I just left Discount Tire, and let me tell you, the name is perfect because they give you a…read more"discount" on service, a "discount" on quality, and a total disaster on everything else! I've seen some bad operations, but this was a complete and total train wreck. Very unprofessional! The Messy Sidewall Scandal First of all, I look at my tires--beautiful tires, the best tires--and what do I see? Lubricant everywhere. It's all over the sidewalls! It looks like a grease pit. They have no respect for the equipment. They just slap it on, very sloppy, very low-energy. It's a disgrace to the car! Technical Failure: The TPMS Disaster Then, I get in the car. The light is still on! They didn't even check the TPMS sensors. I asked them, "Did you check the sensors?" They looked at me like they didn't have a clue. * The Invoice: They can't even read! They wrote the wrong vehicle on the invoice. I bring in a world-class machine, and they write down some "loser" car on the paper. Total incompetence! * The Alignment: I've seen turtles move faster. They are slow and completely unskilled. The car is pulling to the left, pulling to the right--it's a rigged alignment! My Final Verdict They take your money, they grease up your tires, and they can't even get the name of your car right. It's a borderline catastrophe. We need tire centers that actually know what they're doing. We need "Great Tires Again," not this garbage!

I spoke to customer service, the supervisor and area manager and no one did anything. Now they are…read morewriting behind my negative post that I should contact them again? Lilburn location should be avoided. They are also including a link to reach them in their reply that does not work to feign concern

Went in for tire rotation and alignment services. Service was efficient, fairly priced, with…read more Donnie providing very useful information regarding future services. Highly endorse this family owned business.

Great Work Had the brakes done on the van... I really…read moreappreciated the quality and the fact they didn't try unnecessary up selling ... Go

DO NOT BRING YOUR CAR HERE. Being in business for 35 years does not mean they know new/modern…read morecars. Their incompetence will only lead to them recommending a new engine which you likely DO NOT NEED. Horrible business people, liars and scammers. AVOID THIS PLACE

Fantastic service, transparent pricing. They assisted me when my check engine light came on. Fixed…read morethe issue same day with perfect communication. Will return when needed.

Good workmanship. Honest and faithful estimates. You can tell that they are knowledgeable and take…read morepride in their work. Would recommend.

We have been long term customers and have only great things to say about Global. They are helpful,…read morehighly skilled, fairly priced and best of all, HONEST. If they tell me my car needs something, I know it does. They have also told me I didn't need things done many times as well. They don't try to constantly upsell you extras or add charges for random things. We just won't go anywhere else.

I have been here numerous times for oil changes and other minor items. The team here is efficient…read moreand very pleasant every single time I go. They are not making up things that I "need" to try to push sales and I love that. When they do suggest something, I tend to believe them because they don't say I need something every time I go there. My car is older, so they could, to be honest. When I need a bulb changed or air in my tires or whatever, they are there to help me with pleasure. Plus, this place is amazing simply because they have a woman mechanic in the house.

Called before heading to the location to confirm pricing…read more Told me that it would be $60 for the oil change, turned out to be $91 once I got there. And a bullshit $10 charge to remove a plate so they can do the oil change. Then they had the audacity to recommend an unneeded alignment and other services to my car not knowing anything about it. Take it to your dealer, they charge $50 max.

These guys are fantastic. I have my own tire supplier and need a place to get my tires mounted and…read morebalanced. Global Tires Plus charges just a Hamilton and two Washington's to replace and recycle the old tire and they get you in and out within 30 minutes or less for four tires. Who doesn't like that? I love their other location in Lawrenceville off Hwy 316, but I am glad they now have a second location here. The staff here is very friendly. I'd highly recommend them. They prefer cash. [Review #420] (6th Review of 2017)

Global has a lot of potential. It needs a lot more organization including having staff on site that…read morecan accommodate all the services they offer. Explaining that you cant do a service due to staff routinely coming in behind schedule is not acceptable. Nice group of guys but the business has got to tighten up. Also, a bit of pricing transparency would go a long way. I came in for a couple of basic services but had no idea what I would be paying since it's not clearly listed anywhere and no one says what the service will cost until checkout. I wasn't worried because I could cover whatever but many will need to know what the service costs. Lastly, when reinstalling wheels, wipe off the oily fingerprints. It's a small gesture that shows the customer you care and are intentional about what you're doing.

