Amazing and clean facility. Sue was a great help. Got me in and out in 10 minutes! All storage…read moreunits one floor and accessible from the outside is the best part

The Worker is really nice, the location is also convenient. And the storage I looked at is clean…read moreand well taken care of.

Having never used a trailer before, we had some issues with a uhaul trailer we picked up from…read moreNewbury park. We brought the trailer to this location and George and his team were extremely patient and solution-orientated, and helped get us into a uhaul truck. Moving can be stressful, but George went above and beyond to help us!

First of all Uhaul corporate refunded the over charge so it's not uhauls fault but this location…read moreover charge me I had a drop off time of 8AM and I dropped it off at 7:50 AM to be safe then I got charged for a whole extra day saying I dropped it off 5 minutes late. Also check how much gas they give you the Uhaul with because mine was under half when I got it and they require you return it with half so that's not fun. I will still use Uhaul in the future just probably not this one.

I would like to thank Richard at Golden State Storage for helping me and my dad today. We were…read morelooking for a storage space to rent and visited this place because it was near to where we live. Richard was very helpful, explained everything to the detail, and was very friendly and courteous. We did not bother looking at different storage facilities and their rates because of how satisfied were were with customer service at the Golden State Storage. Pro tip: use Yelp check-in and receive a free padlock

John was extremely helpful and knowledgeable. He had a storage unit ready right away and was very…read morepatient. Definitely a reliable place

Had a quick job (moving a heavy mattress from one apartment to another a short drive away up on the…read morethird floor) - about half an hour of work. All the other quotes I got were way too expensive to consider, but the Dudes saved me! Very reasonably-priced, friendly, easy to work with. Their service doesn't come with all the bells and whistles that more expensive moving companies have, it's more like having a buddy or two (or more) come help you move - or just completely take care of things for you while you sit on the sidelines. But that's exactly what I needed, and I will definitely be calling on their help again!

We hired Dude I Need A Truck because of the great reviews but we had a terrible experience. First…read moreoff, we scheduled to have two guys come and one of them was almost 45 minutes late. But I was still charged for his time! Then they ended up racing through our job and damaged several pieces of furniture. When I pointed out an obvious scratch and chip in the finish on my dining room table, they started making all sorts of excuses about how they didn't do it but it was obvious they did. I had eaten breakfast at that table that morning and it was perfect. They then continued to complain about how they didn't do the damage the rest of the time instead of focusing on the job. As we are moving boxes and unpacking, we have discovered multiple pieces of furniture that have been damaged and marred by their carelessness, including an irreplaceable dresser I inherited from my grandfather. We will never use this service again. We wish we had paid more and gotten real, responsible movers! We have continued to find damage as we unpack. These guys damaged almost every piece of furniture they touched. There are also gouges in our freshly painted walls. Help ignored our emails reporting this. We Look elsewhere!

I used Ready To Go Movers for my recent move. I had always moved myself, but this time decided to…read morehire pros. Dmytro and his team had me moved in under 3 hours. They were quick and very professional. I will definitely use them the next time I move

Vladimir and Tony did a fantastic job with our move. They were professional, worked incredibly…read moreefficiently and took great care of our items! I would highly recommend them to anyone who is moving in the Los Angeles area. Great value for money and no hidden costs!

Good clean car and my price was very fair. Renting car was quick and return was fast.read more

I've been using Enterprise in Ventura/Oxnard for years and this branch is my favorite purely…read morebecause the team there is awesome. Had an issue with a past rental and Odell was super helpful in getting it all sorted out. Big thanks to this branch for always being so helpful and awesome when traveling can be stressful

Great facility. I stored my belongings for about two years while working out of state and felt my…read morethings were complete safe. Golden State Storage is clean and the management staff are friendly and helpful!

If I could give 0 stars I would. I made a reservation at 12 and showed up at 1145 did not get…read morehelped or my uhaul until 1:15. People who didn't even have a reservation were seen and serviced before me. In addition the guy left the store and made everyone get out every single time to go get each truck. Completely unprofessional. Will not be using this company again.

