I left in tears he wrecked my favorite boots I'd never take anything there again. Then he insulted…read moreme when I complained about his job it's so bad I cant believe he's been fixing shoes for 13 years and he is horrible at it . My boots r wrecked . Go to the shoe repair in londondary mall they are awesome this guy should not be in shoe repair. He will destroy your shoes. 1 star is to high of review I wish I could give -cuz it's the worst I've ever seen . I left in tears this store should be shut down .

Ugh! The owner of this shoe repair is not only the rudest business owner that I have ever met, but…read morealso terrible at shoe repair. He DESTROYED my Diesel Boots and when he was replacing the zipper on one of the boots, he cut himself and bled all over my boot. DO NOT SPEND YOUR MONEY HERE!

He quoted me a different price than what he charged, had me pay before the work was done, and…read moreseemed annoyed when I asked for receipt/confirmation of payment. Then, after I had paid, he told me to "call him in a week or so to remind him of it" despite saying it would be done within the week. When I asked why he didn't call when the item was finished, he looked annoyed and took down my name/number stating he would do so. He didn't. I reached out 1.5 weeks later and he said it would be done "right away". All of this was frustrating enough, but then I went to use it and the zipper (on both items) was worse than it was before. He put a single 1" spaced thread to attach this "new strong zipper" to the suitcases. Looked like he spent maybe 2 minutes on it. He should be ashamed by the standard he is operating at for a "business". Go literally anywhere else.

From the owner: We serve all young, adults, seniors and children with all of the leather work and custom made…read moreservice. Our goal is to satisfy our customers with the best service. We are the best when it comes to any repairs challenges, we don’t turn any customers away. Our server is great and fast. We along do warranty repair for luggage and bags.

Great service! He did a wonderful job on a pair of men's black dress shoes. I highly recommend this…read morecompany to my friends and family (that I like)!

I searched for a cobbler in my area. I met Art at west end shoe repair. What a character. I was…read morequoted $100 at other businesses for heel replacement. ART has been in business for over fifty years. His price was only $20. I am strutting proudly in my my new heels,thanks to Art

5-Star Review for SHOE MASTER - Londonderry Mall, Edmonton…read more I want to share my amazing experience at SHOE MASTER in Londonderry Mall, Edmonton. Last week, I needed a special letter for a shoe merchandise dispute, and I didn't know where to turn. I walked into SHOE MASTER and met Quang Bui, the Assistant Manager -- and I truly believe people like him make the world a better place. Quang was incredibly patient, understanding, and genuinely willing to help me, even though my request wasn't something they deal with every day. He took the time to listen, showed empathy, and went above and beyond to assist me. It's rare to meet someone so professional and kind-hearted at the same time. In a world that often feels rushed and impersonal, meeting someone like Quang reminded me that there are still good, decent, and generous people out there. I can't thank him enough for his help -- and I highly recommend SHOE MASTER to anyone looking for excellent service and true human kindness. Thank you again, Quang Bui. You made a big difference in my life. -- Loredana Spanache

They did an outstanding job on my work boots. They had the boots ready way before the scheduled…read morepick-up time and the price was great as well. I would highly recommend them for your shoe/ boot needs

When I was growing up my mom always took our shoes for polishing to Shoemaster. So, naturally, I…read morefound one in my local mall when I moved away and my mother no longer handled my shoe care needs. While Shoemaster is a chain, a shoe store is only as good as the cobbler who mends the footwear. At Kingsway, the couple who work here are so committed to their craft. They're small on words but big on results, and they don't overcharge you. I had a pair of my favourite boots re-zippered here and several pairs of shoes re-heeled. They work quickly and if it's not busy, you can pick up your stuff the same day, or if it's a larger job they get you to come back in a couple of days. They've always charged a reasonable rate and their work has endured many seasons. I'm still wearing my boots! Thanks, Kingsway Shoemasters.

Heads up. Unfortunately, if you're looking to have shoes dyed, they no longer do it due to health…read morereasons I took my shoes to Bonnie Doon Mall Shoe repair. They can do it for you there.

I brought in my Louis Vuitton loafers to get stretched…read more I was asking for quite the miracle since the shoes are a size 10, and I have size 12 feet... But the cobbler assured me that it could be done. Besides, it was only $20 so I had nothing to lose. So I got my ticket and was told to come back tomorrow. Low and behold, the shoes fit and even feel comfortable. And it only took 24 Hrs.

