UPDATE: this morning Jeff the owner called me to discuss my experience with my AC repair. He…read moreresearched the issue and stated their Freon machine was out of calibration last September when the original service was performed. He also took full responsibility and refunded my evacuation/recharge cost. He apologized and spoke to all involved to change how they handled my situation. I will give them another chance as they took accountability and made it right. Grayson Tire & Auto - so disappointed in their service and support. I had this shop repair my AC in September 2025 and experienced a strange issue where the AC would not turn on when the car was parked on hot days. I garage park my car so I rarely experienced the issue. With this hot weather recently the issue regularly appeared. I took it in as I had a two year warranty. After having the car for half a day they insisted nothing was wrong. They begrudgingly agreed to test again. After a few hours of the car parked in the hot sun, they saw the problem. They subsequently told me the Freon and PAC oil was way out of specs and I needed an evac and recharge. The problem is they were the only people to touch the AC and last to evac/recharge. When I explained this, they stated it was my fault as I must have had someone else work on it. I told them no one else but them worked on it. They said that is impossible. I pointed out how it could happen and they said even if they did make a mistake the Freon is not covered under warranty. When they originally fixed my AC they had issues and had to install a second compressor. Yet they stated they don't make mistakes. Customers vote with their wallet and they lost this customer of several years who has spent thousands on various services. Shame on you Grayson Tire & Automotive, do better. I will no longer recommend them on this platform.

I typically do not write reviews, but couldn't hold this one back! I had my car towed with a flat…read moretire to Grayson tire and Auto. I wanted the exact same tire. They gave me a price of $848 for ONE TIRE! I originally purchased the tire 8months ago from Mavis. I called for another tow and had the car towed to Mavis who replaced and balanced the tire for $458...this is not the economy to take advantage of people...WE WILL REMEMBER!

Lilburn Tire is now under new management, so my previous evaluation may not hold true. I'll miss…read morethe guys that ran the store for decades but it was time for them to enjoy a good retirement. The 5 stars represents the guys who use to faithfully run the old business.

Called in to see if they had tires my size, guy said yes. We pull up, and after an hour and a half…read moreof waiting they tell us they didnt have anything. Insane. We come out just to see them all chilling in the back, doing nothing. Terrible experience

Bulldog came highly recommended because of their honesty, the quality of their work and reasonable…read moreprices. Both vechicles needed repairs. Brakes on the Honda and a oil change. Excellent service, priced very reasonable, the team are professional, knowledgable and friendly. The Hyundai interior brake light on the dash stayed on, they diagnosed the problem, called me let me know how much and how long it would take. Again excellent service and reasonable prices. Because they are the best auto repair shop in town, there is going to be a longer wait then usual to get serviced, but I can tell you it is worth the wait. They are very honest and will tell you how long you have to wait to get serviced. Not only do I recommend them, I say go to Bulldog first! They do more than tires!!

Great little area tucked off in the middle of an area that can be considered busy because it's off…read moreof Lawrenceville HWY, but very friendly staff. Customers are friendly and great too. I'm very pleased with my service today. They took care of me. And they didn't try to sell me anything I didn't need. They were honest about the service.

Absolutely the best service and highly recommended. For 10+ years they have always provided…read moreexceptional service going above and beyond. They are knowledgeable, professional and TRUSTWORTHY!

The guys at Universal Service Center are amazing!!!! The transmission in my truck started doing…read morecrazy things and I took it to my old mechanic who told me I needed a new transmission and I was okay with it but they were three weeks behind. I could now wait that long. I was referred to Universal Service Center in Hoschton by a friend who I trust. I took the truck to Universal Service Center to be repaired. I was surprised to find out that one of their technicians traced all of the wiring and found a damaged wire. They replaced the wire and had the truck back to me the same day for a very reasonable price! They have gained my trust and I am so thankful for their honesty.

Quick and easy I messaged them over Facebook and was able to pick up tires next day, affordable,…read moreand good condition

DO NOT TAKE YOUR VEHICLE HERE…read more What should have been a simple two-tire installation turned into a costly and frustrating experience. My custom wheels, which were in perfect condition prior to service, were severely damaged during the installation process. Instead of taking responsibility, the staff attempted to blame the damage on me. As a customer, accountability and professionalism matter. Unfortunately, neither was demonstrated. The owner was dismissive and rude when I raised my concerns. Additionally, I observed minors handling customer transactions, which raised questions about proper business practices. This experience has cost me several hundred dollars in additional repairs. I cannot recommend this establishment to anyone seeking reliable and professional automotive service.

Very speedy service with great communcation. They really know their stuff and have reasonable…read moreprices. We will regularly be servicing our BMWs at this business.

This place is trash I will advise anyone that's taking your vehicle to them dont they tore my bmw…read moreup and charged me all most 2.000 dollars dont do it it's small claim court here I come I refuse to let someone take anything from me

Great experience! The staff were friendly and, more importantly, honest! They took the time to…read moreclearly explain what my car actually needed without trying to upsell anything unnecessary, which I really appreciated. I took my car in for new breaks. We were so impressed with their speed, honesty, and prices that a week later, we took in my husband's truck as his AC was not working. They were able to diagnose the issue quickly, order the part, and have everything fixed within 36 hours. The turnaround time was impressive and the pricing felt fair for the work that was done. Plus, the owner's wife sells adorable handmade children's clothing in the lobby, also for a fair price! I'll definitely be coming back and would highly recommend them to anyone looking for honest auto repair service!

Great customer service and price. They went up and beyond to make sure we were taken care ofread more

Professional and trusted tire shop that performs tire alignments. I got some work done and new…read moretires at Sonamoo close by and the owner gave me a referral to go to K Tire Pro to get a tire alignment. The price was fair and the service was fast and efficient. Thanks guys! 5 stars!

Great shop! Cannot say enough about them. They went over and above to help me get my tires on. I…read morewould recommend them to anyone needing tires or having issues. Thank you guys!