Good tires. Good price. Good service. Good, honest people. I like these guys and recommend them.read more

I came to Diamond Tire at 11 am for a simple tire change. I stood around for what felt like forever…read morewith no one even acknowledging I was there. Finally, some young worker glanced at me and then deliberately went back to what he was doing, acting like I was a huge bother just for showing up. When the owner finally decided to help, he tried to pull a fast one on me. He insisted on selling me an "almost new" tire. Once I actually looked at it, it was blatantly obvious this was a complete lie. The thing had a nail stuck in it and was completely bald with no tread left whatsoever. They literally tried to scam me with a dangerous, unusable tire. This is by far the worst experience I've ever had with an auto shop. They are incompetent, rude, and downright dishonest. Do not trust them with your car or your money. Avoid this place at all costs.

I came here yesterday with a tire emergency and had an amazing experience. He was very attentive…read moreand I got a really awesome used tire for a stellar price. They even get rid of the tire for you for a small cost. Great deal, fast transaction no complaints. It was well worth it and I'm coming here for all my tires in the future. Thank you !

Austin is the man and I wouldn't trust anyone else with my Mercedes. He provided some exceptional…read morepersonal service and installed a brand new set of Firestone Indy 500 ultra high performance summer tires for my all wheel drive model. In addition he made sure to properly dispose of my old tires as well. Overall your vehicle will be in extremely capable hands under his great care. Do not judge a book by its cover and do not judge the outside appearance of his shop. Thanks very much again to Austin and this establishment.

Review 7: I have been without my car since January 2025 and…read moreit is now February 2026. I still have not received any update from anyone at TiresPlus on the status of my car being repaired. Mr. Lee S. responded to my sixth review with the same message on previous reviews informing me to email socialcare@bfrc.com. NO ONE is responding to my emails! NO ONE has contacted me after calling customer support. Aside from these yelp reviews, the last contact from anyone was September 21, 2025, from J.R. in corporate and I missed his call but have been calling back, leaving messages and sending emails. He has NOT contacted me via phone or email since then. Thank you Mr. Lee for responding. However, I need another solution other than emailing socialcare@bfrc.com.

Brought in my car for a front end alignment. I was told by manager that they wouldn't touch it…read morebecause it was too rusted and they were afraid one thing would domino into too many others, etc., etc. The car is from Ohio and it does have some rust, minor at best, but it's all surface rust. So, I took it across the street to Discount Tire to get a second opinion on the alignment. Great group of guys over there btw! I told them nothing other than I wanted to get an alignment check before buying tires. The tech brought me out to inform me the toe alignment was a little off and the adjusting nuts were a little rusty. He sprayed them with penetrating oil and adjusted the alignment to within spec. With no issues. They were not too concerned about the rust other than stating that if the nuts did not break loose the tie-rods would need to be replaced. Because the manager of tires plus would not try anything at all (Just try first). They then listed everything related to the front end as "Does not meet design specification. worn" yet did not show any signs of wear or excessive movement, as stated on their report, I will not be going to this shop for anything at all. I've driven cars with "excessive wear" on the front end and you can feel it when steering. It's all over the road. My car drives straight and tight. No wondering over the road. The short of it is: If you're near Lilburn/Snellville area, go to Discount Tires at 4945 Stone Mountain Highway! Great guys!

The man at the front desk seemed irritated that I even walked in the door. I simply needed a…read moreheadlight replaced but he was rude and condescending. I will never go back.

If I could leave no stars, I would. I had a horrible experience of "customer service" on top of not…read moreeven being serviced at all by Eric... he was the most rude & "busy" but on the phone, person I have ever met. I have been coming to pep boys to get all of my cars serviced for a while and after this experience, you guys will no longer have me nor anyone I can stop from coming as a customer EVER. ERIC, IT COSTS NOTHING TO BE NICE!