This nifty little cobbler's shop previously named "Richard's Shoe Repair" has now been renamed…read more"Adam's Shoe Repair". Excellent service and quick turnaround time, and also located in a convenient location right downtown. It seems like they can do anything, from repainting or refinishing your shoes, to new heels and soles, strap adjustments, and repairing major damages such as sliced leather. I was very impressed with the repair they did on my cut leather boots; the deep cut was glued and painted over so well you could barely make out the scar. My white flats didn't turn out looking brand new as I'd hoped, but then again, repainting white leather is always tricky because of the color. A helpful note -- if you get four pairs of new heels or soles (aka "lifts"), you get the fifth for free! A good system if you have shoes in your closet you can't bear to part with like me :)

TL;DR at the top, so you don't have to slog through. I took…read moremy favourite, most comfortable shoes in. They charged me $85 and returned to me a pair of shoes that looked worse and no longer fit. Hey, listen, I'm sorry to have to do this to you but, this was probably the worst shoe repair I've ever had. Well, it's the only shoe repair I've ever had. I had a pair of shoes for years. Years and years. They were so comfortable and beautiful. The soles were these soft spongy things. It was like walking on a cloud. Of course, being so soft, they started to wear down. They got holes. I didn't mind, I just taped them up. No problem. But, eventually, it did become a problem. I thought, okay, I'll take them into the nearest shoe repair place, and get some new shoes in a week. So I took them in. The guy has a bit lost as to what I wanted. They shoes had been roughed up over time, and it gave them a nice vintage look. I wanted to keep the look. I said specifically, "Do not polish these shoes, I want them to keep the look they have now. Just change the soles. Can we find soles that are as close as possible to the soles already on the shoes?" The guy didn't really know what I was saying. I guess there was a language barrier. He also seemed like he didn't really know his way around the cash register or anything. I mean, nice enough dude, he just didn't know... So he charges me about $85, for one pair of shoes (they cost me ten dollars, by the way, but I really loved them so I was okay with it), but he says I can't pay him right now I have to do it later. He can't use the debit machine. That's fine. No problem. Cash only. Tells me to come back in a week. I do, and guess what... no shoes. Can't get the sole he wants. Come back in another week. Oh, okay. This repeats for a month and I finally say, "Why don't you just call me when you're ready?" Another month later, I get a call and go in. Oops, I apparently need to pay cash only. Because he can't work the machine. Also the shoes have been polished, ruining the aesthetic. Also, it's a bit busy, but the soles look clunky and not like what we'd talked about. I ask about it and another dude is like, just take them and see if you like them and come back later, because it's busy. I do this. They are terrible. They look terrible. They no longer fit. Basically I paid $85 to ruin my favourite shoes. Oh, also, when I had to pay with cash, it had to be exact because not only could the guy not use the debit machine, but he apparently couldn't make any change, so I had to pay in two installments, to have the correct amount. I go in to tell them this and they agree to resole again. They can't do anything else, obviously. This takes another month. The sole is finally an okay sole, but the wrong colour, and still not even close to what we originally agreed on. They don't give me any discount. I decide I've had enough and just take the shoes. At least there's not holes in the soles anymore. I will never return.

I went here for a Shoe Repair. I am very happy with the repair on my cherished Italian handmade…read moreleather sandals purchased while in Cinque Terre! I was devastated when my dog chewed the ankle strap! I went to another shoe repair shop that told me I would have to find my own matching leather piece and repair would cost at least $40. This place made it MUCH easier! They provided the leather, and found a near perfect match, and cost me only $20. The shoe was ready within a week and I am so happy with the results, the service and the price, and that I can wear my sandals again!! Highly recommend.

I dropped in with a few items to be altered. I purchased a few pairs of pants online but the fit…read morewasn't right. Instead of returning them I decided to have them altered. This little store is clean and well organised. They have a lot of shoe accessories at the front and all the alteration stuff is behind the counter. They have two change rooms with plenty of space inside. The lady was quick pinning and marking where new hem etc should be. I paid before but you can also pay when you collect. Standard wait time is one week but they do fast service if you need it. The price was reasonable for three items. Not the most personable place, if you are wanting to have a lot of chit chat this isn't the place. These gals seem super busy so you'll be in and out in a flash. I'd use this place again.