rub rail. With that said if we wanted to wrap the black portion of the boat wouldn't a good expert point out that this portion should also be done? We contacted the owner and asked if they could also wrap that part. They said they could and then they said they could do it in the slip. Given the issues we had hauling the boat in from last time we opted to have them come to the boat. It's been four weeks since that conversation. Every week the owner has said he would come out to see the boat with us in person. Every week he says nothing to us and then makes an excuse when we follow up. Finally last week I gave him an out. I let him know if he doesn't have time or doesn't want to finish the project to just let us know and we will go another route. We got a response that was all about him and how busy he is, how he is booked out, and how coming to the boat isn't as easy as having the boat come to him. But he again agreed to meet us at the boat this week. And again we heard nothing from him. Here's my issue, it's not hard to treat a customer with respect and show them that you value their business. Even if you're a busy shop you should take the time to help customers with issues without making them feel like your time is more valuable than theirs or blowing them off over and over again. It's not difficult to communicate with people. Sure, you may be busy today but how long are you going to stay busy If you treat people with zero respect. Working with customers isn't all about the payday, it's about making them feel heard and that their business is valued. At the end of the day I wouldn't send a single person to this shop, why would I want any I know to feel the same way we did...

I had to stop in and set up a business mailbox. They were extremely helpful. I'm fairly affordable…read more New owners have taken over the business. He is very personable and seems to have good customer service and business savvy. What more can one say about a a vendor where you place and receive mail and packages, scan documents, and such?

I have been a KMP customer for over 12 years and have never been disappointed. I don't see that…read moretheir helpfulness, service and product line have deteriorated at all. Only rarely have they not had what I was looking for. The two naysayers should give them another chance.