I was looking for a storage facility for our Motorhome and called & spoke with John. He said they…read morehad one open spot for my size RV, I went down there and inspected the spaces and met John in person. The facility was very clean and secure and John was informative and very professional. We made an appointment to drop off the RV and complete a contract on that Friday am, upon our arrival the check in was fast and seamless. We met the Assistant Manager Daniel and again very professional and helpful. This gave us a very comfortable feeling we chose the right facility to store our Motorhome. A big thank you to John & Danial. Mickey R.

I rented a 5x7 unit nearly two years ago at this location Eventually, I upgraded to a bigger unit…read moreas I accumulated more stuff. I always paid on time and sometimes even paid a month in advance. This month I encountered some financial hardship and I was a week late on my payment. The lady "Diane" who took my payment over the phone said she could not waive the first and only late fee of $30. I've spent maybe a little over a couple thousand dollars in their facility and again, never had I been late on my monthly payment. I was happy there, but for the sole reason of the unwillingness and lack of sympathy to waive the outrageous $30 fee to a loyal patron I put a cancel on my future business with golden state storage and will take my business elsewhere.

This rating is based off Sue Latta, an employee at this location. What should have been a simple…read moredropoff of an in town rental turned into an hour long educational experience about an employee who didn't know how to do her job. - she brought her dog to work, and interrupted my truck turn in twice for dog "training". Wanna bring your dog in, fine. Don't interrupt a customer. - claimed she didn't know how to use the software to return a local rental (the unused mileage refund). - called two different people for 'help'. - could not pin down the difference in what I was charged versus what I should have been charged. - couldn't explain how I was going to get the deposit back. - produced another receipt showing a charge for the correct mileage, without the deposit. - when I showed her the two receipts for the original charge w/deposit and the new charge w/o deposit, she said I'd get it back... "I swear to God". I asked for some paper showing that and "it's like magic" came rolling out of her facehole, with a corresponding fluttering hand wave in the air. - after I called the LA district manager, on speaker, I was frequently interrupted by Sue Latta, making the phone call very difficult. - the district manager finally explained that the first charge was actually a hold. With two receipts for the two charges in hand, I had to explain that if I was overcharged, I would get my money back legally. - on my way out, I told Sue Latta "Learn your job." When she claimed she knew it, I reminded her that she told me she didn't know what she was doing. Sue Latta then told me I wasn't welcome back there, and thank God, I have no plans on doing so. However, Ty (Melton?) is great. Professional, polite, doesn't interrupt, and handled my previous Penske rental in a manner that should be the example for all Penske employees, especially Sue Latta. If you go to Channel Islands Self Storage, please do yourself a favor and don't deal with Sue Latta. Go straight to Ty.

I am quite disappointed with the way they handled my Penske truck reservation. We reserved it to…read morehave it picked up on Saturday morning (8/31/19) and we're going to have it for three days. My husband and I got help from family six loaders in total, that traveled 2 and 5 hours Friday (8/30/19) to help us load it up early morning. When my husband shows up to pick it up, they told him that "sorry they didn't receive the truck for us from LA" that they tried calling us to let us know they were not going to have a truck available for us but we didn't answer our phones???? Nobody from here left a message sent a text or an email to let us know??? I feel that was pretty messed up and unprofessional! So we had to call Uhual and other companies that same Saturday morning and of course cause it was last minute and Labor Day weekend and most people moving to new places for the first of the month. Nobody had a truck available. So now we're stuck with a handful of helpers and absolutely no truck. Have to pay for extra days to live in our current unit as well. Then tried to reschedule a new reservation and the price has went up from $539.10 to over $900.00.

I've used uhaul somewhere between 6-12 times in my life. This past weekend was the absolute WORST…read more No need to get into the details but Richard was a blessing this morning. He was very pleasant and professional as he listened and allowed me to vent my frustrations. As he was the only employee working this chilly Monday morning the wait was a bit longer than I was expecting but his professionalism and friendliness was the perfect ending to my Uhaul nightmare weekend. Much appreciated sir.

Great customer service from John who seems to be running this place. He is friendly and courteous…read moreand answered all the questions I had. We were able to pick up a truck same day at a frat rate and dropped it off with no problems whatsoever. They are super busy and phones ring nonstop but they are attentive to the customers and do a great job