I went to Southgate mall to fix my shoes but that shop was closed…read more Finally I've found him at this new location. He's done such a good job so I don't want to go to another shop or any shop. He has a good skill and is a pleasant person to deal with. He can fix a lot of stuff, not shoes only. This new location is easy to reach but it opens until 7pm.

I have also bought 2 pairs of moccasins from this place over the last few years and they're…read morefantastic - the Laurentian Chief brand is a good quality one and the moccasins have lasted forever.

Great service, sole replacement in 24 hours, reasonable rates…read more I had the soles of my work boots replaced and he had a couple of options to choose from, made some recommendations and had them finished the next day for $100. Very satisfied

While visiting Edmonton, the strap on my leather bag broke. Leckie's repaired it the same day…read more Excellent work and so fast. Rich V. Kingston, Ontario

Heads up. Unfortunately, if you're looking to have shoes dyed, they no longer do it due to health…read morereasons I took my shoes to Bonnie Doon Mall Shoe repair. They can do it for you there.

I brought in my Louis Vuitton loafers to get stretched…read more I was asking for quite the miracle since the shoes are a size 10, and I have size 12 feet... But the cobbler assured me that it could be done. Besides, it was only $20 so I had nothing to lose. So I got my ticket and was told to come back tomorrow. Low and behold, the shoes fit and even feel comfortable. And it only took 24 Hrs.

I play renaissance & baroque lute and play at "ren faire" re-enactment events. I brought my garb…read moreshoes to this location for an uncommon type of repair, damage to the underside of one of the toes. He charged me a totally reasonable rate, and did it on time for the date promised. I 100% recommend this location to other customers.

I recently had a pair of high end leather dress shoes hand made by artisan Le or Moi. I patiently…read morewaited for a period of approximately a month, and to my complete joy and surprise, my custom designed three-tone brown leather shoes were the first shoes in my life that fit my ingrown toe nail and bunion infermed two different sized feet. I am seriously considering having another pair made and designed by the residing craftsman of Shoe Master at a very reasonable cost. I would certainly recommend Shoe Master at Bonnie Doon to anyone desiring to procure a quality pair of shoes custom fit and made with dedication and expertise, with no strings attached. Hats off to Le & Moi of Shoe Master! Phillip Rohatynski Retired Pastor & Antique Dealer

I brought in my pair of birkenstock sandals to repair the sole. I was expecting to replace both…read morerubber and cork, the gentleman there said that was "bullshit" no need to replace both he will just fill the cracks and it will be fine. Told me it was $80, and he said it would be ready Monday, perfect! I came in Monday and he did not have them ready because he did not notice that I had a bigger size shoe so he had to charge me more. Told me only $10 more and that was a deal. I hesitated but agreed. When I came back to pick them up the second time they had cracks along the cork bed because he didn't fill them well enough i could feel it when I walked, his solution was add more leather to the cork!! I said that would not work and wanted him to replace the corkbed. He claimed he would have to charge me more for that (even though it was his mistake) and call me Tuesday to let me know how much. I told him he should be replacing for no cost. He again did not call me Tuesday so I called today and he said another $60 for the insoles. I refused so he said I could come get my shoes which were junk now and he would give almost all my money back. Please do not use this man not only did he have crappy service I noticed today he put NON birkenstock soles on my shoes so they are no longer true birkenstock (I didn't authorize the diff rubber)

I brought in a beloved pair of boots here to get a snap repaired…read more The shop it tucked away in a strip mall... with surprisingly difficult to find parking. The man who (I assume) owns the shop is very friendly. There is fast turn-around service (he offered to have the repair done the same day). It's cash-only, pay up-front (ie. before getting the work done), which I found to be kind of odd... but whatever. As for the repair itself... it was an okay job. Not fantastic. The snap is repaired, but it's way too tight and I now have to literally pull at my leather boots to open it (so I'm afraid that'll cause damage). He also took apart a seam to make it a more 'hidden' repair, and sewed it back kind of crooked. It's not something anybody else would notice, but I sure do. So, while I'm very happy to get my beloved boots back in working order... I can't say I'm super impressed at the repair job. I'm not outraged or anything - they aren't worse off - but I won't exactly be going back.

I went here for a Shoe Repair. I am very happy with the repair on my cherished Italian handmade…read moreleather sandals purchased while in Cinque Terre! I was devastated when my dog chewed the ankle strap! I went to another shoe repair shop that told me I would have to find my own matching leather piece and repair would cost at least $40. This place made it MUCH easier! They provided the leather, and found a near perfect match, and cost me only $20. The shoe was ready within a week and I am so happy with the results, the service and the price, and that I can wear my sandals again!! Highly recommend.

I dropped in with a few items to be altered. I purchased a few pairs of pants online but the fit…read morewasn't right. Instead of returning them I decided to have them altered. This little store is clean and well organised. They have a lot of shoe accessories at the front and all the alteration stuff is behind the counter. They have two change rooms with plenty of space inside. The lady was quick pinning and marking where new hem etc should be. I paid before but you can also pay when you collect. Standard wait time is one week but they do fast service if you need it. The price was reasonable for three items. Not the most personable place, if you are wanting to have a lot of chit chat this isn't the place. These gals seem super busy so you'll be in and out in a flash. I'd use this place again.

While Shoemaster is a chain, a shoe store is only as good as the cobbler who mends the footwear. I…read morehad taken my treasured fossil vintage handbag to have the handle mended. Only $6.00 and ready for pick up in one day. Very professional cobbler, I was watching him repair a boot using his fancy tools. I was quite impressed by his workmanship.

I've patronized this business twice. The first time, I had a pair of shoes stretched. The second…read moretime, I had a few pairs of shoes polished. Both times, the quality of the work done was quite average. Both jobs are as easy as they come and any competent cobbler should be able to do them well. I don't know if I'll stop by here again.

He quoted me a different price than what he charged, had me pay before the work was done, and…read moreseemed annoyed when I asked for receipt/confirmation of payment. Then, after I had paid, he told me to "call him in a week or so to remind him of it" despite saying it would be done within the week. When I asked why he didn't call when the item was finished, he looked annoyed and took down my name/number stating he would do so. He didn't. I reached out 1.5 weeks later and he said it would be done "right away". All of this was frustrating enough, but then I went to use it and the zipper (on both items) was worse than it was before. He put a single 1" spaced thread to attach this "new strong zipper" to the suitcases. Looked like he spent maybe 2 minutes on it. He should be ashamed by the standard he is operating at for a "business". Go literally anywhere else.

From the owner: We serve all young, adults, seniors and children with all of the leather work and custom made…read moreservice. Our goal is to satisfy our customers with the best service. We are the best when it comes to any repairs challenges, we don’t turn any customers away. Our server is great and fast. We along do warranty repair for luggage and bags.